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RESOURCES: PAPERS & PRESENTATIONS

Author : Maya Damayanti
School/Work Place : Diponegoro University, Indonesia
Contact : maya.damayanti@gmail.com
Year : 2010

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab drivers in Yogyakarta, it was found that as informal sector in tourism activity, the drivers have created product innovation. This street level of innovation is mainly done by seeing the tourists as the potential demand/profitable customers. They have created innovation on physical performance of the pedicab, the capacity of pedicab to serve the tourists, and the union as the organization of the pedicab drivers. Furthermore the pedicab has transformed not only as a transportation mode but also as one of cultural tourism attraction in Yogyakarta.

The study also shows that pedicab drivers unions have significant roles in creating and sharing innovation among them. Basically the unions were formed to organize the pedicab drivers that grown up significantly after economic crisis in 1998. In these unions the pedicab drivers can improve their capacity, such as by conducting a language course; sharing information about tourism issues and urban transport’s rules; discussing strategies to improve their appearance, etc. The union has strategic position both externally with other tourism actors in Yogyakarta and internally within the members. Externally, through the union, the pedicab drivers can have bargaining position to the policy makers and formal tourism actors, such as shop, attraction, hotel and restaurant. Through the union the pedicab drivers can communicate their aspiration and problems during their daily activities. Conversely, through the union, the policy makers and the formal tourism actors can communicate their programs and information related to tourism development to the pedicab drivers as one of noteworthy tourism actors. The union can get the figures of demand and trend of tourism through these external links. Furthermore the figures are needed to create the product innovation. In this case, the role of local champion (the leader of the union) is very important to facilitate the network between union and the formal actors. On the other hand, internally, the union is a means of social network among the pedicab drivers. The members
who have similar characters could share the opinion, problems, knowledge, and information easily. This social network makes the process innovation done with fewer problems.


List of Articles
No. Subject Viewssort Date
» Think Tank X Innovation of and in Informal Actor Network file 6888 Oct 14, 2013

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab ...

Author: Maya Damayanti 

Year: 2010 

293 Think Tank XIII Understanding Sense of Place in Tourism Development: T... file 6788 Nov 06, 2013

This paper introduces the rationale for a study which explores the relationship between sense of place and sustainability at Tunku Abdul Rahman National Park (TARP), Sabah. Sense of place encompasses an understanding of the meaning bestowed ...

Author: Paulin Wong Poh Lin & Balvinder Kaur Kler 

Year: 2013 

292 Think Tank X Sustainable Destination Management and the Marketing-P... file 6755 Oct 14, 2013

A traditional and widely held view is that a sustainable approach to destination planning and management ideally requires that marketing and product development are undertaken in an integrated manner. However, if we take just two activities...

Author: Tazim Jamal & Dianne Dredge 

Year: 2010 

291 Think Tank XII Creating Tourism Transport Flow Maps with GIS: A Pract... file 6743 Nov 06, 2013

This paper explores various options to visualize tourism transport flows with spatial analysis tools and show them on maps. To facilitate implementation of these options, procedures for data preparation and map creation are explained through...

Author: Martin Landré & Paul Peeters 

Year: 2012 

290 Think Tank XII Opportunities and Obstacles for Sustainable Tourism Mo... file 6701 Nov 06, 2013

Cross border destination management is characterized by some extra challenges: national, district or county interests, different administrative structures, a high impact of politics and policies, inequality of tourism infrastructures, power ...

Author: Tatjana Thimm 

Year: 2012 

289 Think Tank XV A vacation from capitalism; what happens when the ‘mas... file 6678 Jul 27, 2015

Philosophical and theoretical debates in tourism must be situated not just within economic and cultural contexts, but also political and social ones (Ataljevic, Pritchard & Morgan, 2007). Tourism is more than an ‘industry,’ Freya Higgins...

Author: Amy Savener 

Year: 2015 

288 Think Tank XIII Modeling the Index Components of Tourist Satisfaction ... file 6657 Nov 06, 2013

Destination performance evaluation has become an increasingly important task for effective destination management and sustainable destination development. However, it is a complex task due to the inclusion of diverse subsectors, business com...

Author: Toney K. Thomas 

Year: 2013 

287 Think Tank V Using Theories of Stigma Management and Impression Man... file 6618 Oct 13, 2013

Researchers have noted that impression management is key to tourism crisis management planning and recovery (Ritchie et al., 2003:201); indeed, some have suggested that “crisis management is as much about dealing with human perceptions about...

