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RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Kevin Lyons, Joanne Hanley & Tamara Young
School/Work Place : University of Newcastle, Australia
Contact : kevin.lyons@newcastle.edu.au
Year : 2012

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a tourism destination to deliver high-quality services and products, businesses need to recruit and retain well-educated and well-trained professionals (Dewhurst et al 2007; Dwyer et al 2009). Ongoing training and professional development is therefore important. However, it has been argued that tourism businesses rarely invest in education and training for their employees (Dwyer et al 2009). Actual and perceived barriers to training and professional development activities, including cost, time and location, have been identified as key factors in preventing tourism enterprises from engaging in training (Becton and Graetz 2001; Dewhurst et al 2007). There is also evidence that training activity is considerably lower among smaller employers than medium and large employers (Hospitality Training Foundation 1999 cited in Dewhurst et al 2007). The tourism sector in Australia is characterised by small enterprises which has implications for the industry in terms of the kinds of workers it attracts and the potential for skills gaps and skill shortages (Becton and Graetz 2001; Breen et al 2005). In regional destinations these factors are typically amplified. Due to the 'lifestyle' nature of many smaller tourism operations (Ateljevic and Doorne 2000; Getz and Carlsen 2000, 2005), owner-managers often do not have management training or industry-relevant qualifications and there is evidence of underinvestment in professional development for their employees.


List of Articles
No. Subject Views Date
» Think Tank XII Barriers and Benefits to Professional Development: Per... file 34096 Nov 06, 2013

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a touri...

Author: Kevin Lyons, Joanne Hanley & Tamara Young 

Year: 2012 

193 Think Tank XII Mobile Learning for Sustainable Tourism Development: T... file 3868 Nov 06, 2013

This paper examines how mobility in higher tourism education may contribute to a dynamic leaning environment capable of integrating transnational and intercultural learning for sustainable tourism development. Central to this is the opening ...

Author: Janne J. Liburd 

Year: 2012 

192 Think Tank XII Creating Tourism Transport Flow Maps with GIS: A Pract... file 6108 Nov 06, 2013

This paper explores various options to visualize tourism transport flows with spatial analysis tools and show them on maps. To facilitate implementation of these options, procedures for data preparation and map creation are explained through...

Author: Martin Landré & Paul Peeters 

Year: 2012 

191 Think Tank XII The Way Forward: Event Management Education and the Fu... file 3772 Nov 06, 2013

The 2011 BESTEN Think Tank XI highlighted a number of issues and themes related to education and learning for sustainable tourism. The themes addressed issues such as learning tools for sustainability, sustainability courses and curricula an...

Author: Olga Junek, Leonie Lockstone-Binney & Martin Robertson 

Year: 2012 

190 Think Tank XII Social and Economic Mobility: Expatriate Practises in ... file 4503 Nov 06, 2013

Bali has long been a tourist destination for Australian tourists and the Australian tourist market is an important one for Bali tourism. In the last two decades, increasingly Australian tourists have and are shifting their mobility practices...

Author: Gayle Jennings 

Year: 2012 

189 Think Tank XII Identifying Issues with Tourist Wayfinding: A Collabor... file 3408 Nov 06, 2013

This paper reports on a study that was conducted in conjunction with Destination NSW, the government tourism authority for the state of New South Wales in Australia. The purpose of the study was to examine tourist wayfinding behaviour in Syd...

Author: Tony Griffin & Deborah Edwards 

Year: 2012 

188 Think Tank XII Sustainability and policy mobility in resort destinations file 2218 Nov 06, 2013

In the arena of resort development, there is a long history of destinations emulating (and seeking to surpass) one another in efforts to maintain competitiveness. In recent years, the use of “best case” examples are common tools employed to ...

Author: Alison M. Gill & Peter W. Williams 

Year: 2012 

187 Think Tank XII Civic Tourism, Environmental Art and Tourism Mobility:... file 4711 Nov 06, 2013

For several decades the artists Christo and Jeanne-Claude have created and installed art all over the world. Their art projects are large scale, temporary, and outdoor-environment inspired, and usually involve woven fabric that is suspended ...

Author: Diane Gaede & James Gould 

Year: 2012 

186 Think Tank XII Understanding Tourism Flows and Patterns: A Case Study... file 4165 Nov 06, 2013

This paper reports on the outcomes of two collaborative research projects, conducted in conjunction with destination management authorities. The projects used GPS tracking devices to find out how various kinds of visitors moved around two Au...

