Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Dianne Dredge, Emma-Jane Ford & Michelle Whitford
School/Work Place : Southern Cross University, Australia
Contact : dianne.dredge@scu.edu.au
Year : 2010
OPA : 2010 Outstanding Paper Award Winner

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across local government divides. The MLTMC is specifically designed to explore and build awareness of local government’s role in tourism management in the Australian context and to address a number of challenges being faced by Australian local governments including the need for a ‘joined-up’, networked model of management and service delivery for tourism. These challenges are not unique to Australia, and are common in many other parts of the world. The MLTMC demonstrates an innovative approach to information sharing and solution building in a complex organisational setting. The findings suggest there is potential to develop issue-based networks to address a range of sustainable tourism challenges faced by local government. However, collaboration is an essential forerunner to this issue-based network approach.

The MLTMC was designed as an information dissemination, extension and strategy building program to assist senior local government officers and elected representatives to better understand the role of local government in tourism management. To date, discussions of sustainable tourism education and training have tended to focus on higher education while the professional development of those working in, and more importantly around the outside of tourism in allied policy areas, has received only limited attention. The MLTMC addresses this gap. Participants of the MLTMC included general managers, councilors, strategic planners, transport engineers, parks and recreation planners, community and indigenous liaison officers. The tourism officers, who facilitated the development and implementation of the MLTMC, opted to be silent observers in the process. The significance of this paper then is to highlight the potential role of the MLTMC to address the challenges of developing a more comprehensive and collaborative response to local tourism management challenges. In doing so, the contribution of the paper is twofold: (1) the paper draws together disparate and fragmented information to identify the imperatives associated with local and regional tourism management and the need for a ‘joined up’ approach, and (2) it outlines a potential solution to bridge internal ‘silo-ification’ of councils and fragmentation that characterizes the multi-sectoral tourism policy space of local government. Further, the paper provides an avenue for provocative debate about the future of Australia’s local and regional approaches to tourism arguing for an alternative ‘joined-up’, issue-based network approach to local tourism planning and management.


List of Articles
No. Subject Viewssort Date
354 Think Tank XVII Investigating the impact of climate change on the tour... file 2490 Aug 17, 2017

The tourism sector is vital for the development of small island developing states. However, climate change can negatively impact on tourism demand and affect these economies both on the economic and social level. The purpose of this study is...

Author: Sheereen Fauzel, Boopen Seetanah, Robin Sannassee & Robin Nunkoo 

Year: 2017 

353 Think Tank XVI Responsible High Performance Sport Travel – Opportunit... file 2591 Jul 02, 2016

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Author: Kerstin Heuwinkel 

Year: 2016 

352 Think Tank XVII Reducing economic leakages from tourism: A value chain... file 2594 Aug 17, 2017

The research is funded by the Centre for the Development of Enterprise and with the guidance of the International Trade Centre of UNCTAD. The authors would like to thank Pablo LoMoro at the International Trade Centre for his considerable sup...

Author: Andrew Rylance & Anna Spenceley 

Year: 2017 

OPA: 2017 Outstanding Paper Award Winner 

351 Think Tank XVIII Connecting through Stories: Adapting Communication to ... file 2632 Jan 07, 2019

Key words: story-telling, landscapes, interpretation, sustainable tourism experiences

Author: Gianna Moscardo & Karen Hughes 

Year: 2018 

350 Think Tank V Response Strategies to Climate Change Impacts file 2669 Oct 13, 2013

This study addresses the threat of climate change impacts on the sustainability of the economic benefits for, and environmental assets of, tourism destinations. It discusses the challenges for both the demand and supply side of tourism to fo...

Author: Nancy Scanlon 

Year: 2005 

349 Think Tank XVI Towards Sustainable Tourism: Whatfactors most influenc... file 2674 Jul 02, 2016

Tourism is a major activity for some Mediterranean economies. While the growth of tourism over the last few decades has had many positive effects, it has also harmed the environment when this growth has not been planned in a sustainable way...

