Author : Larry Dwyer, Liz Fredline, Leo Jago & Margaret Deery
School/Work Place : University of New South Wales, Australia, (Larry Dwyer), Victoria University, Australia (Liz Fredline, Leo Jago, Margaret Deery)
Contact :
Year : 2006

For tourism development to have sustainable outcomes at the destination level, business operations must be sustainable. Sustainable development for business means adopting strategies and activities that meet the needs of the enterprise and its stakeholders today while protecting, sustaining, and enhancing the human and natural resources that will be needed in the future. The sustainable business has interdependent economic, social and environmental objectives. and understands that long-term viability depends on integrating all three objectives in decision-making. Rather than regarding social and environmental objectives as costs, a sustainable enterprise seeks opportunities for profit in achieving these goals.

Perhaps the best known framework for measuring and reporting corporate performance against economic, social and environmental parameters is the Triple Bottom Line (TBL) approach. Ironically, despite a substantial literature on issues relating to ‘sustainable tourism’ the relevance of TBL has gone largely unnoticed. (Dwyer 2005). Recently, however, there has been a resurgence of interest by tourism researchers in operationalising tourism ‘yield’, based on recognition that access to ‘high yield’ tourists is an important aspect of business strategies to maintain and enhance destination tourism competitiveness. Although this tourism literature has not, as yet, been linked to TBL in any comprehensive way, it does appear to be very relevant for a major problem faced by the TBL approach, that is, operationalising the social and environmental effects of business activities.

This paper has three aims. First, it discusses the link between the development of indicators of tourism ‘yield’ and the development of indicators for TBL reporting. Second, it highlights the results of the authors’ attempts to develop financial, social and environmental measures of tourism yield. Third, it discusses the challenges faced in converting these independent measures into an overall measure or index of ‘sustainable yield’ consistent with TBL reporting.

List of Articles
No. Subject Views Datesort
19 Think Tank VI Corporate Social Responsibility or Government Interven... file 7961 Oct 13, 2013

Implicit in notions of sustainable development is an holistic triple bottom line approach that seeks to preserve essential ecological processes, protect human heritage and biodiversity and foster inter and intra-generational equity whilst r...

Author: David Wood & Jack Carlsen 

Year: 2006 

18 Think Tank VI Corporate Social Responsibility and Travel & Tourism B... file 4480 Oct 13, 2013

This paper discusses some economic, social, and environmental “hard issues” for the travel and tourism (T&T) industry with the aim of shedding some light on little discussed aspects of industry corporate social responsibility (CSR) with ...

Author: David Stipanuk 

Year: 2006 

17 Think Tank VI Ethical Issues in Collaboration in the Aviation Industry file 38798 Oct 13, 2013

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the ...

Author: Ravi Ravinder 

Year: 2006 

16 Think Tank VI Ecotourism and Environmental Education: Opportunities ... file 115589 Oct 13, 2013

Ecotourism, which typically involves nature-based tourism, plays an increasing role in today's environmental management. As environmental conservation has, in many cases, suffered from a limited budget, funding ecotourism is perceived as a w...

Author: Aphirom Promchanya 

Year: 2006 

15 Think Tank VI Testing Clarkson’s Typical Corporate and Stakeholder I... file 6768 Oct 13, 2013

In today’s world of growing concern over the social and environmental effect of tourism, the responsibility for the future of our society is moving from simply relying on our political leaders and interest groups towards the concept that cor...

Author: Catrina Papaleo & Sue Beeton 

Year: 2006 

14 Think Tank VI Corporate Social Responsibility in the Catalan hospita... file 30379 Oct 13, 2013

The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...

Author: Ramon Palau 

Year: 2006 

13 Think Tank VI How Sophisticated is the level of E-Commerce Adoption ... file 2366 Oct 13, 2013

The research aims to develop a conceptual model of e-commerce adoption in tourism enterprises. The paper begins with a literature review identifying the opportunities and competitive advantage for tourism enterprises associated with E-commer...

Author: Nina Mistilis & John D’Ambra 

Year: 2006 

12 Think Tank VI Family Businesses and Sustainable Tourism: the Role of... file 3453 Oct 13, 2013

Family businesses, that is, businesses owned and/or operated my members of a single family, are predominant in Western economies. This is also an important category of business within tourism hospitality, particularly in rural areas where r...

