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RESOURCES: PAPERS & PRESENTATIONS

Author : Maya Damayanti
School/Work Place : Diponegoro University, Indonesia
Contact : maya.damayanti@gmail.com
Year : 2010

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab drivers in Yogyakarta, it was found that as informal sector in tourism activity, the drivers have created product innovation. This street level of innovation is mainly done by seeing the tourists as the potential demand/profitable customers. They have created innovation on physical performance of the pedicab, the capacity of pedicab to serve the tourists, and the union as the organization of the pedicab drivers. Furthermore the pedicab has transformed not only as a transportation mode but also as one of cultural tourism attraction in Yogyakarta.

The study also shows that pedicab drivers unions have significant roles in creating and sharing innovation among them. Basically the unions were formed to organize the pedicab drivers that grown up significantly after economic crisis in 1998. In these unions the pedicab drivers can improve their capacity, such as by conducting a language course; sharing information about tourism issues and urban transport’s rules; discussing strategies to improve their appearance, etc. The union has strategic position both externally with other tourism actors in Yogyakarta and internally within the members. Externally, through the union, the pedicab drivers can have bargaining position to the policy makers and formal tourism actors, such as shop, attraction, hotel and restaurant. Through the union the pedicab drivers can communicate their aspiration and problems during their daily activities. Conversely, through the union, the policy makers and the formal tourism actors can communicate their programs and information related to tourism development to the pedicab drivers as one of noteworthy tourism actors. The union can get the figures of demand and trend of tourism through these external links. Furthermore the figures are needed to create the product innovation. In this case, the role of local champion (the leader of the union) is very important to facilitate the network between union and the formal actors. On the other hand, internally, the union is a means of social network among the pedicab drivers. The members
who have similar characters could share the opinion, problems, knowledge, and information easily. This social network makes the process innovation done with fewer problems.


List of Articles
No. Subject Viewssort Date
62 Think Tank X How Fragile is Tourism Development in West Africa? The... file 10978 Oct 13, 2013

This case study complements recent research on FDI in tourism in African countries conducted by the United National Conference on Trade and Development (UNCTAD). These projects aim to better understand the pro-development effects of tourism...

Author: Lee Davidson & Mondher Sahli 

Year: 2010 

61 OPA award Using Tourism to Build Social Capital in Communities: ... file 10193 Nov 06, 2013

Despite considerable discussion about how tourism could or should contribute to sustainable destination development, there is little evidence that the practice of tourism planning or development has altered in any significant way in the last...

Author: Gianna Moscardo, Andrea Schurmann, Elena Konovalov & Nancy G. McGehee 

Year: 2013 

60 Think Tank VI Stakeholder involvement, culture and accountability in... file 10163 Oct 13, 2013

Following its historical rise and fall, America’s first industrialized polluted landscape garnered federal and local support to remedy its near destruction. Today, the Blackstone Valley is a pragmatic example of translating theory into pract...

Author: Robert Billington, Veronica Cadoppi & Natalie Carter 

Year: 2006 

OPA: 2006 Outstanding Paper Award Winner 

59 Think Tank IV Integration of Theory and Practice in Hospitality Sust... file 10159 Oct 13, 2013

This brief paper describes a new educational model developed at Ecole hoteliere de Lausanne (EHL) to link theory and practice, or more specifically, coordinate learning opportunities between the classroom (Sustainable Tourism) and current pr...

Author: James Holleran 

Year: 2004 

58 Think Tank VII Destination and Enterprise Management for a Tourism Fu... file 9981 Oct 13, 2013

A key element of a successful tourism industry is the ability to recognize and deal with change across a wide range of key factors and the way they interact. Key drivers of global change can be classified as Economic, Social, Political, Tec...

Author: Larry Dwyer, Deborah Edwards, Nina Mistilis, & Carolina Roman 

Year: 2007 

57 Think Tank X Sustainable Tourism Networks file 9929 Oct 13, 2013

This study examines the existing pattern of stakeholder relationships representing major partners of sustainable tourism development. By utilizing a network analysis lens the study also helps us understand the impact of inter relationships ...

Author: Seldjan Timur 

Year: 2010 

56 OPA award Stakeholder involvement, culture and accountability in... file 9562 Oct 13, 2013

Following its historical rise and fall, America’s first industrialized polluted landscape garnered federal and local support to remedy its near destruction. Today, the Blackstone Valley is a pragmatic example of translating theory into pract...

Author: Robert Billington, Veronica Cadoppi & Natalie Carter 

Year: 2006 

OPA: 2006 Outstanding Paper Award Winner 

55 Think Tank X The Managing Local Tourism Master Class: Communicating... file 9483 Oct 13, 2013

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across loc...

