Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Kevin Lyons, Joanne Hanley & Tamara Young
School/Work Place : University of Newcastle, Australia
Contact : kevin.lyons@newcastle.edu.au
Year : 2012

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a tourism destination to deliver high-quality services and products, businesses need to recruit and retain well-educated and well-trained professionals (Dewhurst et al 2007; Dwyer et al 2009). Ongoing training and professional development is therefore important. However, it has been argued that tourism businesses rarely invest in education and training for their employees (Dwyer et al 2009). Actual and perceived barriers to training and professional development activities, including cost, time and location, have been identified as key factors in preventing tourism enterprises from engaging in training (Becton and Graetz 2001; Dewhurst et al 2007). There is also evidence that training activity is considerably lower among smaller employers than medium and large employers (Hospitality Training Foundation 1999 cited in Dewhurst et al 2007). The tourism sector in Australia is characterised by small enterprises which has implications for the industry in terms of the kinds of workers it attracts and the potential for skills gaps and skill shortages (Becton and Graetz 2001; Breen et al 2005). In regional destinations these factors are typically amplified. Due to the 'lifestyle' nature of many smaller tourism operations (Ateljevic and Doorne 2000; Getz and Carlsen 2000, 2005), owner-managers often do not have management training or industry-relevant qualifications and there is evidence of underinvestment in professional development for their employees.


List of Articles
No. Subject Viewssort Date
202 Think Tank VI Ecotourism and Environmental Education: Opportunities ... file 106431 Oct 13, 2013

Ecotourism, which typically involves nature-based tourism, plays an increasing role in today's environmental management. As environmental conservation has, in many cases, suffered from a limited budget, funding ecotourism is perceived as a w...

Author: Aphirom Promchanya 

Year: 2006 

201 Think Tank XIV Tropical Communities as Resources for Tourism or Touri... file 47796 Jun 26, 2014

The purpose of this paper is to review the barriers to sustainable tourism development faced by rural and developing regions and to explore the notion of tourism and its potential contribution to community well-being, with a focus on Flora’s...

Author: Laurie Murphy, Gianna Moscardo & Anna Blackman 

Year: 2014 

200 Think Tank XIV Implementation and Governance of Hotel Chain's CSR pol... file 33266 Jun 26, 2014

Corporate Social Responsibility (CSR) has gained increasing importance in the tourism industry over the past two decades, making it a central aspect of many business strategies. Many international hotel corporations have integrated CSR polic...

Author: Dagmar Lund-Durlacher & Carolin Brewi 

Year: 2014 

» Think Tank XII Barriers and Benefits to Professional Development: Per... file 31151 Nov 06, 2013

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a touri...

Author: Kevin Lyons, Joanne Hanley & Tamara Young 

Year: 2012 

198 Think Tank XIII Sri Lanka, Tourism for a Brighter Future? A Review of ... file 26993 Nov 06, 2013

Tourism is considered to have the potential to generate foreign exchange revenue, create jobs for all levels, support handicraft and export industries, promote art and subsidise the development of transportation infrastructure; as it’s a vec...

Author: Zilmiyah Kamble & Frederic Bouchon 

Year: 2013 

197 Think Tank XIV Tourism Development as Greek Tragedy: Implications for... file 23346 Jun 26, 2014

Although tourism has been used as a development strategy in many parts of the world for several decades, there is little evidence that it is an effective tool for improving the wellbeing of destination communities. It is not uncommon to find...

Author: Gianna Moscardo, Anna Blackman & Laurie Murphy 

Year: 2014 

196 Think Tank XII The Climate Footprint of Nature-based Tourism - The ca... file 19727 Nov 06, 2013

Nature-based tourism is a form of travel that is often believed to lend itself more to sustainable development than other tourism segments. In fact, the concept of ecotourism – defined as nature tourism that is sustainable – was developed in...

Author: Wolfgang Strasdas 

Year: 2012 

195 Think Tank XIII Visitors' and Residents' Perception of Tourism Impact ... file 19529 Nov 06, 2013

Tourism is one of the leading contributors to service industry in Malaysia and is gradually growing. The growth of this industry brings impact towards the environment, specifically the water quality of islands. This study views into the visi...

Author: Murugadas Ramdas & Badaruddin Mohamed 

Year: 2013 

194 Think Tank XIII Conceptualising a Framework to Analyse the Factors Inf... file 15994 Nov 06, 2013

As the tourism industry continues to grow globally, sustainable tourism development has drawn interests among researchers, practitioners, governments and stakeholders. There are several studies on the local residents’ support for tourism, lo...

