Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Toney K. Thomas
School/Work Place : Taylor's University, Malaysia
Contact : tonythomas@taylors.edu.my
Year : 2013

Destination performance evaluation has become an increasingly important task for effective destination management and sustainable destination development. However, it is a complex task due to the inclusion of diverse subsectors, business components and performance elements. Measuring tourist satisfaction considering different satisfaction components is an integral part of measuring destination performance in a consumer’s point of view. Hence, this study attempts to propose a new performance evaluation model for Tourist Satisfaction Index (TSI) for measuring destination performance. The model is tested in the state of Kerala in South India to measure the performance of tourist destination. Confirmatory factor analysis using Structural Equation Modeling is used to test the model. The results reveal that the proposed model fits in measuring tourist satisfaction and hence the model can be used as an Index Core Components (ICC) for destination performance evaluation for internal destination benchmarking.


List of Articles
No. Subject Viewssort Date
294 Think Tank VIII Community Actions to Engage Local Residents in Tourism... file 12347 Dec 19, 2013

This paper explores the residents’ knowledge of community actions to engage local members in tourism planning and development in the King Cobra Village of Thailand. The degree of participatory ability which is associated with the public atti...

Author: Kitsada Tungchawal 

Year: 2008 

293 Think Tank X The Importance of Networks for Innovation in Sustainab... file 12339 Oct 14, 2013

This paper highlights the importance of new and established networks that underpin the innovation processes in sustainable tourism. It will draw on published literature as well as case studies to describe the various types of networks that ...

Author: Jack Carlsen, Janne J. Liburd & Deborah Edwards 

Year: 2010 

292 Think Tank IX How to create superior value in sustainable tourism: ... file 12233 Oct 13, 2013

Extensive research and practical implementation concerning the value of natural resources has thus far been conducted when one considers for example wildlife-, eco- and cultural tourism, however many of these values originate from industry ...

Author: Philipp E. Boksberger & Jack Carlsen 

Year: 2009 

291 Think Tank V Tourism Education for Cambodia: A Case Study of its Fi... file 12180 Oct 13, 2013

This paper details the development, delivery and outcomes of a Masters course in Tourism Development that was delivered by the Royal University of Phnom Penh, with the assistance and support of the University of Technology Sydney (UTS) and t...

Author: Ravi Ravinder 

Year: 2005 

» Think Tank XIII Modeling the Index Components of Tourist Satisfaction ... file 12172 Nov 06, 2013

Destination performance evaluation has become an increasingly important task for effective destination management and sustainable destination development. However, it is a complex task due to the inclusion of diverse subsectors, business com...

Author: Toney K. Thomas 

Year: 2013 

289 OPA award Crisis Communications and Tourism Recovery Strategies ... file 12160 Oct 13, 2013

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

288 Think Tank XIV Development of a Certification System for Sustainable ... file 12159 Jun 27, 2014

Tourism destinations are complex entities that can be defined as geographical areas of different sizes that are being visited by tourists. Most definitions then differentiate between the perspectives of those living in and managing a destina...

Author: Wolfgang Strasdas 

Year: 2014 

287 Think Tank IX Malay Small Family Business Values file 12137 Dec 19, 2013

In Malaysia approximately 90% of the businesses are categorized as small and medium enterprises (SMEs). The majority of these small businesses are family owned and make a significant contribution to Malaysian Gross Domestic Product. The prev...

Author: Askiah Jamaluddin & Jack Carlsen 

Year: 2009 

286 Think Tank V Tourism in Small Communities: Risks and Benefits file 12117 Oct 13, 2013

This paper presents the findings from a Sustainable Tourism Co-operative Research Centre study into the risks associated with the social impacts of tourism on a small community in the Australian state of Tasmania. This state is known for its...

Author: Leo Jago, Margaret Deery & Liz Fredline 

Year: 2005 

285 Think Tank XV Why Africans do not visit their national parks: A case... file 12072 Jul 27, 2015

Present-day Western approaches relating to nature and natural resources management assume that humans are independent from the natural world (Pierotti & Wildcat, 2000). Protected areas such as Yellowstone National Park were created with ...

