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RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Dianne Dredge, Emma-Jane Ford & Michelle Whitford
School/Work Place : Southern Cross University, Australia
Contact : dianne.dredge@scu.edu.au
Year : 2010
OPA : 2010 Outstanding Paper Award Winner

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across local government divides. The MLTMC is specifically designed to explore and build awareness of local government’s role in tourism management in the Australian context and to address a number of challenges being faced by Australian local governments including the need for a ‘joined-up’, networked model of management and service delivery for tourism. These challenges are not unique to Australia, and are common in many other parts of the world. The MLTMC demonstrates an innovative approach to information sharing and solution building in a complex organisational setting. The findings suggest there is potential to develop issue-based networks to address a range of sustainable tourism challenges faced by local government. However, collaboration is an essential forerunner to this issue-based network approach.

The MLTMC was designed as an information dissemination, extension and strategy building program to assist senior local government officers and elected representatives to better understand the role of local government in tourism management. To date, discussions of sustainable tourism education and training have tended to focus on higher education while the professional development of those working in, and more importantly around the outside of tourism in allied policy areas, has received only limited attention. The MLTMC addresses this gap. Participants of the MLTMC included general managers, councilors, strategic planners, transport engineers, parks and recreation planners, community and indigenous liaison officers. The tourism officers, who facilitated the development and implementation of the MLTMC, opted to be silent observers in the process. The significance of this paper then is to highlight the potential role of the MLTMC to address the challenges of developing a more comprehensive and collaborative response to local tourism management challenges. In doing so, the contribution of the paper is twofold: (1) the paper draws together disparate and fragmented information to identify the imperatives associated with local and regional tourism management and the need for a ‘joined up’ approach, and (2) it outlines a potential solution to bridge internal ‘silo-ification’ of councils and fragmentation that characterizes the multi-sectoral tourism policy space of local government. Further, the paper provides an avenue for provocative debate about the future of Australia’s local and regional approaches to tourism arguing for an alternative ‘joined-up’, issue-based network approach to local tourism planning and management.


List of Articles
No. Subject Viewssort Date
354 OPA award A Multidisciplinary Approach to the Study of Sustainab... file 12640 Jun 26, 2014

Emerging tourist destinations can challenge ecological, economic, social, and quality of life barriers. These issues draw attention towards the consequences of increasing complexity that are often found as a tourist marketing system grows an...

Author: Sarah Duffy & Larry Dwyer 

Year: 2014 

OPA: 2014 Outstanding Paper Award Winner 

353 Think Tank XVII Innovation riving structural power changes in peripher... file 12554 Aug 17, 2017

Traditionally, tourism development in small island destinations has been explained through the lens of the Dependency Theory (Bianchi, 2002; Britton, 1982; Brown & Hall, 2000; Buhalis, 1999; Butler, 1993; Hall, 1994; Harrison, 2001; Weav...

Author: Chaya Hurnath 

Year: 2017 

352 Think Tank VII Barriers to Innovation in Hospitality Provision: Towar... file 12488 Oct 13, 2013

Recent challenges within the hospitality industry highlight a critical need for research and innovation to inform management practice. Surprisingly, however, a comprehensive review of literature has found that innovation research within the...

Author: Conrad Lashley & Barry O'Mahony 

Year: 2007 

351 Think Tank X The Impact of Climate Change on Alpine Leisure Tourism... file 12471 Oct 13, 2013

This paper presents an interacting multi-agent model as a new method of examining the impact of climate change on Alpine leisure tourism and ski areas in a complex interacting model network. Since tourism varies at a small scale concerning ...

Author: Alexander Dingeldey & Anja Soboll 

Year: 2010 

350 Think Tank VII Practical Interpretations of a Dynamic Model of Sustai... file 12424 Oct 13, 2013

"Operational definitions of tourism sustainability require details regarding what is to be sustained, for whom it is to be sustained, and the level at which it is to be sustained." This is the introductory sentence to "A Dynamic Model of Sus...

Author: Timothy Tyrrell & Robert Johnston 

Year: 2007 

349 Think Tank VIII A Conceptual Ex Ante Framework for the Strategic Study... file 12304 Oct 13, 2013

The area of sport event tourism has been growing over the last years, which led to an increasing amount of research that has analysed both the economic and social impacts of sport events. Whereas a substantial amount of ex post assessment fr...

Author: Nico Schulenkorf 

Year: 2008 

OPA: 2008 Runner Up 

348 Think Tank XII Blurred Boundaries: The Implications of New Tourism Mo... file 12283 Nov 06, 2013

“Tourism is traditionally treated as an escape from everyday life and tourism theory is concerned with extraordinary places. Tourism and everyday life are conceptualized as belonging to different ontological worlds.” (Larsen, 2008, p. 27). A...

