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RESOURCES: PAPERS & PRESENTATIONS

Author : Maya Damayanti
School/Work Place : Diponegoro University, Indonesia
Contact : maya.damayanti@gmail.com
Year : 2010

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab drivers in Yogyakarta, it was found that as informal sector in tourism activity, the drivers have created product innovation. This street level of innovation is mainly done by seeing the tourists as the potential demand/profitable customers. They have created innovation on physical performance of the pedicab, the capacity of pedicab to serve the tourists, and the union as the organization of the pedicab drivers. Furthermore the pedicab has transformed not only as a transportation mode but also as one of cultural tourism attraction in Yogyakarta.

The study also shows that pedicab drivers unions have significant roles in creating and sharing innovation among them. Basically the unions were formed to organize the pedicab drivers that grown up significantly after economic crisis in 1998. In these unions the pedicab drivers can improve their capacity, such as by conducting a language course; sharing information about tourism issues and urban transport’s rules; discussing strategies to improve their appearance, etc. The union has strategic position both externally with other tourism actors in Yogyakarta and internally within the members. Externally, through the union, the pedicab drivers can have bargaining position to the policy makers and formal tourism actors, such as shop, attraction, hotel and restaurant. Through the union the pedicab drivers can communicate their aspiration and problems during their daily activities. Conversely, through the union, the policy makers and the formal tourism actors can communicate their programs and information related to tourism development to the pedicab drivers as one of noteworthy tourism actors. The union can get the figures of demand and trend of tourism through these external links. Furthermore the figures are needed to create the product innovation. In this case, the role of local champion (the leader of the union) is very important to facilitate the network between union and the formal actors. On the other hand, internally, the union is a means of social network among the pedicab drivers. The members
who have similar characters could share the opinion, problems, knowledge, and information easily. This social network makes the process innovation done with fewer problems.


List of Articles
No. Subject Views Datesort
174 Think Tank XI Use of Cases in an Ethical Teaching Resource for Touri... file 2718 Oct 14, 2013

Ethical problems are an integral part of all professions and academic disciplines (Clarkeburn, 2002). However, it is recognised that the increasing application of technology by students in research is not always matched by consideration of ...

Author: Carl Cater 

Year: 2011 

173 Think Tank XI Identifying Critical Issues in Designing Educational T... file 3570 Oct 14, 2013

Education is seen as an important way to contribute to development. The World Bank finances educational projects with large amounts of money every year because it is convinced that improving education can help alleviate poverty by raising i...

Author: Kerstin Freudenthaler & Anja Hergesell 

Year: 2011 

172 Think Tank XI Learning Network Sustainable Tourism (LNST) for Touris... file 5630 Oct 14, 2013

Since 2002 the Flemish Tourism Board, the executive agency of the Flemish Ministry of Tourism, has implemented different actions to introduce the principles of sustainable tourism into tourism education in Flanders. The general objective is...

Author: Griet Geudens & Manuel Minne 

Year: 2011 

171 Think Tank XI Sustainable Tourism Course Structure and Associated St... file 14365 Oct 14, 2013

The author has developed and delivered Sustainable Tourism (S.T.) related courses at Institutions of Higher Education in Paris, London, Helsinki, and Parnu, Estonia over the last 10 years. The focus of the presentation would be the S.T. con...

Author: James Holleran 

Year: 2011 

170 Think Tank XI CRS 2.0: Management Perspectives of Sustainable Hospit... file 7904 Oct 14, 2013

In recent years, hotel companies have recognized the importance of engaging in responsible business practices as they relate to stakeholders including employees, guests, and the communities in which their properties are located. Accordingly...

Author: Stuart E. Levy & Sun-Young Park 

Year: 2011 

169 Think Tank XI Sustainable Tourism Labels: A Suitable Tool for Consum... file 3142 Oct 14, 2013

In an attempt to encourage businesses making an effort to reduce the negative impacts of tourism, and to maximise the positive outcomes of this activity an extensive number of sustainable tourism labels were developed worldwide. It has been...

Author: Sofia Reino 

Year: 2011 

168 Think Tank XI Visualising Sustainability: Reflections on Applied Stu... file 5863 Oct 14, 2013

As Sontag (1979) stated, we live in an image-based world within which we are continuously bombarded with visuals in countless formats and guises. However, despite such image saturation, academic engagement whether through teaching or resear...