Author: Dianne Dredge, Emma-Jane Ford & Michelle Whitford 

Year: 2010 

OPA: 2010 Outstanding Paper Award Winner 

» Think Tank X Innovation of and in Informal Actor Network file 9390 Oct 13, 2013

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab ...

Author: Maya Damayanti 

Year: 2010 

53 Think Tank IX How to create superior value in sustainable tourism: ... file 9334 Oct 13, 2013

Extensive research and practical implementation concerning the value of natural resources has thus far been conducted when one considers for example wildlife-, eco- and cultural tourism, however many of these values originate from industry ...

Author: Philipp E. Boksberger & Jack Carlsen 

Year: 2009 

52 Think Tank XIV A Multi-Stakeholder Perspective on Sustainable Tourism... file 8809 Jun 26, 2014

In this study, I take up the task to work towards a theoretical and methodological framework that allows using sustainability as a threshold concept for critically evaluating the assumptions embedded in both tourism management theory and pra...

Author: José-Carlos García-Rosell 

Year: 2014 

51 Think Tank IX What do sustainable tourism researchers value? An anal... file 8788 Oct 13, 2013

Sustainable Tourism has emerged as a major field of specialisation within tourism and has been so pervasive that some have suggested that the field represents a fifth platform of tourism research, while others have argued that the field has...

Author: Pierre Benckendorff 

Year: 2009 

50 Think Tank V Resident Segments Using SUS-TAS file 8725 Oct 13, 2013

Recognizing that tools developed solely to measure perceptions of positive/negative impacts of tourism within the traditional conceptual works are insufficient, recently Choi and Sirakaya (2005) developed and tested both an innovative framew...

Author: Ercan Sirakayae, Linda J. Ingram & Hwan Suk Chris Choi 

Year: 2005 

49 Think Tank VII The Practical Application of Sustainable Tourism Devel... file 8699 Oct 13, 2013

The internationally acclaimed Blackstone Valley Tourism Council continues to create a sustainable visitor destination using whole place-making techniques. Under its auspices, the Sustainable Tourism Planning and Development Laboratory share...

Author: Robert Billington, Natalie Carter & Lilly Kayamba 

Year: 2007 

48 Think Tank XII Are We Moving Towards Education for Sustainability? A ... file 8248 Nov 06, 2013

It is nearing the end of the United Nations Decade of Education for Sustainable Development (2005-2014) (United Nations, 2011), an awareness raising campaign which “seeks to mobilize the educational resources of the world to help create a mo...

Author: Erica Wilson, Tania von der Heidt, Geoffrey Lamberton & Dayle Morrison 

Year: 2012 

47 Think Tank XIV A Multidisciplinary Approach to the Study of Sustainab... file 8088 Jun 26, 2014

Emerging tourist destinations can challenge ecological, economic, social, and quality of life barriers. These issues draw attention towards the consequences of increasing complexity that are often found as a tourist marketing system grows an...

Author: Sarah Duffy & Larry Dwyer 

Year: 2014 

OPA: 2014 Outstanding Paper Award Winner 

46 Think Tank XV A vacation from capitalism; what happens when the ‘mas... file 7996 Jul 27, 2015

Philosophical and theoretical debates in tourism must be situated not just within economic and cultural contexts, but also political and social ones (Ataljevic, Pritchard & Morgan, 2007). Tourism is more than an ‘industry,’ Freya Higgins...

Author: Amy Savener 

Year: 2015 

45 Think Tank XIV Can "Slow Travel" Contribute to Sustainable Tourism? file 7957 Jun 27, 2014

Slow travel as a research field has increased in popularity in the last decade. The concept started to gain attention through online communities, and tourism researchers have become interested in the possible benefits that slow travel may ha...

Author: Tina Roenhovde Tiller 

Year: 2014 

44 Think Tank XIV Leadership at the Nexus: Exploring the Connection betw... file 7739 Jun 26, 2014

The development of sustainable and competitive tourism destinations is contingent upon many factors including the creation of inclusive policy (Pforr, 2006), the development and implementation of strategic plans (Jordan, Vogt, Kruger, and Gr...

Author: Whitney Knollenberg & Nancy Gard McGehee 

Year: 2014 

43 Think Tank XIII Exploring the Relationship between Cultural Capital in... file 7559 Nov 06, 2013

There is substantial literature on the impacts of tourism on culture, both positive and negative, however, there are relatively few articles that explore the relationship between cultural capital and sustainable tourism. This paper will repo...

Author: Laurie Murphy & Andrea Schurmann 

Year: 2013 

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