Author: Laurie Murphy, Gianna Moscardo, Nancy McGehee & Elena Konovalov 

Year: 2012 

347 Think Tank VIII Employment of the Disabled Workforce in the Hospitalit... file 11986 Oct 13, 2013

Employment is one of the important requirements for the integration of disabled people to daily life. The tourism industry is one of Turkey’s important industries with a great potential for growth. However this growth must be a planned and ...

Author: Sabah Balta & Murat Bengisu 

Year: 2008 

346 Think Tank X How Fragile is Tourism Development in West Africa? The... file 11971 Oct 13, 2013

This case study complements recent research on FDI in tourism in African countries conducted by the United National Conference on Trade and Development (UNCTAD). These projects aim to better understand the pro-development effects of tourism...

Author: Lee Davidson & Mondher Sahli 

Year: 2010 

345 Think Tank XVII Residents’ perceptions of sustainable tourism in Mauri... file 11959 Aug 17, 2017

This paper examines residents' perception on sustainable tourism in Mauritius. 500 surveys were elaborated and circulated to the respondents. This research examines the connections between the demographic variables gender, age, instruction l...

Author: Bhavish Jugurnath & Roucheet Bissessur & Youvish Ramjattan & Devendra Bissessur 

Year: 2017 

344 Think Tank XI CRS 2.0: Management Perspectives of Sustainable Hospit... file 11921 Oct 14, 2013

In recent years, hotel companies have recognized the importance of engaging in responsible business practices as they relate to stakeholders including employees, guests, and the communities in which their properties are located. Accordingly...

Author: Stuart E. Levy & Sun-Young Park 

Year: 2011 

343 Think Tank V Political Instability and its Effects on Tourism file 11855 Oct 13, 2013

Tourism today is second only to oil as the world’s leading export commodity, accounting for global earnings of more than $300 billion, or nearly 25 per cent of total world GNP (Poirier 2000, p30, cited in Dieke, 2000). Over the last two deca...

Author: Sarah JR Ryu 

Year: 2005 

342 OPA award Cultural values in sustainable tourism: Conflicts betw... file 11638 Oct 13, 2013

This paper evaluates cultural conflicts between indigenous groups, recreation users and management agencies over the appropriate amenity use of protected areas in the USA, Australia and New Zealand. It assesses both social values conflicts ...

Author: Heather Zeppel 

Year: 2009 

OPA: 2009 Outstanding Paper Award Winner 

341 Think Tank VI Corporate Social Responsibility or Government Interven... file 11617 Oct 13, 2013

Implicit in notions of sustainable development is an holistic triple bottom line approach that seeks to preserve essential ecological processes, protect human heritage and biodiversity and foster inter and intra-generational equity whilst r...

Author: David Wood & Jack Carlsen 

Year: 2006 

340 Think Tank XIV Can "Slow Travel" Contribute to Sustainable Tourism? file 11584 Jun 27, 2014

Slow travel as a research field has increased in popularity in the last decade. The concept started to gain attention through online communities, and tourism researchers have become interested in the possible benefits that slow travel may ha...

Author: Tina Roenhovde Tiller 

Year: 2014 

339 Think Tank VIII Environmental Education and Ecotourism: A Case Study o... file 11462 Oct 13, 2013

In this paper we take the standpoint that environmental education and ecotourism are highly related and depend on each other, and that ecotourism cannot be achieved without proper environmental education. Furthermore, in order to achieve qu...

Author: Mojca Arsenijevic & Marko Bohanec 

Year: 2008 

338 Think Tank XV Deconstruction of Man-nature Dialogue Nexus: A Critica... file 11317 Jul 27, 2015

The relationship between man and nature dates back to the millennia. The intimacy of man-nature interaction increased with decreasing healthy nature, as man’s insatiable desire to know and control nature as a commodity becomes more dynamical...

Author: Michael Kweku Commeh 

Year: 2015 

337 Think Tank VI Stakeholder involvement, culture and accountability in... file 11290 Oct 13, 2013

Following its historical rise and fall, America’s first industrialized polluted landscape garnered federal and local support to remedy its near destruction. Today, the Blackstone Valley is a pragmatic example of translating theory into pract...

Author: Robert Billington, Veronica Cadoppi & Natalie Carter 

Year: 2006 

OPA: 2006 Outstanding Paper Award Winner 

336 Think Tank VI Hilton Environmental Reporting as a Tool of Corporate ... file 11256 Oct 13, 2013

This paper reports on the history, criteria and procedures within Hilton Environmental Reporting, a computerized reporting tool created by Addsystems for Hilton International. The development and implementation process of the upgraded versi...

Author: Paulina Bohdanowicz 

Year: 2006 

335 Think Tank VI The Good, the Bad and the Ugly: CSR, Film and Tourism.... file 11207 Oct 13, 2013

This paper reports on an element of an ongoing research project undertaken since 1999 in relation to the effects of film-induced tourism on a small community based in North Yorkshire, England, namely Goathland.  Goathland is better known to ...

Author: Sue Beeton 

Year: 2006 

OPA: 2006 Runner Up 

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