Author : Larry Dwyer, Liz Fredline, Leo Jago & Margaret Deery
School/Work Place : University of New South Wales, Australia, (Larry Dwyer), Victoria University, Australia (Liz Fredline, Leo Jago, Margaret Deery)
Contact :
Year : 2006

For tourism development to have sustainable outcomes at the destination level, business operations must be sustainable. Sustainable development for business means adopting strategies and activities that meet the needs of the enterprise and its stakeholders today while protecting, sustaining, and enhancing the human and natural resources that will be needed in the future. The sustainable business has interdependent economic, social and environmental objectives. and understands that long-term viability depends on integrating all three objectives in decision-making. Rather than regarding social and environmental objectives as costs, a sustainable enterprise seeks opportunities for profit in achieving these goals.

Perhaps the best known framework for measuring and reporting corporate performance against economic, social and environmental parameters is the Triple Bottom Line (TBL) approach. Ironically, despite a substantial literature on issues relating to ‘sustainable tourism’ the relevance of TBL has gone largely unnoticed. (Dwyer 2005). Recently, however, there has been a resurgence of interest by tourism researchers in operationalising tourism ‘yield’, based on recognition that access to ‘high yield’ tourists is an important aspect of business strategies to maintain and enhance destination tourism competitiveness. Although this tourism literature has not, as yet, been linked to TBL in any comprehensive way, it does appear to be very relevant for a major problem faced by the TBL approach, that is, operationalising the social and environmental effects of business activities.

This paper has three aims. First, it discusses the link between the development of indicators of tourism ‘yield’ and the development of indicators for TBL reporting. Second, it highlights the results of the authors’ attempts to develop financial, social and environmental measures of tourism yield. Third, it discusses the challenges faced in converting these independent measures into an overall measure or index of ‘sustainable yield’ consistent with TBL reporting.

List of Articles
No. Subject Views Date
54 Think Tank VI Hilton Environmental Reporting as a Tool of Corporate ... file 8168 Oct 13, 2013

This paper reports on the history, criteria and procedures within Hilton Environmental Reporting, a computerized reporting tool created by Addsystems for Hilton International. The development and implementation process of the upgraded versi...

Author: Paulina Bohdanowicz 

Year: 2006 

53 Think Tank VI Authenticity in Cultural Heritage Tourism as a means t... file 4747 Oct 13, 2013

This work aims through a clarification of philosophical assumptions to define authenticity in a dialogical perspective on the premise that there is a linkage between authenticity and sustainability. This paper will to discuss the development...

Author: Bente Bramming 

Year: 2006 

52 Think Tank VI Service Learning in Tourism Educational Programs – A S... file 4415 Oct 13, 2013

A problem in developing new tourism markets remains how to resource them from an existing employment base. Key questions arising are: Do current tourism enterprises have the existing skills to move into these new markets for sustainable tour...

Author: Susan Anita Briggs 

Year: 2006 

51 Think Tank VI Corporate Social Responsibility and Employees in Susta... file 3810 Oct 13, 2013

The concept of Corporate Social Responsibility (CSR) has developed significantly over the last decade and has taken on a myriad of meanings. For many companies, it is a philosophy that helps guide their actions in the external environment. E...

Author: Margaret Deery & Leo Jago 

Year: 2006 

» Think Tank VI Corporate Responsibility as Essential to Sustainable T... file 3690 Oct 13, 2013

For tourism development to have sustainable outcomes at the destination level, business operations must be sustainable. Sustainable development for business means adopting strategies and activities that meet the needs of the enterprise and ...

Author: Larry Dwyer, Liz Fredline, Leo Jago & Margaret Deery 

Year: 2006 

49 Think Tank VI Corporate Social Responsibility in the Museum Sector a... file 5785 Oct 13, 2013

Out of a growing concern about the erosion of social infrastructure has come an increase in pressure on business to take up more of the responsibility in meeting community needs (Centre for Corporate Public Affairs, 2000; Loza & Ogilvie...

Author: Deborah Edwards 

Year: 2006 

48 Think Tank VI Sustainable tourist accommodation management: The role... file 7082 Oct 13, 2013

The integration of sustainability within the domain of tourism has recently made considerable progress. For instance, in the UK and the Netherlands, the most important federations of tour operators, the FTO and the ANVR, have introduced obli...