Author: Samuel Folorunso Adeyinka-Ojo, Catheryn Khoo-Lattimore & Vikneswaran Nair 

Year: 2013 

193 Think Tank XII Enhancing Stakeholders' Participation in Community-Bas... file 15826 Nov 06, 2013

Although the iconic floating markets in Thailand have been promoted both domestically and internationally, without a well-planned tourism initiative, virtually all of them have lost their authenticity. To preserve the culture of the Don-Mano...

Author: Nopparat Suthitakon, Sombat Karnjanakit & Suchart Taweepornpathomgul 

Year: 2012 

192 Think Tank XI Broad Street Regeneration Initiative: Practical Sustai... file 15793 Dec 19, 2013

Professors of tourism management teach principles of sustainable tourism to students in the classroom. Practitioners teach by implementing sustainable tourism principles in community. The Blackstone Valley Tourism Council (Tourism Council) i...

Author: Robert Billington, Natalie Carter, Caitlin Amos & Myles Ellison 

Year: 2011 

191 Think Tank X Sustainable Tourism Pedagogy and Student Community Col... file 15724 Oct 13, 2013

There have been increasing calls to move away from the traditional disciplinary structures and research, teaching and learning approaches that have tended to ‘tunnel’ student learning and reinforce particular worldviews towards new forms of ...

Author: Tazim Jamal, Justin Taillon & Dianne Dredge 

Year: 2010 

190 Think Tank XVIII Deconstructing mass tourism with “upscale, all-year-ro... file 15473 Jan 07, 2019

Key words: local residents, seasonality, mass tourism, sustainability, tourism development

Author: Tina Šegota 

Year: 2018 

189 Think Tank XIII Tourism investment and sustainable development: A comp... file 14926 Nov 06, 2013

Despite the growing importance of foreign direct investment (FDI) for tourism in developing countries and its perceived importance for stimulating sustainable development, few empirical studies have examined its impact. This paper explored t...

Author: Lee Davidson & Mondher Sahli 

Year: 2013 

188 Think Tank XI Sustainable Tourism Course Structure and Associated St... file 13861 Oct 14, 2013

The author has developed and delivered Sustainable Tourism (S.T.) related courses at Institutions of Higher Education in Paris, London, Helsinki, and Parnu, Estonia over the last 10 years. The focus of the presentation would be the S.T. con...

Author: James Holleran 

Year: 2011 

187 Think Tank XIII Using Tourism to Build Social Capital in Communities: ... file 12967 Nov 06, 2013

Despite considerable discussion about how tourism could or should contribute to sustainable destination development, there is little evidence that the practice of tourism planning or development has altered in any significant way in the last...

Author: Gianna Moscardo, Andrea Schurmann, Elena Konovalov & Nancy G. McGehee 

Year: 2013 

186 Think Tank V Knowledge Management for Tourism Crises and Disasters file 12189 Oct 13, 2013

Tourism is especially vulnerable to disasters and, being fragmented, often its response is difficult to initiate and coordinate. It is also information intensive and when in chaos its information needs are exacerbated. The paper aims to deve...

Author: Nina Mistilis & Pauline Sheldon 

Year: 2005 

185 Think Tank VII Tourism Resource Teams: Innovation with and for touris... file 11757 Oct 13, 2013

Communities have a variety of interest levels in tourism overall, including sustainable tourism (WTO, 2002). While we have witnessed increased awareness and discussions about sustainability and sustainable tourism, there is often a lack of s...

Author: Cynthia Messer, Ingrid Schneider & Okechukwu Ukaga 

Year: 2007 

184 Think Tank XI What Do Tourism Students Know About Sustainability and... file 11565 Oct 14, 2013

The topic of sustainable tourism education has only recently started to emerge in the tourism literature. A few tourism scholars have raised concerns about the need to prepare future tourism professionals for real life planning and manageme...

Author: Blanca A. Camargo & Ulrike Gretzel 

Year: 2011 

183 Think Tank VII There's No Such Thing as Sustainable Tourism: Innovati... file 11021 Oct 13, 2013

Innovation can come in many forms but all of these share three common elements - creativity, a problem solving approach and a new way of thinking. This paper proposes that current approaches to tourism and sustainable regional development h...

Author: Gianna Moscardo 

Year: 2007 

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