Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Kevin Lyons, Joanne Hanley & Tamara Young
School/Work Place : University of Newcastle, Australia
Contact : kevin.lyons@newcastle.edu.au
Year : 2012

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a tourism destination to deliver high-quality services and products, businesses need to recruit and retain well-educated and well-trained professionals (Dewhurst et al 2007; Dwyer et al 2009). Ongoing training and professional development is therefore important. However, it has been argued that tourism businesses rarely invest in education and training for their employees (Dwyer et al 2009). Actual and perceived barriers to training and professional development activities, including cost, time and location, have been identified as key factors in preventing tourism enterprises from engaging in training (Becton and Graetz 2001; Dewhurst et al 2007). There is also evidence that training activity is considerably lower among smaller employers than medium and large employers (Hospitality Training Foundation 1999 cited in Dewhurst et al 2007). The tourism sector in Australia is characterised by small enterprises which has implications for the industry in terms of the kinds of workers it attracts and the potential for skills gaps and skill shortages (Becton and Graetz 2001; Breen et al 2005). In regional destinations these factors are typically amplified. Due to the 'lifestyle' nature of many smaller tourism operations (Ateljevic and Doorne 2000; Getz and Carlsen 2000, 2005), owner-managers often do not have management training or industry-relevant qualifications and there is evidence of underinvestment in professional development for their employees.


List of Articles
No. Subject Views Datesort
12 Think Tank XII Encouraging Environmentally Friendly Transport Mode Ch... file 5725 Nov 06, 2013

The travel between home and destination is a key element of any holiday and has received increasing attention by tourism scholars as its environmental and particularly its climatic impacts have become widely recognized (Gössling 2002; Metz, ...

Author: Astrid Dickinger & Anja Hergesell 

Year: 2012 

11 Think Tank XII Employee Work Attitudes, Mobility and Promotional Oppo... file 6785 Nov 06, 2013

The issue of employee mobility is brought into sharp focus in times of economic and social uncertainty. Previous studies into the causes of employee mobility have investigated, among other determinants, the link between the promotional oppor...

Author: Margaret Deery, Leo Jago & Michael Stewart 

Year: 2012 

10 Think Tank XII Tourist Cards - Experiences with Soft Mobility in Germ... file 2828 Nov 06, 2013

An increasing number of destinations face the negative sides of tourism transport. Especially, the motorized (individual) traffic can cause ecological problems due to a risen traffic volume, noise and air pollution or its negative effects on...

Author: Dorothea Dürkop & Sven Gross 

Year: 2012 

9 Think Tank XII Sustainable Mobilities Beyond the Report: Covert Susta... file 4817 Nov 06, 2013

The concept of sustainable development has become a mainstream idea in the governance and management of travel and tourism. Over the past two decades it has attracted considerable attention and debate. While the principles of sustainable dev...

Author: Tim Coles, Emily Fenclova & Claire Dinan 

Year: 2012 

8 Think Tank XII It's how you get there: Developing a Transportation Mo... file 3150 Nov 06, 2013

This paper examines the impacts of alternative modes of transportation utilized for an international study course in Ecuador during two consecutive summers. The analysis includes the perceived value of the student participants in relation to...

Author: Kenneth Cohen & John Bowen 

Year: 2012 

7 Think Tank XII Agent-Based Modelling and Simulation of Tourism Flows:... file 3358 Nov 06, 2013

The aim of this working paper is to demonstrate an interactive, real-time, transparent and dynamic approach to modelling tourism mobilities using agent-based simulation models [ABM]. ABM has previously been employed in studying organizationa...

Author: Jack Carlsen & Scott Heckbert 

Year: 2012 

6 Think Tank XII Evaluation of the accessibility of Monterrey's Tourism... file 2472 Nov 06, 2013

Despite several declarations, policies and regulations that seek to protect their rights, people with disabilities still encounter several constrains that impede their full participation in society, and, in particular, their access to and en...

Author: Blanca A. Camargo, Isabel Sánchez, Fátima Guajardo & Alejandro García 

Year: 2012 

5 Think Tank XII Origins, Evolution and Potential Future of the Coastal... file 10580 Nov 06, 2013

Coastal caravan parks in Australia are in decline due to the conversion of beachfront land to higher yielding forms of commercial enterprise (Prideaux and McClymont, 2006; Tourism Research Australia, 2007). The resulting reduction in accommo...

Author: Rod Caldicott & Pascal Scherrer 

Year: 2012 

4 Think Tank XII Ex Post Investigations of Tourist Consumptions and Env... file 2971 Nov 06, 2013

Progress towards a more sustainable future of tourism is conditioned by simultaneous improvements of the production and consumption of leisure. Consequently, efforts are done by companies (hotels, airlines, tour operators, etc), governmental...

Author: Adriana Budeanu 

Year: 2012 

3 Think Tank XII Sustainable Tourism: Is it better to travel or not to ... file 5062 Nov 06, 2013

Tourism’s growing contribution to climate change has come to the forefront of the sustainable tourism literature as evidenced by the Journal of Sustainable Tourism’s (JOST) 2010 publication of a special issue titled “Tourism: Adapting to Cli...

Author: B. Bynum Boley 

Year: 2012 

2 Think Tank XII The Impact of Volcanic Ash Clouds in 2010 and 2011 on ... file 40822 Nov 06, 2013

Few recent events which disrupted global tourism and especially tourism mobility, match the impact of the volcanic ash clouds generated from the eruption of the Icelandic volcano Eyjafjallajokull in 2010 and the Chilean volcano Puyehue in 20...

Author: David Beirman 

Year: 2012 

1 Think Tank XII Micro-Mobility Patterns and Service Blueprints as Foun... file 7945 Nov 06, 2013

This paper proposes the use of micro-mobility patterns and service blueprints in visitor management planning. Using a nature-based conservation area and visitor attraction in Wellington, New Zealand, as a case study, micro-mobility patterns ...

Author: Julia Albrecht 

Year: 2012 

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