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RESOURCES: PAPERS & PRESENTATIONS

Author : Maya Damayanti
School/Work Place : Diponegoro University, Indonesia
Contact : maya.damayanti@gmail.com
Year : 2010

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab drivers in Yogyakarta, it was found that as informal sector in tourism activity, the drivers have created product innovation. This street level of innovation is mainly done by seeing the tourists as the potential demand/profitable customers. They have created innovation on physical performance of the pedicab, the capacity of pedicab to serve the tourists, and the union as the organization of the pedicab drivers. Furthermore the pedicab has transformed not only as a transportation mode but also as one of cultural tourism attraction in Yogyakarta.

The study also shows that pedicab drivers unions have significant roles in creating and sharing innovation among them. Basically the unions were formed to organize the pedicab drivers that grown up significantly after economic crisis in 1998. In these unions the pedicab drivers can improve their capacity, such as by conducting a language course; sharing information about tourism issues and urban transport’s rules; discussing strategies to improve their appearance, etc. The union has strategic position both externally with other tourism actors in Yogyakarta and internally within the members. Externally, through the union, the pedicab drivers can have bargaining position to the policy makers and formal tourism actors, such as shop, attraction, hotel and restaurant. Through the union the pedicab drivers can communicate their aspiration and problems during their daily activities. Conversely, through the union, the policy makers and the formal tourism actors can communicate their programs and information related to tourism development to the pedicab drivers as one of noteworthy tourism actors. The union can get the figures of demand and trend of tourism through these external links. Furthermore the figures are needed to create the product innovation. In this case, the role of local champion (the leader of the union) is very important to facilitate the network between union and the formal actors. On the other hand, internally, the union is a means of social network among the pedicab drivers. The members
who have similar characters could share the opinion, problems, knowledge, and information easily. This social network makes the process innovation done with fewer problems.


List of Articles
No. Subject Views Date
» Think Tank X Innovation of and in Informal Actor Network file 4945 Oct 13, 2013

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab ...

Author: Maya Damayanti 

Year: 2010 

153 Think Tank X How Fragile is Tourism Development in West Africa? The... file 5639 Oct 13, 2013

This case study complements recent research on FDI in tourism in African countries conducted by the United National Conference on Trade and Development (UNCTAD). These projects aim to better understand the pro-development effects of tourism...

Author: Lee Davidson & Mondher Sahli 

Year: 2010 

152 Think Tank X Sustainability: What Matters to Students, Educators, a... file 4540 Oct 13, 2013

As climate change gains global attention from events like the summit in Copenhagen held during December of 2009, the need for sustainable tourism is more important than ever; with comprehensive education in sustainability concepts and practi...

Author: Cynthia S. Deale & Nelson Barber 

Year: 2010 

151 Think Tank X The Impact of Climate Change on Alpine Leisure Tourism... file 8089 Oct 13, 2013

This paper presents an interacting multi-agent model as a new method of examining the impact of climate change on Alpine leisure tourism and ski areas in a complex interacting model network. Since tourism varies at a small scale concerning ...

Author: Alexander Dingeldey & Anja Soboll 

Year: 2010 

150 OPA award The Managing Local Tourism Master Class: Communicating... file 4881 Oct 13, 2013

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across loc...

Author: Dianne Dredge, Emma-Jane Ford & Michelle Whitford 

Year: 2010 

OPA: 2010 Outstanding Paper Award Winner 

149 Think Tank X Establishing a Network of European Rural Villages for ... file 4350 Oct 13, 2013

The paper deals with the research activity carried out by the Authors in the context of the European Project “Listen to the Voice of Villages”. The focus is on the governance asset and tools able to enhance sustainable tourism development i...

Author: Mariangela Franch, Umberto Martini, Federica Buffa & Fabio Sacco 

Year: 2010 

148 Think Tank X Re-thinking Resort Growth and Governance: An Evolution... file 3329 Oct 13, 2013

Rapid growth in resort areas, combined with environmental and market stresses, has recently created concern amongst resort decision-makers about future paths of development. Growth models have operated effectively in maintaining resort comp...

Author: Alison M. Gill & Peter W. Williams 

Year: 2010 

147 Think Tank X Drowning with Tourism? Stakeholder Perspectives from T... file 4172 Oct 13, 2013

Climate change and its impacts on nations, regions and populations as well as its anthropogenic causes have become one of the prevailing issues of global society and, hence, subject to ongoing debates among e.g. the natural, political and s...

