Author : Ehsan Ahmed & Larry Dwyer
School/Work Place : University of New South Wales, Australia
Contact :
Year : 2010

In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destination to develop in a sustainable way. This may lead to ‘strategic drift’ where, organisation’s existing strategy gradually, if imperceptibly, moves away from addressing the forces at work in its environment. The paper argues the role of effective knowledge management (production, use and distribution of knowledge) as a possible resolution to the problem. Essentially, any tourism experience can be seen as an amalgamation of a wide range of products and services. A diversified group of both tourism and non-tourism organisations provide the ultimate tourism experience through their networks of relationships. In that sense, combining the concepts of tourism networks with the insights provided by knowledge management may merit new managerial and theoretical endeavours to ensure the sharing and adaptation of tourism knowledge across tourism networks. In other words, learning tourism networks, characterised by processes of mutually reinforcing interactions and collaborations of knowledge creation and flow among tourism organisations, is the future imperative for sustainable tourism development and may be a possible resolution to avoid strategic drift. A conceptual framework and a set of research propositions are discussed in the paper. The conceptual framework of the paper depicts the nature of sustainable tourism practices of a tourism destination (micro and macro) and aims to address how network-based knowledge management process can effectively enhance the sustainability-related practice and avoid strategic drift.

List of Articles
No. Subject Viewssort Date
8 Think Tank IX Developing a knowledge platform on value of parks for ... file 1755 Oct 13, 2013

National Parks and other protected natural areas are a significant point of focus for tourism activity globally. Consequently it is important to understand the values of parks for tourism to assist with effective policy, planning and manage...

Author: Michael Hughes & Jack Carlsen 

Year: 2009 

7 Think Tank IX Ethical Confusion and Confusion of Ethics: Unpacking t... file 1854 Oct 13, 2013

For many decades authors (see Sontag, 1976, Baederholt, 2006, Chalfern, 1979, Crang, 1997) have recognised the fundamental role of photography within tourism. Many such as Urry (1999, 2002), Crouch (2000, 2002) and Crouch & Lubbren (200...

Author: Caroline Scarles 

Year: 2009 

» Think Tank X The Role of Knowledge-based Networks in Sustainable To... file 3758 Oct 13, 2013

In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destinat...

Author: Ehsan Ahmed & Larry Dwyer 

Year: 2010 

5 Think Tank X New Media for Climate Change Communication and Collabo... file 4761 Oct 13, 2013

The Climate Change Collaboratory1 aims to strengthen the relations between Austrian scientists, policy makers, educators, environmental NGOs, news media and corporations - stakeholders who recognize the need for adaptation and mitigation, b...

Author: Arno Scharl 

Year: 2010 

4 Think Tank IX Valuing Open Innovation Environments in Tourism Educat... file 4786 Oct 13, 2013

The world has changed tremendously since the publication of Our Common Future by the World Commission for Environment and Development (1987), which elevated the concept of sustainable development from grassroots initiatives to the forefront...

Author: Janne Liburd & Anne-Mette Hjalager 

Year: 2009 

3 Think Tank XIV The Development of a National Tourism Research Agenda ... file 5467 Jun 26, 2014

A national research agenda identifies the research priorities that need to be addressed to “inform future policy and service delivery” by government and “for use by academics and practitioners to stimulate research, partnerships and collabor...

Author: Leo Jago & Margaret Deery 

Year: 2014 

2 Think Tank XI What Do Tourism Students Know About Sustainability and... file 11203 Oct 14, 2013

The topic of sustainable tourism education has only recently started to emerge in the tourism literature. A few tourism scholars have raised concerns about the need to prepare future tourism professionals for real life planning and manageme...

Author: Blanca A. Camargo & Ulrike Gretzel 

Year: 2011 

1 Think Tank V Knowledge Management for Tourism Crises and Disasters file 11273 Oct 13, 2013

Tourism is especially vulnerable to disasters and, being fragmented, often its response is difficult to initiate and coordinate. It is also information intensive and when in chaos its information needs are exacerbated. The paper aims to deve...

Author: Nina Mistilis & Pauline Sheldon 

Year: 2005