Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Kevin Lyons, Joanne Hanley & Tamara Young
School/Work Place : University of Newcastle, Australia
Contact : kevin.lyons@newcastle.edu.au
Year : 2012

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a tourism destination to deliver high-quality services and products, businesses need to recruit and retain well-educated and well-trained professionals (Dewhurst et al 2007; Dwyer et al 2009). Ongoing training and professional development is therefore important. However, it has been argued that tourism businesses rarely invest in education and training for their employees (Dwyer et al 2009). Actual and perceived barriers to training and professional development activities, including cost, time and location, have been identified as key factors in preventing tourism enterprises from engaging in training (Becton and Graetz 2001; Dewhurst et al 2007). There is also evidence that training activity is considerably lower among smaller employers than medium and large employers (Hospitality Training Foundation 1999 cited in Dewhurst et al 2007). The tourism sector in Australia is characterised by small enterprises which has implications for the industry in terms of the kinds of workers it attracts and the potential for skills gaps and skill shortages (Becton and Graetz 2001; Breen et al 2005). In regional destinations these factors are typically amplified. Due to the 'lifestyle' nature of many smaller tourism operations (Ateljevic and Doorne 2000; Getz and Carlsen 2000, 2005), owner-managers often do not have management training or industry-relevant qualifications and there is evidence of underinvestment in professional development for their employees.


List of Articles
No. Subject Views Datesort
14 Think Tank XIX Fun with Fungi in the Forest: Making Tourist Experienc... file 744 Oct 23, 2019

Key words: sustainable tourist experiences, interpretation, stories, rainforest Page: 58-74 Fun with Fungi in the Forest.pdf Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table N...

Author: Karen Hughes and Gianna Moscardo 

Year: 2019 

13 Think Tank XIX The time use rebound effect and its impact on tourist ... file 2371 Oct 23, 2019

Key words: rebound effect, time use, consumer behaviour, energy consumption, sustainability Page: 75-78 The time use rebound effect and its impact on tourist consumption in the context of sustainable tourism.pdf Normal 0 false false false EN...

Author: Soheon Kim 

Year: 2019 

12 Think Tank XIX Organizational drivers of sustainable behaviour and it... file 742 Oct 23, 2019

Key words: Sustainability, organizational capabilities, entrepreneurial orientation, customer satisfaction, financial performance Page: 79-85 Organizational drivers of sustainable behaviour and its consequences for customer satisfaction and ...

Author: Julia Koch, Sven-Olaf Gerdt, and Gerhard Schewe 

Year: 2019 

11 OPA award Sustainable Tourism on a Mass Tourism Island: An Explo... file 3965 Oct 23, 2019

Key words: sustainable tourism, mass tourism, sustainable urban development, environmental sustainability Page: 86-114 Sustainable Tourism on a Mass Tourism Island.pdf Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ ta...

Author: Kate Devor Leuhusen 

Year: 2019 

10 Think Tank XIX Nature-based tourism among ‘bad-nature’: Creating sust... file 1540 Oct 23, 2019

Key words: nature based tourism, sustainable tourism, invasive species, pollution, environmental degradation, New Zealand Page: 115-118 Nature-based tourism Among Bad Tourism.pdf Normal 0 false false false EN-US X-NONE X-NONE /* Style Defini...

Author: Brent Lovelock, Anna Carr and Stuart Hayes 

Year: 2019 

9 Think Tank XIX Multi-stakeholder collaboration for transformative tou... file 1755 Oct 23, 2019

Key words: sustainable tourism education, transformative education, collaborative learning, multi-stakeholder collaboration Page: 119-124 Multi-stakeholder collaboration for transformative tourism education.pdf

Author: Dagmar Lund-Durlacher, Ulrich Gunter and Gordon Sillence 

Year: 2019 

8 Think Tank XIX Exploring guest book inscriptions towards understandin... file 5833 Oct 23, 2019

Key words: visitor experience, guest books, Mnemba Island Lodge, Zanzibar Page: 125-139 Exploring guest book inscriptions towards understanding tourist experience at Mnemba Island Lodge.pdf Normal 0 false false false EN-US X-NONE X-NONE /* S...

Author: Kevin Mearns 

Year: 2019 

7 Think Tank XIX Eco-Fatigue and its Potential Impact on Sustainable To... file 28854 Oct 23, 2019

Key words: eco-fatigue, demand for sustainable tourism, tourist experience, sustainability marketing Page: 140-164 Eco-Fatigue and its Potential Impact on Sustainable Tourist Experiences.pdf Normal 0 false false false EN-US X-NONE X-NONE /* ...

Author: Gianna Moscardo and John Pearce 

Year: 2019 

6 Think Tank XIX Factors influencing barriers and enabling factors for ... file 1370 Oct 23, 2019

Key words: tourism; climate change; adaptation; coast; Sihanoukville; Cambodia Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-...

Author: Tinat Nhep, Mondher Sahli and Christian Schott 

Year: 2019 

5 Think Tank XIX Designing sustainable tourist experiences – (how) does... file 2929 Oct 23, 2019

Key words: Nature Parks, sustainable tourism, customer journey, sustainable development, behaviour change Page: 188-193 Designing sustainable tourist experiences.pdf Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ tabl...

Author: Birgit Reutz 

Year: 2019 

4 Think Tank XIX Towards an Alternative Ecotourism Model for the Medite... file 1644 Oct 23, 2019

Key words: Protected Areas, ecotourism, sustainable tourism, Mediterranean, Ecological Footprint Page: 194-198 Towards an Alternative Ecotourism Model for the Mediterranean Region.pdf Normal 0 false false false EN-US X-NONE X-NONE /* Style D...

Author: Jeremy Sampson, Natalie Beckett and Carla Danelutti 

Year: 2019 

3 Think Tank XIX Sustainability cues for the post-booking phase of a to... file 1710 Oct 23, 2019

Key words: sustainable tourist experience, cueing, cognitive dissonance, availability heuristic, representativeness heuristic Page: 199-207 Sustainability cues for the post-booking phase of a tourist experience.pdf Normal 0 false false false...

Author: Kristof Tomej 

Year: 2019 

2 Think Tank XIX Innovation Generator. Ideas for Sustainable Tourism Pr... file 4175 Oct 23, 2019

Key words: Innovation generator, Sustainable tourism, Alps, projects, Switzerland Page: 208-213 Innovation Generator.pdf Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Norma...

Author: Fabian Weber 

Year: 2019 

1 Think Tank XIX Changes in volunteerism perception: Results from an In... file 2029 Oct 23, 2019

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:...

Author: Rachelle Wilson, Pavlina Latkova, Aiko Yoshino and Emilyn Sheffield 

Year: 2019 

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