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RESOURCES: PAPERS & PRESENTATIONS

Author : Christelle Cortese & Mondher Sahli
School/Work Place : Ecole Hoteliere de Lausanne, Switzerland & Victoria University of Wellington, New Zealand
Contact : christelle.Cortese@ehl.ch
Year : 2015

Firms are nowadays facing growing pressure from governments and environmental institutions to reduce their ecological footprint. While a growing number of empirical studies have examined the impact of green management policies on firms’ financial performances in the manufacturing industry, little has been discussed in the literature about service activities, such as the accommodation sector. The purpose of this research project is to fill this gap by examining the relationship between environmental practices and firm performance in the hotel sector in Dubai.  With its current status as the “gateway between the east and the west” thanks to its positioning as a regional hub for trade, travel and transport and its recent award to host the World Universal Exposition in 2020, the city of Dubai fits perfectly the purpose of this study. In 2013, the city hosted more than 2.2 million international tourists (Dubai Statistics Centre, 2013) for a total land area of approximately 3’885 km2. In order to comply with the increasing demand, many international hotel chains are now located in this city. Hotel groups, such as Accor, Hilton Worldwide, Hyatt Hotels & Resorts, InterContinental Hotels Group and Starwood Hotels & Resorts have many properties in this city. Furthermore, due to the rapid growth of the tourism industry in the UAE, domestic hotel groups are beginning to enter the market and gain recognition. The most known brands are Jumeirah Hotels & Resorts, Rotana Hotel Management Corporation and EMAAR Hospitality group.  


List of Articles
No. Subject Views Datesort
5 Think Tank XVIII Advocating the utilisation of visitor book inscription... file 1093 Jan 07, 2019

Key words: Visitor books, visitor experience, visitor satisfaction, Mnemba Island, Zanzibar.

Author: Kevin Mearns 

Year: 2018 

4 Think Tank XVIII What to communicate about sustainability actions of Fi... file 15836 Jan 07, 2019

Key words: sustainability, responsibility, marketing, communication, Finland, villa holiday

Author: Katja Pasanen 

Year: 2018 

3 Think Tank XVIII Persuasive communication: an experiment on hotel guest... file 1869 Jan 07, 2019

Key words: personal values, smart water-saving technology, community-based social marketing, science communication, pro-environmental behaviour, field experiment.

Author: Pablo Pereira-Doel, Xavier Font & Candice Howarth 

Year: 2018 

2 Think Tank XVIII Deconstructing mass tourism with “upscale, all-year-ro... file 16935 Jan 07, 2019

Key words: local residents, seasonality, mass tourism, sustainability, tourism development

Author: Tina Šegota 

Year: 2018 

1 Think Tank XVIII Sustainable Experience: Innovative sustainable communi... file 3961 Jan 07, 2019

Key words: Customer Experience, Sustainable Marketing, CSR, Communication, Hospitality Management

Author: Annkathrin Weiss & Matthias Straub 

Year: 2018 

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