Author: Janne J. Liburd & Jack Carlsen 

Year: 2006 

11 Think Tank VI National Park as a Social Corporation file 3231 Oct 13, 2013

The issue is discussed how authorities of National Parks that aim to preserve biosphere can enlarge income. A review indicates that many Parks generate high income from tourism. A Dutch case illustrates that one can find sustainable innovat...

Author: Yoram Krozer & Else Christensen-Redzepovic 

Year: 2006 

10 Think Tank VI Corporate Social Responsibility and Marine Tourism Org... file 5142 Oct 13, 2013

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...

Author: Ya-Ting Huang, David Botterill & Eleri Jones 

Year: 2006 

9 Think Tank VI Sustainable tourist accommodation management: The role... file 5690 Oct 13, 2013

The integration of sustainability within the domain of tourism has recently made considerable progress. For instance, in the UK and the Netherlands, the most important federations of tour operators, the FTO and the ANVR, have introduced obli...

Author: Menno Houtstra 

Year: 2006 

8 Think Tank VI Corporate Social Responsibility in the Museum Sector a... file 4502 Oct 13, 2013

Out of a growing concern about the erosion of social infrastructure has come an increase in pressure on business to take up more of the responsibility in meeting community needs (Centre for Corporate Public Affairs, 2000; Loza & Ogilvie...

Author: Deborah Edwards 

Year: 2006 

» Think Tank VI Corporate Responsibility as Essential to Sustainable T... file 3239 Oct 13, 2013

For tourism development to have sustainable outcomes at the destination level, business operations must be sustainable. Sustainable development for business means adopting strategies and activities that meet the needs of the enterprise and ...

Author: Larry Dwyer, Liz Fredline, Leo Jago & Margaret Deery 

Year: 2006 

6 Think Tank VI Corporate Social Responsibility and Employees in Susta... file 3344 Oct 13, 2013

The concept of Corporate Social Responsibility (CSR) has developed significantly over the last decade and has taken on a myriad of meanings. For many companies, it is a philosophy that helps guide their actions in the external environment. E...

Author: Margaret Deery & Leo Jago 

Year: 2006 

5 Think Tank VI Service Learning in Tourism Educational Programs – A S... file 3703 Oct 13, 2013

A problem in developing new tourism markets remains how to resource them from an existing employment base. Key questions arising are: Do current tourism enterprises have the existing skills to move into these new markets for sustainable tour...

Author: Susan Anita Briggs 

Year: 2006 

4 Think Tank VI Authenticity in Cultural Heritage Tourism as a means t... file 3121 Oct 13, 2013

This work aims through a clarification of philosophical assumptions to define authenticity in a dialogical perspective on the premise that there is a linkage between authenticity and sustainability. This paper will to discuss the development...

Author: Bente Bramming 

Year: 2006 

3 Think Tank VI Hilton Environmental Reporting as a Tool of Corporate ... file 6398 Oct 13, 2013

This paper reports on the history, criteria and procedures within Hilton Environmental Reporting, a computerized reporting tool created by Addsystems for Hilton International. The development and implementation process of the upgraded versi...

Author: Paulina Bohdanowicz 

Year: 2006 

2 Think Tank VI Stakeholder involvement, culture and accountability in... file 6704 Oct 13, 2013

Following its historical rise and fall, America’s first industrialized polluted landscape garnered federal and local support to remedy its near destruction. Today, the Blackstone Valley is a pragmatic example of translating theory into pract...

Author: Robert Billington, Veronica Cadoppi & Natalie Carter 

Year: 2006 

OPA: 2006 Outstanding Paper Award Winner 

1 Think Tank VI The Good, the Bad and the Ugly: CSR, Film and Tourism.... file 7276 Oct 13, 2013

This paper reports on an element of an ongoing research project undertaken since 1999 in relation to the effects of film-induced tourism on a small community based in North Yorkshire, England, namely Goathland.  Goathland is better known to ...

Author: Sue Beeton 

Year: 2006 

OPA: 2006 Runner Up