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RESOURCES: PAPERS & PRESENTATIONS

Author : Nina Mistilis & Pauline Sheldon
School/Work Place : University of New South Wales, Austalia (Nina Mistilis), University of Hawaii, USA (Pauline Sheldon)
Contact : n.mistilis@unsw.edu.au, psheldon@hawaii.edu
Year : 2005

Tourism is especially vulnerable to disasters and, being fragmented, often its response is difficult to initiate and coordinate. It is also information intensive and when in chaos its information needs are exacerbated. The paper aims to develop a knowledge management system for disasters in a tourist destination in terms of a knowledge framework for tourism disaster management at the public sector level. Knowledge is a powerful resource to help governments, organisations and communities prevent, mitigate, plan for and recover from disasters and crises. Destinations need knowledge in the three stages of disaster management – pre disaster prevention and planning, disaster situation management and post disaster phases of resolution and return to normality. The paper creates a tourism destination’s public sector model of a knowledge management system for the first two stages of preventative planning and management of disasters – knowledge framework for disaster management in a learning destination. It includes recommendations about the various types of knowledge and information needed and the specifics of the information system architecture.


List of Articles
No. Subject Viewssort Date
2 Think Tank XI Learning for Sustainable Tourism: Small and Medium Ent... file 3183 Oct 14, 2013

This abstract intends to present QUSS – an integrated Management System for Quality, Sustainability and Safety in theory and practice. QUSS was invented by the NGO Ecocamping and is thus basically applied on camp sites in Europe with focus ...

Author: Tatjana Thimm 

Year: 2011 

» Think Tank V Knowledge Management for Tourism Crises and Disasters file 11831 Oct 13, 2013

Tourism is especially vulnerable to disasters and, being fragmented, often its response is difficult to initiate and coordinate. It is also information intensive and when in chaos its information needs are exacerbated. The paper aims to deve...

Author: Nina Mistilis & Pauline Sheldon 

Year: 2005 

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