Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Kevin Lyons, Joanne Hanley & Tamara Young
School/Work Place : University of Newcastle, Australia
Contact : kevin.lyons@newcastle.edu.au
Year : 2012

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a tourism destination to deliver high-quality services and products, businesses need to recruit and retain well-educated and well-trained professionals (Dewhurst et al 2007; Dwyer et al 2009). Ongoing training and professional development is therefore important. However, it has been argued that tourism businesses rarely invest in education and training for their employees (Dwyer et al 2009). Actual and perceived barriers to training and professional development activities, including cost, time and location, have been identified as key factors in preventing tourism enterprises from engaging in training (Becton and Graetz 2001; Dewhurst et al 2007). There is also evidence that training activity is considerably lower among smaller employers than medium and large employers (Hospitality Training Foundation 1999 cited in Dewhurst et al 2007). The tourism sector in Australia is characterised by small enterprises which has implications for the industry in terms of the kinds of workers it attracts and the potential for skills gaps and skill shortages (Becton and Graetz 2001; Breen et al 2005). In regional destinations these factors are typically amplified. Due to the 'lifestyle' nature of many smaller tourism operations (Ateljevic and Doorne 2000; Getz and Carlsen 2000, 2005), owner-managers often do not have management training or industry-relevant qualifications and there is evidence of underinvestment in professional development for their employees.


List of Articles
No. Subject Viewssort Date
202 Think Tank XVIII Socially Inclusive Holidays with Sighted Guiding: Moti... file 2554 Jan 07, 2019

Key words: inclusive tourism, visual impairment, sighted guiding, motivation

Author: Kristof Tomej 

Year: 2018 

201 Think Tank XV Rural renewal or requiem? Establishing new creative ve... file 2746 Jul 27, 2015

During the past decades, concern for rural poverty and underdevelopment of the rural communities of Namibia has been central to government development efforts. This has further given rise to several rural development programmes. While, some ...

Author: Erling Kavita 

Year: 2015 

200 Think Tank XVIII The role of tourism associations in supporting sustain... file 2747 Jan 07, 2019

Key words: tourism association, inclusive development, tourism marketing

Author: Niki Glen & Kevin Mearns 

Year: 2018 

199 Think Tank XVIII Sustainable tourism products and services: development... file 2769 Jan 07, 2019

Key words: sustainable urban tourism, urban regeneration, precincts, Johannesburg Maboneng

Author: Felicite A Fairer-Wessels & Emma J Pearse 

Year: 2018 

198 Think Tank XVIII Connecting through Stories: Adapting Communication to ... file 3101 Jan 07, 2019

Key words: story-telling, landscapes, interpretation, sustainable tourism experiences

Author: Gianna Moscardo & Karen Hughes 

Year: 2018 

197 Think Tank XVIII Certification as a tool to identify sustainable touris... file 3237 Jan 07, 2019

Key words: Sustainable Tourism Products, Sustainable tourism certification schemes, Certification

Author: Martin Balas & Wolfgang Strasdas 

Year: 2018 

196 Think Tank XVIII Defining Small Accommodation Establishments: employing... file 3354 Jan 07, 2019

Key words: small accommodation, sustainable tourism, business models

Author: Niki Glen & Kevin Mearns 

Year: 2018 

195 Think Tank XV A novel review approach on adventure tourism scholarship file 3446 Jul 24, 2015

As a niche market, adventure tourism has been developing rapidly in many regions and territories, evidenced by increasing number of participants and intensive growth of adventure tourism products (Adventure Travel Trade Association, 2013; T...

Author: Mingming Chen, Deborah Edward, Simon Darcy 

Year: 2015 

194 Think Tank XVIII SMTE’s use of SoMe and Sustainability file 3505 Jan 07, 2019

Key words: SoMe, Small medium sized tourism enterprises (SMTE’s), Sustainability, Tourism.

