Author : Kevin Lyons, Joanne Hanley & Tamara Young
School/Work Place : University of Newcastle, Australia
Contact :
Year : 2012

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a tourism destination to deliver high-quality services and products, businesses need to recruit and retain well-educated and well-trained professionals (Dewhurst et al 2007; Dwyer et al 2009). Ongoing training and professional development is therefore important. However, it has been argued that tourism businesses rarely invest in education and training for their employees (Dwyer et al 2009). Actual and perceived barriers to training and professional development activities, including cost, time and location, have been identified as key factors in preventing tourism enterprises from engaging in training (Becton and Graetz 2001; Dewhurst et al 2007). There is also evidence that training activity is considerably lower among smaller employers than medium and large employers (Hospitality Training Foundation 1999 cited in Dewhurst et al 2007). The tourism sector in Australia is characterised by small enterprises which has implications for the industry in terms of the kinds of workers it attracts and the potential for skills gaps and skill shortages (Becton and Graetz 2001; Breen et al 2005). In regional destinations these factors are typically amplified. Due to the 'lifestyle' nature of many smaller tourism operations (Ateljevic and Doorne 2000; Getz and Carlsen 2000, 2005), owner-managers often do not have management training or industry-relevant qualifications and there is evidence of underinvestment in professional development for their employees.

List of Articles
No. Subject Views Date
122 Think Tank XIII Building community capacity by developing regional bus... file 4855 Nov 06, 2013

Tourism is often proposed as a strategy for community development, especially in rural or remote regions where traditional industries, such as agriculture, are experiencing an economic downturn and there are limited alternative opportunities...

Author: Anna Blackman 

Year: 2013 

121 Think Tank XIII Tourism development led by the Third Sector - Impacts ... file 3943 Nov 06, 2013

Most tourism development is initiated and led by either the private or the public sector. These projects’ potential impacts on host communities have been explored since the 1980s, and they are now relatively well known. This is not the case ...

Author: Julia N. Albrecht & My N. D. Tran 

Year: 2013 

120 Think Tank XIII Conceptualising a Framework to Analyse the Factors Inf... file 18801 Nov 06, 2013

As the tourism industry continues to grow globally, sustainable tourism development has drawn interests among researchers, practitioners, governments and stakeholders. There are several studies on the local residents’ support for tourism, lo...

Author: Samuel Folorunso Adeyinka-Ojo, Catheryn Khoo-Lattimore & Vikneswaran Nair 

Year: 2013 

119 Think Tank XII Are We Moving Towards Education for Sustainability? A ... file 6595 Nov 06, 2013

It is nearing the end of the United Nations Decade of Education for Sustainable Development (2005-2014) (United Nations, 2011), an awareness raising campaign which “seeks to mobilize the educational resources of the world to help create a mo...

Author: Erica Wilson, Tania von der Heidt, Geoffrey Lamberton & Dayle Morrison 

Year: 2012 

118 Think Tank XII Controlling and Influencing Visitor Flow as a Basis fo... file 4602 Nov 06, 2013

Sustainable tourism at a destination is dependent on the maintenance and good management of its attractive assets. In non-urban areas, the assets will primarily be geological, natural and/or cultural, frequently of a sensitive nature, liable...

Author: David Ward-Perkins & Frédéric Dimanche 

Year: 2012 

117 Think Tank XII Furthering the Understanding of the Slow Travel Phenom... file 8002 Nov 06, 2013

Slow travel is a relatively new concept. Originally this was a grass root movement, which now is becoming an interest area for scholars. The first organised networks and forums started to emerge approximately a decade ago. A slow travel webs...

Author: Tina Roenhovde Tiller 

Year: 2012 

116 Think Tank XII Opportunities and Obstacles for Sustainable Tourism Mo... file 5115 Nov 06, 2013

Cross border destination management is characterized by some extra challenges: national, district or county interests, different administrative structures, a high impact of politics and policies, inequality of tourism infrastructures, power ...

Author: Tatjana Thimm 

Year: 2012 

115 Think Tank XII The Climate Footprint of Nature-based Tourism - The ca... file 19870 Nov 06, 2013

Nature-based tourism is a form of travel that is often believed to lend itself more to sustainable development than other tourism segments. In fact, the concept of ecotourism – defined as nature tourism that is sustainable – was developed in...

