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RESOURCES: PAPERS & PRESENTATIONS

Author : Zehrer Anita
School/Work Place : MCI Tourism, Austria
Contact : anita.zehrer@mci.edu
Year : 2016

Corporate Social Responsibility (CSR) is often referred to as a firm’s social obligation (Johnson et al. 2011) and has an economic, an ecological and a social dimension. Carroll (1999, p. 283) defines CSR as “the social responsibility of business encompass[ing] the economic, legal, ethical, and discretionary expectations that society has of organizations at a given point in time”. Over recent years the concept of Corporate Social Responsibility (CSR) has become widely accepted, also in the field of tourism. Among others, this is attributed to the recognition of sustainability as a management concept, the growth of socially responsible investment and consumer pressure. It is expected that CSR has, and will have, a strong impact on corporate practices and investment strategies. Although many empirical studies have sought to link social responsibility and performance (Margolis & Walsh, 2003; Makniet al., 2009), few have focused specifically on family businesses. However, Hirigoyenand Poulain-Rehm (2014) found out that family businesses are more engaged with their stakeholders than non-family businesses., CSR engagement of firms increasingly becomes a decision making factor for customers purchase decisions and there is only limited knowledge in how far consumers integrate CSR criteria into their purchase decisions when choosing among a holiday vacation in a family business. The objective of this paper thus is to study the impact of CSR activities in family businesses on the purchase decisions of customers.


List of Articles
No. Subject Viewssort Date
3 Think Tank XVI The moderating role of values in planned behaviour: th... file 446 Jul 02, 2016

In the past five years, we (a group of researchers from the Leeds Becket University and the Open University of Catalonia) have been working on different studies about the CSR motivations, barriers and practices in tourism small and medium e...

Author: Lluís Garay, Xavier Font & August Francesc Corrons 

Year: 2016 

2 Think Tank XVI Volunteering and donations for biodiversity conservati... file 431 Jul 01, 2016

In 2010, the newly elected government of New Zealand, of neo-liberal orientation, has adopted its Business Growth Agenda. This has been implemented through a series of legal, policy and organizational changes, affecting the governance of th...

Author: Valentina Dinica 

Year: 2016 

1 Think Tank XVI Can Tourism Businesses Foster Better Inclusion for Peo... file 394 Jul 02, 2016

It is difficult to deny that despite its increased popularity, the concept of social entrepreneurship has not received a clearer understanding in a theoretical context. Zahra, Gedajlovic, Neubaum, and Shulman (2009) list 20 definitions of s...

Author: Kristof Tomej 

Year: 2016 

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