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RESOURCES: PAPERS & PRESENTATIONS

List of Articles
No. Subject Viewssort Date
94 Think Tank XVII Travelers Satisfaction with Dimensions of Tourist Tert... file 1414 Aug 17, 2017

Loyalty of customers is recognized as a key ingredient for the success of organisations. A 5% increase in customer retention has been linked to 85% increase in profits (Reichfield and Sasser, 1990). As noted by Assael (1984), long term organ...

Author: Boopendra Seetanah & Viraiyan Teeroovengadum & Kesseven Padachi 

Year: 2017 

93 Think Tank XVII Transit Tours for Airport Passengers – Issues and Chal... file 1397 Aug 17, 2017

Since the advent of liberalisation of the aviation industry in the late 1970s, many countries have adopted the liberal policy in air transport and entered bilateral air service agreements, often referred to as “open skies agreements” (OSAs),...

Author: Priscilla Chau Min Poon 

Year: 2017 

92 Think Tank XV The social enterprise as a vehicle to poverty alleviat... file 1380 Jul 27, 2015

Over the last decades, social enterprises have increasingly gained importance in the travel and tourism industry and they are revolutionizing the way business is done. Instead of maximizing profits for external shareholders, a social enterpr...

Author: Sebastian Ferrari & Dagmar Lund-Durlacher 

Year: 2015 

91 Think Tank V Response Strategies to Climate Change Impacts file 1373 Oct 13, 2013

This study addresses the threat of climate change impacts on the sustainability of the economic benefits for, and environmental assets of, tourism destinations. It discusses the challenges for both the demand and supply side of tourism to fo...

Author: Nancy Scanlon 

Year: 2005 

90 Think Tank XV A modified value chainanalysisoftourism development in... file 1367 Jul 27, 2015

Tourism development in a relatively unknown country is faced with various challenges. The difficulty is not only choosing an appropriate tourism development strategy but also managing it in a complex sociocultural, economic and political env...

Author: Sonja Frommenwiler & Péter Varga 

Year: 2015 

OPA: Runner Up Outstanding Paper Award 

89 Think Tank XV Perceptions of local communities participation in rura... file 1345 Jul 27, 2015

In order to maximize the benefits and minimize the costs, rural communities should be able to participate actively in all aspects of tourism, including planning and management. The main purpose of this study is to evaluate the local communit...

Author: Limpho Lekaota & Jarkko Saarined 

Year: 2015 

88 Think Tank XVII Collaborative knowledge production development and act... file 1339 Aug 17, 2017

Increasingly, literature has depicted food tourism as a powerful contributor to the ‘triple bottom line’ of economic, social, and environmental sustainability in rural communities (e.g. Sidali et al., 2015; Sims, 2009; Everret & Aitchson...

Author: Yukari Higuchi & Yasuhiro Yamanaka 

Year: 2017 

87 Think Tank XVI Crowdsourcing – New Ways of an efficient Corporate Soc... file 1239 Jul 02, 2016

Corporate Social Responsibility (CSR) and Corporate Sustainability (CS) play a more and more crucial role in the development of hotel business. A study of the French hotel company Accor shows, that sustainability is a determining factor of ...

Author: Matthias Straub 

Year: 2016 

86 Think Tank XVI The Concept of Corporate Social Responsibility: An ove... file 1231 Jul 02, 2016

In the tourism industry, whilst some companies have taken active steps towards Corporate Social Responsibility (CSR), others are yet to adopt a responsible approaching to business. According to Betz (2010), CSR is a relatively new concept i...

Author: Susanne Reimann & Sandro Carnicelli 

Year: 2016 

85 Think Tank XV Environmental Practices and Hotels’ Performance: an em... file 1175 Jul 27, 2015

Firms are nowadays facing growing pressure from governments and environmental institutions to reduce their ecological footprint. While a growing number of empirical studies have examined the impact of green management policies on firms’ fina...

Author: Christelle Cortese & Mondher Sahli 

Year: 2015 

84 OPA award Can Direct Communication at the Point of Consumption R... file 1166 Jan 07, 2019

Key words: food waste, food signage, sustainability, experiment

Author: Hannes Antonschmidt & Dagmar Lund-Durlacher 

Year: 2018 

83 Think Tank XVI Towards Sustainable Tourism: Whatfactors most influenc... file 1154 Jul 02, 2016

Tourism is a major activity for some Mediterranean economies. While the growth of tourism over the last few decades has had many positive effects, it has also harmed the environment when this growth has not been planned in a sustainable way...

Author: Arayeh Afsordegan, Mar Vila, NúriaAgell, Mónica Sánchez 

Year: 2016 

82 Think Tank XVI Navigating Evolving Global Trends in Financial Crime: ... file 1152 Jul 02, 2016

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Author: Verity Anne Greenwood 

Year: 2016 

81 Think Tank XVIII Indigenous destination development: Nudging key player... file 1139 Jan 07, 2019

Key words: Key players, sustainable tourism impact, tourism planning

Author: Astrid Frischknecht, Celiane Camargo-Borges & Celeste Wilderom 

Year: 2018 

80 Think Tank XVIII What to communicate about sustainability actions of Fi... file 1137 Jan 07, 2019

Key words: sustainability, responsibility, marketing, communication, Finland, villa holiday

Author: Katja Pasanen 

Year: 2018 

79 Think Tank XVI Values, Sustainability and Destination Choice Decision... file 1071 Jul 02, 2016

The sustainability concept has become popular after it was first used in almost three decades ago in what is now a renowned report, Our Common Future by Brundtland’s World Commission on Environment and Development (WCED 1987). Although much...

Author: Ercan Sirakaya-Turk, Seyhmuz Baloglu & Haywantee Rumi Ramkissoon 

Year: 2016 

78 Think Tank XVI The influence of environmental attitudes and concerns ... file 1058 Jul 02, 2016

This study investigates environmental attitudes and concerns of Germans tourists towards climate change. Furthermore it analyses if there are attempts to neutralise air travel emissions by means of voluntary carbon-offsetting. Past research...

Author: Isabell Wulfsberg, Dirk Reiser, Volker Rundshagen & Nicolai Scherle 

Year: 2016 

77 Think Tank XVIII Persuasive communication: an experiment on hotel guest... file 990 Jan 07, 2019

Key words: personal values, smart water-saving technology, community-based social marketing, science communication, pro-environmental behaviour, field experiment.

Author: Pablo Pereira-Doel, Xavier Font & Candice Howarth 

Year: 2018 

76 Think Tank XVI Tourists’ attitude towards and willingness to pay for ... file 985 Jul 02, 2016

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Author: Isabel Lissner & Marius Mayer 

Year: 2016 

75 Think Tank XVI The impact of CSR activities of family businesses on c... file 984 Jul 02, 2016

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Author: Zehrer Anita 

Year: 2016 

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