Author: Wolfgang Strasdas 

Year: 2012 

114 Think Tank XII Enhancing Stakeholders' Participation in Community-Bas... file 15957 Nov 06, 2013

Although the iconic floating markets in Thailand have been promoted both domestically and internationally, without a well-planned tourism initiative, virtually all of them have lost their authenticity. To preserve the culture of the Don-Mano...

Author: Nopparat Suthitakon, Sombat Karnjanakit & Suchart Taweepornpathomgul 

Year: 2012 

113 Think Tank XII Intersecting Mobilities: Tourists with Vision Impairme... file 5022 Nov 06, 2013

While there has been a developing interest in mobilities amongst tourism scholars, the notion of immobilities has often been ignored. Yet, there are many people who do not participate in tourism or, if they do, only experience partial mobili...

Author: Jennifer Small 

Year: 2012 

112 Think Tank XII Causality Between Inbound Tourism and Economic Growth:... file 5597 Nov 06, 2013

This paper examines the existing studies of the relationship between inbound tourism and economic growth. After a brief discussion of general economic growth theory and the reasons why a positive causal relationship may exist between export ...

Author: Mondher Sahli & Simon Carey 

Year: 2012 

111 Think Tank XII Slow Travellers - Who Are They, and What Motivates Them? file 3482 Nov 06, 2013

Tourism’s contribution to global greenhouse gas (GHG) emissions is estimated to be around 5% and is forecast to grow rapidly, to around 16% of global emissions by 2020. Future strategies for mitigation must address the levels of demand for t...

Author: Derek Robbins & Jaedong Cho 

Year: 2012 

OPA: 2012 Outstanding Paper Award Winner 

110 Think Tank XII A Global Tourism Geography - The Role of Transport file 6207 Nov 06, 2013

After decades of tourism research definitions and statistics of global tourism, flows are still not uniformly defined. A problem is that scholars, sector stakeholders and policy makers tend to have a biased image of the global tourism system...

Author: Paul Peeters & Martin Landré 

Year: 2012 

109 Think Tank XII Unsustainable Travel Development: The Case of Aviation... file 3363 Nov 06, 2013

Considering the apparent importance of low-cost aviation, and its dramatic development, there is remarkably little research done about its consequences on European mobility. A few studies have mapped the development of networks (cf. Dobruszk...

Author: Jan Henrik Nilsson 

Year: 2012 

108 Think Tank XII Enhancing Social Capital through Networking for Sustai... file 3805 Nov 06, 2013

Social capital has been recognised as a factor affecting sustainable development in every discipline. A network or a partnership is identified as a “structural” form of social capital and a tool to empower participants in the networks. There...

Author: Attama Nilnoppkun 

Year: 2012 

107 Think Tank XII Blurred Boundaries: The Implications of New Tourism Mo... file 9626 Nov 06, 2013

Tourism is traditionally treated as an escape from everyday life and tourism theory is concerned with extraordinary places. Tourism and everyday life are conceptualized as belonging to different ontological worlds.” (Larsen, 2008, p. 27). A...

Author: Laurie Murphy, Gianna Moscardo, Nancy McGehee & Elena Konovalov 

Year: 2012 

» Think Tank XII Barriers and Benefits to Professional Development: Per... file 33595 Nov 06, 2013

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a touri...

Author: Kevin Lyons, Joanne Hanley & Tamara Young 

Year: 2012 

105 Think Tank XII Mobile Learning for Sustainable Tourism Development: T... file 3573 Nov 06, 2013

This paper examines how mobility in higher tourism education may contribute to a dynamic leaning environment capable of integrating transnational and intercultural learning for sustainable tourism development. Central to this is the opening ...

Author: Janne J. Liburd 

Year: 2012 

104 Think Tank XII Creating Tourism Transport Flow Maps with GIS: A Pract... file 5576 Nov 06, 2013

This paper explores various options to visualize tourism transport flows with spatial analysis tools and show them on maps. To facilitate implementation of these options, procedures for data preparation and map creation are explained through...

Author: Martin Landré & Paul Peeters 

Year: 2012 

103 Think Tank XII The Way Forward: Event Management Education and the Fu... file 3394 Nov 06, 2013

The 2011 BESTEN Think Tank XI highlighted a number of issues and themes related to education and learning for sustainable tourism. The themes addressed issues such as learning tools for sustainability, sustainability courses and curricula an...

Author: Olga Junek, Leonie Lockstone-Binney & Martin Robertson 

Year: 2012