Author: Anna Huebner 

Year: 2010 

146 Think Tank X The Role of Face-to-face Communication and Networking ... file 2771 Oct 13, 2013

Despite the advent of improved electronic communications technology, face-to-face communication and networking remain the most effective means of enhancing business performance and innovation, particularly for more complex products. During ...

Author: Leo Jago & Margaret Deery 

Year: 2010 

145 Think Tank X Sustainable Destination Management and the Marketing-P... file 5669 Oct 13, 2013

A traditional and widely held view is that a sustainable approach to destination planning and management ideally requires that marketing and product development are undertaken in an integrated manner. However, if we take just two activities...

Author: Tazim Jamal & Dianne Dredge 

Year: 2010 

144 Think Tank X Sustainable Tourism Pedagogy and Student Community Col... file 15405 Oct 13, 2013

There have been increasing calls to move away from the traditional disciplinary structures and research, teaching and learning approaches that have tended to ‘tunnel’ student learning and reinforce particular worldviews towards new forms of ...

Author: Tazim Jamal, Justin Taillon & Dianne Dredge 

Year: 2010 

143 Think Tank X Knowledge Economies, Knowledge Making, Complexity Theo... file 1668 Oct 13, 2013

This paper narrates processes associated with the development of microtourism enterprises as one part of a broader organically determined sustainable development agenda in a north eastern coastal village in Bali. The paper’s narrative is co...

Author: Gayle Jennings 

Year: 2010 

142 Think Tank X Implementation of the DIT-ACHIEV Model for Sustainable... file 4397 Oct 13, 2013

The DIT-ACHIEV Model is a model of sustainable tourism indicators developed in a previous research project undertaken by the School of Hospitality Management and Tourism, Dublin Institute of Technology. The indicators represent six fields o...

Author: Maeve Morrissey, Kevin Griffin & Sheila Flanagan 

Year: 2010 

141 Think Tank X Implementing Destination Governance file 2629 Oct 13, 2013

In the tourism management literature, several authors (Nordin, Beritelli et al, Pechlaner) have promoted the concept of destination governance, to define a coalition of disparate parties with common interests, as a productive approach to to...

Author: Loredana Padurean 

Year: 2010 

140 Think Tank X Is Ecotourism a Strategy for Regional Economic Develop... file 8551 Oct 13, 2013

The state of Uttarakhand (in the Himalayas) in which the two case studies were conducted is trying to expand its already existing strength in the tourism sector as well. Tourism is estimated to make up for about 20% of GDP in Uttarakhand in...

Author: Harald Pechlaner & Christopher Reuter 

Year: 2010 

139 Think Tank X New Media for Climate Change Communication and Collabo... file 5003 Oct 13, 2013

The Climate Change Collaboratory1 aims to strengthen the relations between Austrian scientists, policy makers, educators, environmental NGOs, news media and corporations - stakeholders who recognize the need for adaptation and mitigation, b...

Author: Arno Scharl 

Year: 2010 

138 Think Tank X Indigenous Values Help Shape a Universal Tourism Ethic file 2994 Oct 13, 2013

Indigenous communities from around the planet are defining common values in their tourism programs that attract visitors seeking authentic, transformational experiences. The Maori of New Zealand, Aborigines of Australia, Maasai of Kenya, Am...

Author: Ben Sherman 

Year: 2010 

137 Think Tank X Agenda 21, the Internet and Globalization – Creating a... file 3429 Oct 13, 2013

This paper discusses the contemporary meeting of three large-scale systems or processes - Agenda 21, the Internet and globalization - and what this historical conjunction means for networking sustainable tourism development. It is important...

Author: Gordon Sillence & Herbert Hamele 

Year: 2010 

136 Think Tank X Sustainable Tourism Networks file 5054 Oct 13, 2013

This study examines the existing pattern of stakeholder relationships representing major partners of sustainable tourism development. By utilizing a network analysis lens the study also helps us understand the impact of inter relationships ...

Author: Seldjan Timur 

Year: 2010 

135 Think Tank X How Is Sustainability ‘Materialised’ in Tourism? Conte... file 1370 Oct 13, 2013

Meaning is one of the most elusive and ubiquitous properties of tourism spaces. This paper analyses the ambiguity of meaning in the materiality of tourism sustainability. Sustainable development and its three interrelated principles of holi...

Author: Neil M. Walsh 

Year: 2010 

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