Author: Lesego S. Stone & Gyan P. Nyaupane 

Year: 2015 

284 Think Tank XVIII Persuasive communication: an experiment on hotel guest... file 12067 Jan 07, 2019

Key words: personal values, smart water-saving technology, community-based social marketing, science communication, pro-environmental behaviour, field experiment.

Author: Pablo Pereira-Doel, Xavier Font & Candice Howarth 

Year: 2018 

283 Think Tank XII Furthering the Understanding of the Slow Travel Phenom... file 11969 Nov 06, 2013

Slow travel is a relatively new concept. Originally this was a grass root movement, which now is becoming an interest area for scholars. The first organised networks and forums started to emerge approximately a decade ago. A slow travel webs...

Author: Tina Roenhovde Tiller 

Year: 2012 

282 Think Tank XII Are We Moving Towards Education for Sustainability? A ... file 11953 Nov 06, 2013

It is nearing the end of the United Nations Decade of Education for Sustainable Development (2005-2014) (United Nations, 2011), an awareness raising campaign which “seeks to mobilize the educational resources of the world to help create a mo...

Author: Erica Wilson, Tania von der Heidt, Geoffrey Lamberton & Dayle Morrison 

Year: 2012 

281 Think Tank VIII Shared Playgrounds: Contrasting Visitor Perspectives o... file 11841 Oct 13, 2013

Tourism is forming an increasingly significant component of the social and economic fabric of many major cities around the world. The quality of life for the residents of a city can be both degraded and enhanced by tourism and its associated...

Author: Tony Griffin, Deborah Edwards, Katie Schlenker & Bruce Hayllar 

Year: 2008 

280 Think Tank XI Visualising Sustainability: Reflections on Applied Stu... file 11831 Oct 14, 2013

As Sontag (1979) stated, we live in an image-based world within which we are continuously bombarded with visuals in countless formats and guises. However, despite such image saturation, academic engagement whether through teaching or resear...

Author: Caroline Scarles 

Year: 2011 

279 Think Tank XII Social and Economic Mobility: Expatriate Practises in ... file 11782 Nov 06, 2013

Bali has long been a tourist destination for Australian tourists and the Australian tourist market is an important one for Bali tourism. In the last two decades, increasingly Australian tourists have and are shifting their mobility practices...

Author: Gayle Jennings 

Year: 2012 

278 Think Tank IV Aboriginal Cultural Tourism and Sustainability: Socioc... file 11729 Oct 09, 2013

This paper describes a qualitative study, which investigated local residents' perceptions of the sociocultural impacts of tourism on the Manyallaluk community, an Australian Aboriginal community located near Katherine in the Northern Territo...

277 Think Tank X Implementation of the DIT-ACHIEV Model for Sustainable... file 11700 Oct 14, 2013

The DIT-ACHIEV Model is a model of sustainable tourism indicators developed in a previous research project undertaken by the School of Hospitality Management and Tourism, Dublin Institute of Technology. The indicators represent six fields o...

Author: Maeve Morrissey, Kevin Griffin & Sheila Flanagan 

Year: 2010 

276 Think Tank VIII Destination Competitiveness and Policy Making for Pove... file 11640 Oct 13, 2013

This paper has five aims. First, to discuss the Travel and Tourism Competitiveness Index (TTCI) and the method of its construction. If the TTCI is to have policy significance it is essential that its components be identified and analysed as ...

Author: Larry Dwyer 

Year: 2008 

275 Think Tank X New Media for Climate Change Communication and Collabo... file 11613 Oct 13, 2013

The Climate Change Collaboratory1 aims to strengthen the relations between Austrian scientists, policy makers, educators, environmental NGOs, news media and corporations - stakeholders who recognize the need for adaptation and mitigation, b...

Author: Arno Scharl 

Year: 2010 

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