Author : Yoram Krozer & Else Redzepovic
School/Work Place : University Twente, Netherlands
Contact :,
Year : 2005

How to manage risks that endanger development of tourism but that are caused by tourism itself? An industry-based model is presented as an analytic tool and adapted to the situation in tourism. It is argued that development of tourism lacks incentives for sustainability management. The agenda for sustainability management is discussed based on the situation on the island Ameland in the Netherlands, which is among the most intensively used tourist areas in Europe. The stakeholders on the island, although generally satisfied with local cultural and natural qualities, address various sustainability issues. The issues cover information, accommodation, mobility and land use. The cases of water management in a hotel and destination management by the tourist information agency are addressed. Water consumption in the hotel is high by international standards. Lower consumption of water saves resources and money. Much progress is needed and it is possible in cost-effective way. The destination management aims at guiding people to and into tourist resorts. Tourists support the idea of better guidance, particularly foreigners, whereas tourist agencies assume sufficient amount and quality of information. The implementation is hindered by various market imperfections. A sustainability management is urgently needed to fulfil two tasks: creating awareness about issues and possible solutions and assisting policy makers with directing sustainable tourism development and companies with implementation of cost-effective solutions.

List of Articles
No. Subject Viewssort Date
234 Think Tank XIV The Emergence of Cross-border Governance Structures: t... file 4589 Jun 26, 2014

It is well recognized that the local borders of a tourism destination are not easy to delineate as they are constantly changing through complex practices and discourses due to historical, political, and economic factors. In fact, recent stud...

Author: Dani Blasco, Jaume Guia & Lluís Prats 

Year: 2014 

233 Think Tank V Framing Tourist Risk in UK Press Accounts of Hurricane... file 4565 Oct 13, 2013

This paper examines the coverage of Hurricane Ivan in the Caribbean published in selected leading UK newspapers in September 2004. Quantitative textual analysis have been utilised in this study to determine the main sources of information on...

Author: Marcella Daye 

Year: 2005 

232 Think Tank XII Sustainable Mobilities Beyond the Report: Covert Susta... file 4497 Nov 06, 2013

The concept of sustainable development has become a mainstream idea in the governance and management of travel and tourism. Over the past two decades it has attracted considerable attention and debate. While the principles of sustainable dev...

Author: Tim Coles, Emily Fenclova & Claire Dinan 

Year: 2012 

231 Think Tank XIV Heritage Trails through Dolenjska and Bela krajina in ... file 4478 Jun 26, 2014

One of the beneficial methodologies for growing and developing a level of tourism which is sustainable and enhances the totality of local and regional environments is a multi-stakeholder approach to tourism development. In this paper, we pre...

Author: Marko Koscak 

Year: 2014 

230 Think Tank VII Web 2.0, Tourist Activated Networks and Sustainability... file 4467 Oct 13, 2013

With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and T...

Author: Daniel Fesenmaier 

Year: 2007 

229 Think Tank VIII Linking Tourist Satisfaction to Happiness and Quality ... file 4457 Oct 13, 2013

Dominant tourist satisfaction measures, typically tied to service quality, have recently received much criticism by senior tourism academics (Ryan, 1995; Kozak, 2001; Pearce, 2005). These prominent tourism scholars commonly refer to very sim...

Author: Sebastian Filep 

Year: 2008 

228 Think Tank VIII Integrating Sustainability into Tourism Education and ... file 4446 Oct 13, 2013

The focus of this paper is to provide an overview of the current sustainability content in Irish tourism programmes and the identification of key trends in this regard. It is based on extensive research of secondary and tertiary education s...

Author: Jane Stacey, Sheila Flanagan, Kevin Griffin & Anna Tottle 

Year: 2008 

227 OPA award A Framework for Work-Life Balance Practices in the Tou... file 4441 Oct 13, 2013

This paper addresses the key issues surrounding the debate over work-life balance. It provides an overview of current thinking in the general work environment, with specific focus on the issue within the tourism industry. This paper present...

Author: Margaret Deery & Leo Jago 

Year: 2008 

OPA: 2008 Outstanding Paper Award Winner 

226 Think Tank XII Civic Tourism, Environmental Art and Tourism Mobility:... file 4424 Nov 06, 2013

For several decades the artists Christo and Jeanne-Claude have created and installed art all over the world. Their art projects are large scale, temporary, and outdoor-environment inspired, and usually involve woven fabric that is suspended ...