Author: Ida Marie Visbech Andersen 

Year: 2018 

193 Think Tank X Knowledge Economies, Knowledge Making, Complexity Theo... file 3547 Oct 13, 2013

This paper narrates processes associated with the development of microtourism enterprises as one part of a broader organically determined sustainable development agenda in a north eastern coastal village in Bali. The paper’s narrative is co...

Author: Gayle Jennings 

Year: 2010 

192 Think Tank XVIII The role of research-based evidence in destination mar... file 3813 Jan 07, 2019

Key words: marketing, research-based evidence, partnership, rural tourism, city tourism, sustainability

Author: Yukari Higuchi, Yasuhiro Yamanaka & Hiroaki Hoshi 

Year: 2018 

191 Think Tank XII Evaluation of the accessibility of Monterrey's Tourism... file 3893 Nov 06, 2013

Despite several declarations, policies and regulations that seek to protect their rights, people with disabilities still encounter several constrains that impede their full participation in society, and, in particular, their access to and en...

Author: Blanca A. Camargo, Isabel Sánchez, Fátima Guajardo & Alejandro García 

Year: 2012 

190 Think Tank XVIII Indigenous destination development: Nudging key player... file 3926 Jan 07, 2019

Key words: Key players, sustainable tourism impact, tourism planning

Author: Astrid Frischknecht, Celiane Camargo-Borges & Celeste Wilderom 

Year: 2018 

189 Think Tank IX Recreation Specialisation and Destination Image: A cas... file 3941 Oct 13, 2013

Papua New Guinea (PNG) should be to Australia what Costa Rica and Belize are to the USA – a proximate and successful tourist destination that attracts sustainable numbers of tourists drawn to the extraordinary diversity of endemic wildlife,...

Author: Kevin Lyons, Kevin Markwell & Patricia Johnson 

Year: 2009 

188 Think Tank XII Ex Post Investigations of Tourist Consumptions and Env... file 4102 Nov 06, 2013

Progress towards a more sustainable future of tourism is conditioned by simultaneous improvements of the production and consumption of leisure. Consequently, efforts are done by companies (hotels, airlines, tour operators, etc), governmental...

Author: Adriana Budeanu 

Year: 2012 

187 Think Tank XV Enhancing stakeholders’ participation for sustainable ... file 4247 Jul 27, 2015

Tourism is a fragile industry with multiple stakeholders. Globally, the desire of its stakeholders is to gain more benefits and eliminate negative impacts on resources that support the industry, particularly in protected areas (PAs) such as ...

Author: Richie Wandwi 

Year: 2015 

186 Think Tank XII It's how you get there: Developing a Transportation Mo... file 4273 Nov 06, 2013

This paper examines the impacts of alternative modes of transportation utilized for an international study course in Ecuador during two consecutive summers. The analysis includes the perceived value of the student participants in relation to...

Author: Kenneth Cohen & John Bowen 

Year: 2012 

185 Think Tank XII Tourist Cards - Experiences with Soft Mobility in Germ... file 4309 Nov 06, 2013

An increasing number of destinations face the negative sides of tourism transport. Especially, the motorized (individual) traffic can cause ecological problems due to a risen traffic volume, noise and air pollution or its negative effects on...

Author: Dorothea Dürkop & Sven Gross 

Year: 2012 

184 Think Tank VII Innovation in Tourism Education: Building the Capacity... file 4336 Oct 13, 2013

This paper will present the findings of a recent Summit on the Future of Tourism Education held in April 2007 in Austria. The summit's goal is to identify future societal, economic, environmental, political and technological trends from 201...

Author: Pauline Sheldon 

Year: 2007 

183 Think Tank XII Identifying Issues with Tourist Wayfinding: A Collabor... file 4508 Nov 06, 2013

This paper reports on a study that was conducted in conjunction with Destination NSW, the government tourism authority for the state of New South Wales in Australia. The purpose of the study was to examine tourist wayfinding behaviour in Syd...

Author: Tony Griffin & Deborah Edwards 

Year: 2012 

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