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Author : Christelle Cortese & Mondher Sahli
School/Work Place : Ecole Hoteliere de Lausanne, Switzerland & Victoria University of Wellington, New Zealand
Contact : christelle.Cortese@ehl.ch
Year : 2015

Firms are nowadays facing growing pressure from governments and environmental institutions to reduce their ecological footprint. While a growing number of empirical studies have examined the impact of green management policies on firms’ financial performances in the manufacturing industry, little has been discussed in the literature about service activities, such as the accommodation sector. The purpose of this research project is to fill this gap by examining the relationship between environmental practices and firm performance in the hotel sector in Dubai.  With its current status as the “gateway between the east and the west” thanks to its positioning as a regional hub for trade, travel and transport and its recent award to host the World Universal Exposition in 2020, the city of Dubai fits perfectly the purpose of this study. In 2013, the city hosted more than 2.2 million international tourists (Dubai Statistics Centre, 2013) for a total land area of approximately 3’885 km2. In order to comply with the increasing demand, many international hotel chains are now located in this city. Hotel groups, such as Accor, Hilton Worldwide, Hyatt Hotels & Resorts, InterContinental Hotels Group and Starwood Hotels & Resorts have many properties in this city. Furthermore, due to the rapid growth of the tourism industry in the UAE, domestic hotel groups are beginning to enter the market and gain recognition. The most known brands are Jumeirah Hotels & Resorts, Rotana Hotel Management Corporation and EMAAR Hospitality group.  


List of Articles
No. Subject Views Datesort
5 Think Tank IV Impediments to Sustainable Service Quality in Luxury H... file 15914 Oct 13, 2013

In order for tourism to be sustainable in the long term, there must be continued viability of tourism related entities (Tesone 2004), that is business operations must be sustainable. Hotels are major tourism entities and play an important ro...

Author: Rayka Presbury 

Year: 2004 

4 Think Tank IV After the Sydney Olympic Games: Sustainable Infrastruc... file 3230 Oct 13, 2013

Olympic Games epitomize the definition of a mega event, due to the size and scope that these events have in terms of participation, worldwide viewing and infrastructure development. However with the commercialization of these events over the...

Author: Sacha Reid 

Year: 2004 

3 Think Tank IV Sustainability and Mass Destinations: Challenges and P... file 4483 Oct 13, 2013

In year 2001, the Government of the Balearic Islands decided to establish a tourism tax, named "ecotax", as an important measure to achieve a more sustainable tourism model for the islands. This paper analyses the background of the ecotax, t...

Author: Antoni Serra Cantallops 

Year: 2004 

2 Think Tank IV Sustainability in a Mature Mass-Tourism Destination: T... file 4704 Oct 13, 2013

Most destinations are struggling to achieve sustainability for their economies, their environments, their cultures and their tourism industries. This laudatory, idealistic and complex process involves many sectors of the industry, the commun...

Author: Pauline Sheldon, John Knox & Kem Lowry 

Year: 2004 

1 Think Tank IV The Benefits of Visitor and Non-Visitor Research in th... file 4219 Oct 13, 2013

Our premise in this paper is that if sustainable tourism development and management is to meet the needs of both the present and the future then it is equally important to prioritise research on those who visit tourism destinations (and incl...

Author: Pat Sterry & Debra Leighton 

Year: 2004 

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