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RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Maya Damayanti
School/Work Place : Diponegoro University, Indonesia
Contact : maya.damayanti@gmail.com
Year : 2010

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab drivers in Yogyakarta, it was found that as informal sector in tourism activity, the drivers have created product innovation. This street level of innovation is mainly done by seeing the tourists as the potential demand/profitable customers. They have created innovation on physical performance of the pedicab, the capacity of pedicab to serve the tourists, and the union as the organization of the pedicab drivers. Furthermore the pedicab has transformed not only as a transportation mode but also as one of cultural tourism attraction in Yogyakarta.

The study also shows that pedicab drivers unions have significant roles in creating and sharing innovation among them. Basically the unions were formed to organize the pedicab drivers that grown up significantly after economic crisis in 1998. In these unions the pedicab drivers can improve their capacity, such as by conducting a language course; sharing information about tourism issues and urban transport’s rules; discussing strategies to improve their appearance, etc. The union has strategic position both externally with other tourism actors in Yogyakarta and internally within the members. Externally, through the union, the pedicab drivers can have bargaining position to the policy makers and formal tourism actors, such as shop, attraction, hotel and restaurant. Through the union the pedicab drivers can communicate their aspiration and problems during their daily activities. Conversely, through the union, the policy makers and the formal tourism actors can communicate their programs and information related to tourism development to the pedicab drivers as one of noteworthy tourism actors. The union can get the figures of demand and trend of tourism through these external links. Furthermore the figures are needed to create the product innovation. In this case, the role of local champion (the leader of the union) is very important to facilitate the network between union and the formal actors. On the other hand, internally, the union is a means of social network among the pedicab drivers. The members
who have similar characters could share the opinion, problems, knowledge, and information easily. This social network makes the process innovation done with fewer problems.


List of Articles
No. Subject Viewssort Date
62 Think Tank IV A Framework for the Development of Social and Socio-Ec... file 5962 Oct 13, 2013

This paper presents the background thinking to a CRC for Sustainable Tourism project that develops social and socio-economic indicators for tourism communities. The project emanates from the Green Globe 21 Standard that incorporates indicato...

Author: Margaret Deery, Leo Jago & Liz Fredline 

Year: 2004 

61 Think Tank XIV Residents' Support for Tourism from the Standpoint of ... file 5975 Jun 26, 2014

Therefore, being of a different nature than sustainability pillars, political sustainability (Mihalic et al., 2012) is a requirement for sustainable tourism development (Edgell, DelMastro Allen, Smith & Swanson, 2008; UNWTO, 2004). This ...

Author: Tanja Mihalič, Tina Šegota, Ljubica Knežević Cvelbar, Kir Kuščer 

Year: 2014 

60 Think Tank XIV Local Networks as Sustainable Policy Instruments: A Ca... file 6137 Jun 27, 2014

In this case study, a communication network among local hotel managers was examined, first to assess the extent of communication among hotel managers, and second to identify influential members within the network. Communication with respect ...

Author: Karen Irene Thal & Tracy Burkett 

Year: 2014 

59 Think Tank X The Role of Knowledge-based Networks in Sustainable To... file 6465 Oct 13, 2013

In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destinat...

Author: Ehsan Ahmed & Larry Dwyer 

Year: 2010 

58 Think Tank X Establishing a Network of European Rural Villages for ... file 6597 Oct 13, 2013

The paper deals with the research activity carried out by the Authors in the context of the European Project “Listen to the Voice of Villages”. The focus is on the governance asset and tools able to enhance sustainable tourism development i...

Author: Mariangela Franch, Umberto Martini, Federica Buffa & Fabio Sacco 

Year: 2010 

57 Think Tank XI An introduction of the Global Sustainable Tourism Coun... file 6750 Oct 14, 2013

The purpose of this presentation is to introduce the Global Sustainable Tourism Council and Criteria, in an effort to encourage the Criteria as part of a framework for sustainable tourism education. The history of the GSTC and Criteria will...

Author: Kelly Bricker 

Year: 2011 

56 Think Tank XIV Psychological Empowerment as Good Policy for Governanc... file 6751 Jun 26, 2014

The purpose of this paper is to discuss the potential impact psychological empowerment can have on sustainable tourism policy objectives, including improving resident attitudes toward tourism, enhancing destination competitiveness, and maint...

Author: B. Bynum Boley & Nancy Gard McGehee 

Year: 2014 

55 Think Tank VIII Emerging Green Tourists: Their Behaviours and Attitudes file 7013 Oct 13, 2013

The concerns are varied and are not necessarily important to all tourists and the influence they have on sustaining the industry is unknown. For years the tourism industry has used a number of mechanisms in an attempt to green operators. The...

