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RESOURCES: PAPERS & PRESENTATIONS

Author : Dagmar Lund-Durlacher & Carolin Brewi
School/Work Place : MODUL University Vienna, Austria
Contact : dagmar.lund-durlacher@modul.ac.at
Year : 2014

Corporate Social Responsibility (CSR) has gained increasing importance in the tourism industry over the past two decades, making it a central aspect of many business strategies. Many international hotel corporations have integrated CSR policies and today, many hotel chains publish not only comprehensive annual CSR reports but also disclose their CSR practices on their corporate websites, press releases and advertising campaigns (de Grosbois 2012). One major question refers to how international hotel corporations manage their CSR policies and strategies and govern the implementation of these in their numerous properties which are located all over the world. Previous research has revealed that chain-wide CSR strategies and what parts of it are actually applied at the hotels vary considerably (Font et al., 2012). This research aims at providing further insight into the management and implementation process of corporate strategies in individual hotels and critically assesses the causes for the “disclosure-performance gap” identified by Font et al. (2012) and de Grosbois (2012). Moreover, a focus was put on the management processes governing the implementation and controlling of chain-wide strategies at the properties, to provide insight into the implementation and monitoring processes of international hotel chains.


List of Articles
No. Subject Viewssort Date
414 Think Tank VI Ecotourism and Environmental Education: Opportunities ... file 74190 Oct 13, 2013

Ecotourism, which typically involves nature-based tourism, plays an increasing role in today's environmental management. As environmental conservation has, in many cases, suffered from a limited budget, funding ecotourism is perceived as a w...

Author: Aphirom Promchanya 

Year: 2006 

413 Think Tank XIV Tropical Communities as Resources for Tourism or Touri... file 47611 Jun 26, 2014

The purpose of this paper is to review the barriers to sustainable tourism development faced by rural and developing regions and to explore the notion of tourism and its potential contribution to community well-being, with a focus on Flora’s...

Author: Laurie Murphy, Gianna Moscardo & Anna Blackman 

Year: 2014 

412 Think Tank VI Ethical Issues in Collaboration in the Aviation Industry file 36145 Oct 13, 2013

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the ...

Author: Ravi Ravinder 

Year: 2006 

411 Think Tank XII Integrated Planning of Sustainable Tourism and Mobilit... file 33980 Nov 06, 2013

Emerging tourist market trends are pushing destinations to consider mobility an essential strategic component of sustainable tourism planning. Destination Management needs to use tourism mobility analysis systematically if it wants to seize ...

Author: Anna Scuttari, Maria Della Lucia & Umberto Martini 

Year: 2012 

OPA: 2012 Runner Up 

» Think Tank XIV Implementation and Governance of Hotel Chain's CSR pol... file 32967 Jun 26, 2014

Corporate Social Responsibility (CSR) has gained increasing importance in the tourism industry over the past two decades, making it a central aspect of many business strategies. Many international hotel corporations have integrated CSR polic...

Author: Dagmar Lund-Durlacher & Carolin Brewi 

Year: 2014 

409 Think Tank XII Barriers and Benefits to Professional Development: Per... file 28609 Nov 06, 2013

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a touri...

Author: Kevin Lyons, Joanne Hanley & Tamara Young 

Year: 2012 

408 Think Tank XII The Climate Footprint of Nature-based Tourism - The ca... file 19544 Nov 06, 2013

Nature-based tourism is a form of travel that is often believed to lend itself more to sustainable development than other tourism segments. In fact, the concept of ecotourism – defined as nature tourism that is sustainable – was developed in...

Author: Wolfgang Strasdas 

Year: 2012 

407 Think Tank XIV Tourism Development as Greek Tragedy: Implications for... file 19479 Jun 26, 2014

Although tourism has been used as a development strategy in many parts of the world for several decades, there is little evidence that it is an effective tool for improving the wellbeing of destination communities. It is not uncommon to find...

Author: Gianna Moscardo, Anna Blackman & Laurie Murphy 

Year: 2014 

406 Think Tank XVII Overtourism. An analysis of contextual factors contrib... file 17353 Aug 17, 2017

Tourism is a rapidly growing industry and has far-reaching economic, social and environmental impact. The rapid growth of tourism is a challenge for many destinations. But growth in tourist numbers is not the only reason for the many problem...