Author: Bonalyn Nelson 

Year: 2005 

286 Think Tank XIII Measuring Tourism: Developing a Regional Level Framewo... file 6601 Nov 06, 2013

In the field of tourism impacts research it is often assumed that certain characteristics of tourism are related to the nature and extent of tourism impacts on the destination’s community well-being. However, a standard set of measures for t...

Author: Elena Konovalov, Laurie Murphy & Gianna Moscardo 

Year: 2013 

285 Think Tank VII Volunteer Tourism: Sustainable Innovation in Tourism, ... file 6592 Oct 13, 2013

This is a study of the relationships between two volunteer tourism host communities and the volunteer tourists who visit them. One is a declining rural community located in the Appalachian mountains of the United States. The other is in a ra...

Author: Nancy McGehee 

Year: 2007 

284 Think Tank XIV The Roles of the Public, Private and Voluntary Sector ... file 6555 Jun 26, 2014

Social tourism refers to initiatives that aim to include groups into tourism that would otherwise be excluded from it. The earliest definition of social tourism by Hunzicker (1951) described social tourism as ‘‘the relationships and phenomen...

Author: Lynn Minnaert 

Year: 2014 

283 Think Tank IX The elusiveness of sustainability in tourism: The cult... file 6526 Oct 13, 2013

Sustainable tourism is perhaps the most prominent feature of contemporary tourism discourse. However, despite its prominence for several decades, achieving sustainability remains as elusive as ever. This paper explores the concept of the cu...

Author: Freya Higgins-Desbiolles 

Year: 2009 

282 Think Tank XIV Can "Slow Travel" Contribute to Sustainable Tourism? file 6496 Jun 27, 2014

Slow travel as a research field has increased in popularity in the last decade. The concept started to gain attention through online communities, and tourism researchers have become interested in the possible benefits that slow travel may ha...

Author: Tina Roenhovde Tiller 

Year: 2014 

281 Think Tank XVII From Sustainability to Resilience: Understanding Diffe... file 6455 Aug 17, 2017

The tourism literature on the relationship between resilience and sustainability is still in its infancy. Some argue that resilience planning has emerged as an alternative to sustainable development to provide new perspectives on socio-ecolo...

Author: Girish Prayag & Caroline Orchiston & Mesbahuddin Chowdhury 

Year: 2017 

280 Think Tank XIII Striving for Environmental Sustainability through Soci... file 6387 Nov 06, 2013

The question how native societies cope with the increasing pressure of global values, such as sustainability, westernization and democratic institutions has been asked in the last decades (Smith, 1989; Honey, 1999; Nash, 2001; Honey, 2008). ...

Author: Peter Varga 

Year: 2013 

279 Think Tank VI Corporate Social Responsibility and Marine Tourism Org... file 6375 Oct 13, 2013

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...

Author: Ya-Ting Huang, David Botterill & Eleri Jones 

Year: 2006 

278 Think Tank IV Environmental Training and Measures at Scandic Hotels,... file 6364 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

277 Think Tank X The Importance of Networks for Innovation in Sustainab... file 6324 Oct 14, 2013

This paper highlights the importance of new and established networks that underpin the innovation processes in sustainable tourism. It will draw on published literature as well as case studies to describe the various types of networks that ...

Author: Jack Carlsen, Janne J. Liburd & Deborah Edwards 

Year: 2010 

276 Think Tank XIX Exploring guest book inscriptions towards understandin... file 6310 Oct 23, 2019

Key words: visitor experience, guest books, Mnemba Island Lodge, Zanzibar Page: 125-139 Exploring guest book inscriptions towards understanding tourist experience at Mnemba Island Lodge.pdf Normal 0 false false false EN-US X-NONE X-NONE /* S...

Author: Kevin Mearns 

Year: 2019 

275 Think Tank XII Encouraging Environmentally Friendly Transport Mode Ch... file 6308 Nov 06, 2013

The travel between home and destination is a key element of any holiday and has received increasing attention by tourism scholars as its environmental and particularly its climatic impacts have become widely recognized (Gössling 2002; Metz, ...

Author: Astrid Dickinger & Anja Hergesell 

Year: 2012 

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