Author: Deborah Edwards & Tony Griffin 

Year: 2012 

185 Think Tank XII Does Migration Have a Bigger Impact on VFR than Total ... file 3909 Nov 06, 2013

As an important global market by purpose of travel, visiting friends and relatives, VFR, is closely associated with the history and development of international migration patterns which are a more permanent form of travel. Further, the impor...

Author: Larry Dwyer, Neelu Seetaram, Peter Forsyth & Brian King 

Year: 2012 

184 Think Tank XII Destination Governance and Tourist Mobilities: New Par... file 5291 Nov 06, 2013

Resort communities are complex systems where destination governance has become increasingly challenged by new mobilities of capital, finance, labor, communication, transportation, leisure and tourism. Popular destinations like the coastal co...

Author: Dianne Dredge & Tazim Jamal 

Year: 2012 

183 Think Tank XII Encouraging Environmentally Friendly Transport Mode Ch... file 5687 Nov 06, 2013

The travel between home and destination is a key element of any holiday and has received increasing attention by tourism scholars as its environmental and particularly its climatic impacts have become widely recognized (Gössling 2002; Metz, ...

Author: Astrid Dickinger & Anja Hergesell 

Year: 2012 

182 Think Tank XII Employee Work Attitudes, Mobility and Promotional Oppo... file 6760 Nov 06, 2013

The issue of employee mobility is brought into sharp focus in times of economic and social uncertainty. Previous studies into the causes of employee mobility have investigated, among other determinants, the link between the promotional oppor...

Author: Margaret Deery, Leo Jago & Michael Stewart 

Year: 2012 

181 Think Tank XII Tourist Cards - Experiences with Soft Mobility in Germ... file 2781 Nov 06, 2013

An increasing number of destinations face the negative sides of tourism transport. Especially, the motorized (individual) traffic can cause ecological problems due to a risen traffic volume, noise and air pollution or its negative effects on...

Author: Dorothea Dürkop & Sven Gross 

Year: 2012 

180 Think Tank XII Sustainable Mobilities Beyond the Report: Covert Susta... file 4784 Nov 06, 2013

The concept of sustainable development has become a mainstream idea in the governance and management of travel and tourism. Over the past two decades it has attracted considerable attention and debate. While the principles of sustainable dev...

Author: Tim Coles, Emily Fenclova & Claire Dinan 

Year: 2012 

179 Think Tank XII It's how you get there: Developing a Transportation Mo... file 3121 Nov 06, 2013

This paper examines the impacts of alternative modes of transportation utilized for an international study course in Ecuador during two consecutive summers. The analysis includes the perceived value of the student participants in relation to...

Author: Kenneth Cohen & John Bowen 

Year: 2012 

178 Think Tank XII Agent-Based Modelling and Simulation of Tourism Flows:... file 3342 Nov 06, 2013

The aim of this working paper is to demonstrate an interactive, real-time, transparent and dynamic approach to modelling tourism mobilities using agent-based simulation models [ABM]. ABM has previously been employed in studying organizationa...

Author: Jack Carlsen & Scott Heckbert 

Year: 2012 

177 Think Tank XII Evaluation of the accessibility of Monterrey's Tourism... file 2447 Nov 06, 2013

Despite several declarations, policies and regulations that seek to protect their rights, people with disabilities still encounter several constrains that impede their full participation in society, and, in particular, their access to and en...

Author: Blanca A. Camargo, Isabel Sánchez, Fátima Guajardo & Alejandro García 

Year: 2012 

176 Think Tank XII Origins, Evolution and Potential Future of the Coastal... file 10555 Nov 06, 2013

Coastal caravan parks in Australia are in decline due to the conversion of beachfront land to higher yielding forms of commercial enterprise (Prideaux and McClymont, 2006; Tourism Research Australia, 2007). The resulting reduction in accommo...

Author: Rod Caldicott & Pascal Scherrer 

Year: 2012 

175 Think Tank XII Ex Post Investigations of Tourist Consumptions and Env... file 2925 Nov 06, 2013

Progress towards a more sustainable future of tourism is conditioned by simultaneous improvements of the production and consumption of leisure. Consequently, efforts are done by companies (hotels, airlines, tour operators, etc), governmental...

Author: Adriana Budeanu 

Year: 2012 

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