Author: Sue Bergin-Seers & Judith Mair 

Year: 2008 

54 Think Tank XIV The Emergence of Cross-border Governance Structures: t... file 7349 Jun 26, 2014

It is well recognized that the local borders of a tourism destination are not easy to delineate as they are constantly changing through complex practices and discourses due to historical, political, and economic factors. In fact, recent stud...

Author: Dani Blasco, Jaume Guia & Lluís Prats 

Year: 2014 

53 Think Tank XI Learning Network Sustainable Tourism (LNST) for Touris... file 7496 Oct 14, 2013

Since 2002 the Flemish Tourism Board, the executive agency of the Flemish Ministry of Tourism, has implemented different actions to introduce the principles of sustainable tourism into tourism education in Flanders. The general objective is...

Author: Griet Geudens & Manuel Minne 

Year: 2011 

52 Think Tank XIV Exploring Policy, Politics and Governance through Stak... file 7594 Jun 27, 2014

This paper looks at the development of an ecotrekking industry on the Kokoda Track and demonstrates how the use of participatory methods in community based tourism can align two different “regimes of truth” (that of the community and of the ...

Author: Stephen Wearing, Paul Chatterton & Amy Reggers 

Year: 2014 

51 Think Tank VII Getting Fit to Innovate: TUI's InnOlympics file 7602 Oct 13, 2013

Tether (2003) describes innovation within service industries as having a Cinderella status - marginal and neglected. The traditional approach to thinking about innovation has been to concentrate on manufacturing and within that, the role of...

Author: Graham Miller & Caroline Scarles 

Year: 2007 

50 Think Tank XIV The Roles of the Public, Private and Voluntary Sector ... file 7808 Jun 26, 2014

Social tourism refers to initiatives that aim to include groups into tourism that would otherwise be excluded from it. The earliest definition of social tourism by Hunzicker (1951) described social tourism as ‘‘the relationships and phenomen...

Author: Lynn Minnaert 

Year: 2014 

49 Think Tank X Implementation of the DIT-ACHIEV Model for Sustainable... file 7888 Oct 13, 2013

The DIT-ACHIEV Model is a model of sustainable tourism indicators developed in a previous research project undertaken by the School of Hospitality Management and Tourism, Dublin Institute of Technology. The indicators represent six fields o...

Author: Maeve Morrissey, Kevin Griffin & Sheila Flanagan 

Year: 2010 

48 Think Tank IX Tourism Relationship Model and Intermediary for Sustai... file 7903 Oct 13, 2013

This paper proposes a simple model that depicts the relationship between community and extra-community stakeholders that will enable the effective development of sustainable tourism. “Sustainable tourism” in this paper is defined as tourism ...

Author: Asami Shikida, Mami Yoda, Akiko Kino & Masayuki Morishige 

Year: 2009 

47 Think Tank XIV Tourism Concessions in National Parks: Neo-liberal Too... file 7930 Jun 26, 2014

For the tourism sector the government aims to “Grow the number of new business opportunities on public conservation land in order to deliver increased economic prosperity and conservation gain” (New Zealand Government, 2012: 23). In relation...

Author: Valentina Dinica 

Year: 2014 

46 Think Tank VIII Resident Support for Sustainable Tourism Policies in T... file 8069 Oct 13, 2013

During the last two decades, there has been increased focus on topics related to various aspects of sustainable tourism. Believing that sustainable tourism can be a serious alternative that can remedy some of the negative impacts associated ...

Author: Ercan Sirakaya-Turk, Muzzo S. Uysal & Turgut Var 

Year: 2008 

45 Think Tank XIII Exploring the Relationship between Cultural Capital in... file 8111 Nov 06, 2013

There is substantial literature on the impacts of tourism on culture, both positive and negative, however, there are relatively few articles that explore the relationship between cultural capital and sustainable tourism. This paper will repo...

Author: Laurie Murphy & Andrea Schurmann 

Year: 2013 

44 Think Tank XIV Development of a Certification System for Sustainable ... file 8189 Jun 27, 2014

Tourism destinations are complex entities that can be defined as geographical areas of different sizes that are being visited by tourists. Most definitions then differentiate between the perspectives of those living in and managing a destina...

Author: Wolfgang Strasdas 

Year: 2014 

43 OPA award The Managing Local Tourism Master Class: Communicating... file 8431 Oct 13, 2013

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across loc...

Author: Dianne Dredge, Emma-Jane Ford & Michelle Whitford 

Year: 2010 

OPA: 2010 Outstanding Paper Award Winner 

AAA