Author: Caroline Scarles 

Year: 2011 

167 Think Tank XI Education as a Visitor Management Technique in Remote ... file 16000 Oct 14, 2013

Remote protected areas are often vulnerable to impacts by visitors. This is generally due to the dual implications of remoteness: a) the area's ecosystems remaining largely undisturbed by human activity (Carey, Dudley and Stolton, 2000) and...

Author: Christian Schott 

Year: 2011 

166 Think Tank XI Learning for Sustainable Tourism: Small and Medium Ent... file 4022 Oct 14, 2013

This abstract intends to present QUSS – an integrated Management System for Quality, Sustainability and Safety in theory and practice. QUSS was invented by the NGO Ecocamping and is thus basically applied on camp sites in Europe with focus ...

Author: Tatjana Thimm 

Year: 2011 

165 Think Tank X The Role of Knowledge-based Networks in Sustainable To... file 4260 Oct 13, 2013

In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destinat...

Author: Ehsan Ahmed & Larry Dwyer 

Year: 2010 

164 Think Tank X Implementing Networks of the New Zealand Tourism Strat... file 6674 Oct 13, 2013

The areas of tourism planning and strategy are frequently at the focus of academic enquiry; however, the implementation of the planning results is not. The small number of existing studies suggests that many difficulties associated with pla...

Author: Julia N. Albrecht 

Year: 2010 

163 Think Tank X Rather Together? Network Effects among Students file 11627 Oct 13, 2013

Being faced with global trends that challenge the way tourism is conducted at present (Dwyer, Edwards, Mistilis, Roman and Scott, 2009; Dwyer, Edwards, Mistilis, Scott, Roman and C., 2008), educators worldwide have recognized the need to ad...

Author: Florian Aubke, Ivo Ponocny & Anja Hergesell 

Year: 2010 

162 Think Tank X The Importance of Networks for Innovation in Sustainab... file 5566 Oct 13, 2013

This paper highlights the importance of new and established networks that underpin the innovation processes in sustainable tourism. It will draw on published literature as well as case studies to describe the various types of networks that ...

Author: Jack Carlsen, Janne J. Liburd & Deborah Edwards 

Year: 2010 

161 Think Tank X Climate Change Mitigation among Accommodation Provider... file 5525 Oct 13, 2013

This paper explores the relationship between network membership and innovation towards more sustainable tourism development. In particular it examines the extent to which tourism businesses have introduced measures to mitigate the effects of...

Author: Tim Coles, Anne-Kathrin Zschiegner & Claire Dinan 

Year: 2010 

» Think Tank X Innovation of and in Informal Actor Network file 6256 Oct 13, 2013

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab ...

Author: Maya Damayanti 

Year: 2010 

159 Think Tank X How Fragile is Tourism Development in West Africa? The... file 10011 Oct 13, 2013

This case study complements recent research on FDI in tourism in African countries conducted by the United National Conference on Trade and Development (UNCTAD). These projects aim to better understand the pro-development effects of tourism...

Author: Lee Davidson & Mondher Sahli 

Year: 2010 

158 Think Tank X Sustainability: What Matters to Students, Educators, a... file 5417 Oct 13, 2013

As climate change gains global attention from events like the summit in Copenhagen held during December of 2009, the need for sustainable tourism is more important than ever; with comprehensive education in sustainability concepts and practi...

Author: Cynthia S. Deale & Nelson Barber 

Year: 2010 

157 Think Tank X The Impact of Climate Change on Alpine Leisure Tourism... file 10312 Oct 13, 2013

This paper presents an interacting multi-agent model as a new method of examining the impact of climate change on Alpine leisure tourism and ski areas in a complex interacting model network. Since tourism varies at a small scale concerning ...

Author: Alexander Dingeldey & Anja Soboll 

Year: 2010 

156 OPA award The Managing Local Tourism Master Class: Communicating... file 5606 Oct 13, 2013

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across loc...

Author: Dianne Dredge, Emma-Jane Ford & Michelle Whitford 

Year: 2010 

OPA: 2010 Outstanding Paper Award Winner 

155 Think Tank X The Managing Local Tourism Master Class: Communicating... file 7587 Oct 13, 2013

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across loc...

Author: Dianne Dredge, Emma-Jane Ford & Michelle Whitford 

Year: 2010 

OPA: 2010 Outstanding Paper Award Winner 

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