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Key words: Customer Experience, Sustainable Marketing, CSR, Communication, Hospitality Management
This paper presents the background thinking to a CRC for Sustainable Tourism project that develops social and socio-economic indicators for tourism communities. The project emanates from the Green Globe 21 Standard that incorporates indicato...
Author: Margaret Deery, Leo Jago & Liz Fredline
Year: 2004
Quality of life studies are usually either objective or subjective in nature. Objective quality of life studies concentrate on social indicators whereas subjective quality of life studies attempt to assess the perceived satisfaction that in...
Author: Turgut Var, Erhan Ada, Gökce Ozdemir & Deniz Hasirci
Year: 2008
Therefore, being of a different nature than sustainability pillars, political sustainability (Mihalic et al., 2012) is a requirement for sustainable tourism development (Edgell, DelMastro Allen, Smith & Swanson, 2008; UNWTO, 2004). This ...
Author: Tanja Mihalič, Tina Šegota, Ljubica Knežević Cvelbar, Kir Kuščer
Year: 2014
Cultural tourism is recently receiving increasing attention from southern African countries (The South African National Heritage and Cultural Tourism Strategy, 2012; Van Veuren, 2001). Cultural tourism is promoted as a local development stra...
Author: Haretsebe Manwa, Dudu Boemah & Emile Coetzee
Year: 2015
Tourism’s contribution to global greenhouse gas (GHG) emissions is estimated to be around 5% and is forecast to grow rapidly, to around 16% of global emissions by 2020. Future strategies for mitigation must address the levels of demand for t...
Author: Derek Robbins & Jaedong Cho
Year: 2012
OPA: 2012 Outstanding Paper Award Winner
This paper examines how mobility in higher tourism education may contribute to a dynamic leaning environment capable of integrating transnational and intercultural learning for sustainable tourism development. Central to this is the opening ...
Author: Janne J. Liburd
The relationship between the themes in sustainable tourism publications and the Triple Bottom Line (TBL) was explored in this article. A categorised list of 3719 sustainable tourism articles was thematically analysed to determine the conten...
Author: Michael Hughes & Jack Carlsen
Year: 2007
As an important global market by purpose of travel, visiting friends and relatives, VFR, is closely associated with the history and development of international migration patterns which are a more permanent form of travel. Further, the impor...
Author: Larry Dwyer, Neelu Seetaram, Peter Forsyth & Brian King
Author: Annkathrin Weiss & Matthias Straub
Year: 2018
This paper discusses the contemporary meeting of three large-scale systems or processes - Agenda 21, the Internet and globalization - and what this historical conjunction means for networking sustainable tourism development. It is important...
Author: Gordon Sillence & Herbert Hamele
Year: 2010
This abstract intends to present QUSS – an integrated Management System for Quality, Sustainability and Safety in theory and practice. QUSS was invented by the NGO Ecocamping and is thus basically applied on camp sites in Europe with focus ...
Author: Tatjana Thimm
Year: 2011
The development of sustainable and competitive tourism destinations is contingent upon many factors including the creation of inclusive policy (Pforr, 2006), the development and implementation of strategic plans (Jordan, Vogt, Kruger, and Gr...
Author: Whitney Knollenberg & Nancy Gard McGehee
A case in point is New Zealand, where tourism has long been recognised as an important economic force; this is aptly illustrated by the sector’s contribution of 9.6% to the country’s GDP in 2003 (TRCNZ, 2005). The resource at the heart of mu...
Author: Christian Schott
Year: 2005
This paper reports on the outcomes of two collaborative research projects, conducted in conjunction with destination management authorities. The projects used GPS tracking devices to find out how various kinds of visitors moved around two Au...
Author: Deborah Edwards & Tony Griffin
How to manage risks that endanger development of tourism but that are caused by tourism itself? An industry-based model is presented as an analytic tool and adapted to the situation in tourism. It is argued that development of tourism lacks ...
Author: Yoram Krozer & Else Redzepovic
Tourism has become for many islands a means of social, economic and cultural development through the creation of jobs, raising standards of living and through the development of local resources for culture and heritage. Thus, many of these d...
Author: Chryso Panayidou
Transport is a vital and integral component of the tourism system yet it contributes the most emissions in tourism (Dubois, Peeters, Ceron, & Gössling, 2011; Peeters & Dubois, 2010). In line with the global concerns for sustainabilit...
Author: Diem-Trinh Le-Klähn
Social capital has been recognised as a factor affecting sustainable development in every discipline. A network or a partnership is identified as a “structural” form of social capital and a tool to empower participants in the networks. There...
Author: Attama Nilnoppkun
Our premise in this paper is that if sustainable tourism development and management is to meet the needs of both the present and the future then it is equally important to prioritise research on those who visit tourism destinations (and incl...
Author: Pat Sterry & Debra Leighton
Most tourism development is initiated and led by either the private or the public sector. These projects’ potential impacts on host communities have been explored since the 1980s, and they are now relatively well known. This is not the case ...
Author: Julia N. Albrecht & My N. D. Tran
Year: 2013