Author: Menno Houtstra 

Year: 2006 

47 Think Tank VI Corporate Social Responsibility and Marine Tourism Org... file 6093 Oct 13, 2013

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...

Author: Ya-Ting Huang, David Botterill & Eleri Jones 

Year: 2006 

46 Think Tank VI National Park as a Social Corporation file 3790 Oct 13, 2013

The issue is discussed how authorities of National Parks that aim to preserve biosphere can enlarge income. A review indicates that many Parks generate high income from tourism. A Dutch case illustrates that one can find sustainable innovat...

Author: Yoram Krozer & Else Christensen-Redzepovic 

Year: 2006 

45 Think Tank VI Family Businesses and Sustainable Tourism: the Role of... file 3873 Oct 13, 2013

Family businesses, that is, businesses owned and/or operated my members of a single family, are predominant in Western economies. This is also an important category of business within tourism hospitality, particularly in rural areas where r...

Author: Janne J. Liburd & Jack Carlsen 

Year: 2006 

44 Think Tank VI How Sophisticated is the level of E-Commerce Adoption ... file 3587 Oct 13, 2013

The research aims to develop a conceptual model of e-commerce adoption in tourism enterprises. The paper begins with a literature review identifying the opportunities and competitive advantage for tourism enterprises associated with E-commer...

Author: Nina Mistilis & John D’Ambra 

Year: 2006 

43 Think Tank VI Corporate Social Responsibility in the Catalan hospita... file 76116 Oct 13, 2013

The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...

Author: Ramon Palau 

Year: 2006 

42 Think Tank VI Testing Clarkson’s Typical Corporate and Stakeholder I... file 8028 Oct 13, 2013

In today’s world of growing concern over the social and environmental effect of tourism, the responsibility for the future of our society is moving from simply relying on our political leaders and interest groups towards the concept that cor...

Author: Catrina Papaleo & Sue Beeton 

Year: 2006 

41 Think Tank VI Ecotourism and Environmental Education: Opportunities ... file 153764 Oct 13, 2013

Ecotourism, which typically involves nature-based tourism, plays an increasing role in today's environmental management. As environmental conservation has, in many cases, suffered from a limited budget, funding ecotourism is perceived as a w...

Author: Aphirom Promchanya 

Year: 2006 

40 Think Tank VI Ethical Issues in Collaboration in the Aviation Industry file 40116 Oct 13, 2013

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the ...

Author: Ravi Ravinder 

Year: 2006 

39 Think Tank VI Corporate Social Responsibility and Travel & Tourism B... file 5659 Oct 13, 2013

This paper discusses some economic, social, and environmental “hard issues” for the travel and tourism (T&T) industry with the aim of shedding some light on little discussed aspects of industry corporate social responsibility (CSR) with ...

Author: David Stipanuk 

Year: 2006 

38 Think Tank VI Corporate Social Responsibility or Government Interven... file 9457 Oct 13, 2013

Implicit in notions of sustainable development is an holistic triple bottom line approach that seeks to preserve essential ecological processes, protect human heritage and biodiversity and foster inter and intra-generational equity whilst r...

Author: David Wood & Jack Carlsen 

Year: 2006 

37 Think Tank V Political Instability and its Effects on Tourism file 6922 Oct 13, 2013

Tourism today is second only to oil as the world’s leading export commodity, accounting for global earnings of more than $300 billion, or nearly 25 per cent of total world GNP (Poirier 2000, p30, cited in Dieke, 2000). Over the last two deca...

Author: Sarah JR Ryu 

Year: 2005 

36 Think Tank V Framing Tourist Risk in UK Press Accounts of Hurricane... file 5111 Oct 13, 2013

This paper examines the coverage of Hurricane Ivan in the Caribbean published in selected leading UK newspapers in September 2004. Quantitative textual analysis have been utilised in this study to determine the main sources of information on...

Author: Marcella Daye 

Year: 2005 

35 Think Tank V Managing of Public Risks in Tourism: Towards Sustainab... file 4403 Oct 13, 2013

How to manage risks that endanger development of tourism but that are caused by tourism itself? An industry-based model is presented as an analytic tool and adapted to the situation in tourism. It is argued that development of tourism lacks ...

Author: Yoram Krozer & Else Redzepovic 

Year: 2005