Author: Diane Gaede & James Gould 

Year: 2012 

225 Think Tank IV Sustainability in a Mature Mass-Tourism Destination: T... file 4416 Oct 13, 2013

Most destinations are struggling to achieve sustainability for their economies, their environments, their cultures and their tourism industries. This laudatory, idealistic and complex process involves many sectors of the industry, the commun...

Author: Pauline Sheldon, John Knox & Kem Lowry 

Year: 2004 

224 Think Tank VII Rural Adventure Tourism and Social Entrepreneurship file 4414 Oct 13, 2013

The intent of this research is to provide a comparative analysis of several innovative social entrepreneurial businesses operating within the realm of rural adventure tourism. This qualitative, case-based research explores six companies, wh...

Author: Christina Heyniger & Kristin Lamoureaux 

Year: 2007 

223 Think Tank VI Authenticity in Cultural Heritage Tourism as a means t... file 4314 Oct 13, 2013

This work aims through a clarification of philosophical assumptions to define authenticity in a dialogical perspective on the premise that there is a linkage between authenticity and sustainability. This paper will to discuss the development...

Author: Bente Bramming 

Year: 2006 

222 Think Tank VII Envisioning Sustainable Tourism Futures: An Evaluation... file 4299 Oct 13, 2013

Methods for researching the future have grown both in variety and rigour, offering new opportunities for understanding sustainable tourism. This paper discusses the value of futures research as a tool for envisioning and planning sustainable...

Author: Pierre Benckendorff 

Year: 2007 

OPA: 2007 Outstanding Paper Award Winner 

221 Think Tank XIII Resident Perceptions of the Impacts of Tourism in Majo... file 4298 Nov 06, 2013

Despite the importance of cities and tourism flows to cities, the literature which explores the effect of tourism on host communities tends to focus on non-urban locations. As different types of tourists place different demands upon the reso...

Author: Tony Griffin & Deborah Edwards 

Year: 2013 

220 Think Tank XIV Tourism Concessions in National Parks: Neo-liberal Too... file 4294 Jun 26, 2014

For the tourism sector the government aims to “Grow the number of new business opportunities on public conservation land in order to deliver increased economic prosperity and conservation gain” (New Zealand Government, 2012: 23). In relation...

Author: Valentina Dinica 

Year: 2014 

219 Think Tank IV Possibilities for Sustainable Tourism Management in Ac... file 4290 Oct 13, 2013

Sustainability is an inevitable concept in tourism which heavily depends on natural resources and environment with its products and services. Here prevention and controlling water, air and noise pollution, habitat degradation is more importa...

Author: Meryem Atik, Türker Altan & A. Akin Aksu 

Year: 2004 

218 Think Tank XIII Local Residents' Involvement in Rural Tourism: The Cas... file 4276 Nov 06, 2013

Community involvement is regarded as a significant factor for the development of rural tourism. In Malaysia, cooperatives are used as a catalyst to achieve community development through community involvement. This paper focuses on the involv...

Author: Uma Thevi Munikrishnan, Sushila Devi Rajaratnam, Paolo Mura & Vikneswaran Nair 

Year: 2013 

217 Think Tank VII Getting Fit to Innovate: TUI's InnOlympics file 4268 Oct 13, 2013

Tether (2003) describes innovation within service industries as having a Cinderella status - marginal and neglected. The traditional approach to thinking about innovation has been to concentrate on manufacturing and within that, the role of...

Author: Graham Miller & Caroline Scarles 

Year: 2007 

216 Think Tank XIV Exploring the Relationship between General Environment... file 4220 Jun 26, 2014

These challenges raise the questions of how to determine who is environmentally friendly, i.e. who is potentially part of this group acknowledging the range and diversity in environmental behaviours and their uptake. An alternative approach ...

Author: Anja Hergesell 

Year: 2014 

215 Think Tank IX The West in the East: Conflict in the Values of Volunt... file 4148 Oct 13, 2013

Consequently, the aim of this research was to explore the complexity of trying to work within a framework of sustainability, with a given number of stakeholders (in this case, a UK organisation, its customers (volunteers, primarily British) ...

Author: Angela M. Benson 

Year: 2009