Author: Fabian Weber 

Year: 2017 

405 Think Tank VII Tourist Perceptions of Environmentally Friendly Innova... file 17018 Oct 13, 2013

As the environmental movement got underway and environmental awareness came into focus in the late 20th century, the tourism industry began incorporating 'environmentally friendly' efforts into their business practices. Requests for towel r...

Author: Kathleen L. Andereck 

Year: 2007 

404 Think Tank XIII Conceptualising a Framework to Analyse the Factors Inf... file 15627 Nov 06, 2013

As the tourism industry continues to grow globally, sustainable tourism development has drawn interests among researchers, practitioners, governments and stakeholders. There are several studies on the local residents’ support for tourism, lo...

Author: Samuel Folorunso Adeyinka-Ojo, Catheryn Khoo-Lattimore & Vikneswaran Nair 

Year: 2013 

403 Think Tank XII Enhancing Stakeholders' Participation in Community-Bas... file 15483 Nov 06, 2013

Although the iconic floating markets in Thailand have been promoted both domestically and internationally, without a well-planned tourism initiative, virtually all of them have lost their authenticity. To preserve the culture of the Don-Mano...

Author: Nopparat Suthitakon, Sombat Karnjanakit & Suchart Taweepornpathomgul 

Year: 2012 

402 Think Tank XI Broad Street Regeneration Initiative: Practical Sustai... file 15438 Dec 19, 2013

Professors of tourism management teach principles of sustainable tourism to students in the classroom. Practitioners teach by implementing sustainable tourism principles in community. The Blackstone Valley Tourism Council (Tourism Council) i...

Author: Robert Billington, Natalie Carter, Caitlin Amos & Myles Ellison 

Year: 2011 

401 Think Tank X Sustainable Tourism Pedagogy and Student Community Col... file 15411 Oct 13, 2013

There have been increasing calls to move away from the traditional disciplinary structures and research, teaching and learning approaches that have tended to ‘tunnel’ student learning and reinforce particular worldviews towards new forms of ...

Author: Tazim Jamal, Justin Taillon & Dianne Dredge 

Year: 2010 

400 Think Tank IV Impediments to Sustainable Service Quality in Luxury H... file 15264 Oct 13, 2013

In order for tourism to be sustainable in the long term, there must be continued viability of tourism related entities (Tesone 2004), that is business operations must be sustainable. Hotels are major tourism entities and play an important ro...

Author: Rayka Presbury 

Year: 2004 

399 Think Tank XIII Tourism investment and sustainable development: A comp... file 13982 Nov 06, 2013

Despite the growing importance of foreign direct investment (FDI) for tourism in developing countries and its perceived importance for stimulating sustainable development, few empirical studies have examined its impact. This paper explored t...

Author: Lee Davidson & Mondher Sahli 

Year: 2013 

398 Think Tank V Discussion on Extended Validity of an Alternative Fram... file 13943 Oct 13, 2013

The risk management of tourism as an industry involves quantification of unprecedented, unlikely but possible negative exogenous event to the region. The objective of this paper is to discuss further on an alternative quantitative method to ...

Author: Tadayuki Hara 

Year: 2005 

397 Think Tank XI Sustainable Tourism Course Structure and Associated St... file 13680 Oct 14, 2013

The author has developed and delivered Sustainable Tourism (S.T.) related courses at Institutions of Higher Education in Paris, London, Helsinki, and Parnu, Estonia over the last 10 years. The focus of the presentation would be the S.T. con...

Author: James Holleran 

Year: 2011 

396 Think Tank XIII Using Tourism to Build Social Capital in Communities: ... file 12774 Nov 06, 2013

Despite considerable discussion about how tourism could or should contribute to sustainable destination development, there is little evidence that the practice of tourism planning or development has altered in any significant way in the last...

Author: Gianna Moscardo, Andrea Schurmann, Elena Konovalov & Nancy G. McGehee 

Year: 2013 

395 Think Tank V Knowledge Management for Tourism Crises and Disasters file 11758 Oct 13, 2013

Tourism is especially vulnerable to disasters and, being fragmented, often its response is difficult to initiate and coordinate. It is also information intensive and when in chaos its information needs are exacerbated. The paper aims to deve...

Author: Nina Mistilis & Pauline Sheldon 

Year: 2005 

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