Author: Arayeh Afsordegan, Mar Vila, NúriaAgell, Mónica Sánchez 

Year: 2016 

348 Think Tank XVIII Certification as a tool to identify sustainable touris... file 2697 Jan 07, 2019

Key words: Sustainable Tourism Products, Sustainable tourism certification schemes, Certification

Author: Martin Balas & Wolfgang Strasdas 

Year: 2018 

347 Think Tank XVII Travelers Satisfaction with Dimensions of Tourist Tert... file 2809 Aug 17, 2017

Loyalty of customers is recognized as a key ingredient for the success of organisations. A 5% increase in customer retention has been linked to 85% increase in profits (Reichfield and Sasser, 1990). As noted by Assael (1984), long term organ...

Author: Boopendra Seetanah & Viraiyan Teeroovengadum & Kesseven Padachi 

Year: 2017 

346 Think Tank XII Sustainability and policy mobility in resort destinations file 2829 Nov 06, 2013

In the arena of resort development, there is a long history of destinations emulating (and seeking to surpass) one another in efforts to maintain competitiveness. In recent years, the use of “best case” examples are common tools employed to ...

Author: Alison M. Gill & Peter W. Williams 

Year: 2012 

345 Think Tank XV Environmental Practices and Hotels’ Performance: an em... file 2832 Jul 27, 2015

Firms are nowadays facing growing pressure from governments and environmental institutions to reduce their ecological footprint. While a growing number of empirical studies have examined the impact of green management policies on firms’ fina...

Author: Christelle Cortese & Mondher Sahli 

Year: 2015 

344 Think Tank XVI Communicating sustainability values of wine producers file 2832 Jul 02, 2016

This paper examines visual design language used in the New Zealand wine industry to communicate values of sustainability. The contribution critically discusses how industry values are physically manifested in and communicated through imager...

Author: Tobias Danielmeier 

Year: 2016 

343 Think Tank XVI The Concept of Corporate Social Responsibility: An ove... file 2850 Jul 02, 2016

In the tourism industry, whilst some companies have taken active steps towards Corporate Social Responsibility (CSR), others are yet to adopt a responsible approaching to business. According to Betz (2010), CSR is a relatively new concept i...

Author: Susanne Reimann & Sandro Carnicelli 

Year: 2016 

342 Think Tank XVIII Defining Small Accommodation Establishments: employing... file 2878 Jan 07, 2019

Key words: small accommodation, sustainable tourism, business models

Author: Niki Glen & Kevin Mearns 

Year: 2018 

341 Think Tank XVIII Resilience thinking used as a sustainable tourism mark... file 2880 Jan 07, 2019

Key words: protected areas, resilience thinking, sustainability, marketing, tool

Author: Claire Louisa Fordred & Kevin Mearns 

Year: 2018 

340 Think Tank XIX Factors influencing barriers and enabling factors for ... file 2888 Oct 23, 2019

Key words: tourism; climate change; adaptation; coast; Sihanoukville; Cambodia Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-...

Author: Tinat Nhep, Mondher Sahli and Christian Schott 

Year: 2019 

339 Think Tank XVI Tourists vs Tour operators Preferences for CSR Policie... file 2889 Jul 02, 2016

There is an increasing concern for environmental and social issues among international travelers. As a consequence, many tourist corporations have been exploring the implementation of Social Responsibility (SR) policies as a tool to gain co...

Author: Jorge E. Araña, Gianluca Goffi & Carmelo J. León 

Year: 2016 

338 Think Tank XV The social enterprise as a vehicle to poverty alleviat... file 2925 Jul 27, 2015

Over the last decades, social enterprises have increasingly gained importance in the travel and tourism industry and they are revolutionizing the way business is done. Instead of maximizing profits for external shareholders, a social enterpr...

Author: Sebastian Ferrari & Dagmar Lund-Durlacher 

Year: 2015 

337 Think Tank XV A novel review approach on adventure tourism scholarship file 2953 Jul 24, 2015

As a niche market, adventure tourism has been developing rapidly in many regions and territories, evidenced by increasing number of participants and intensive growth of adventure tourism products (Adventure Travel Trade Association, 2013; T...

Author: Mingming Chen, Deborah Edward, Simon Darcy 

Year: 2015 

336 Think Tank X Knowledge Economies, Knowledge Making, Complexity Theo... file 2962 Oct 13, 2013

This paper narrates processes associated with the development of microtourism enterprises as one part of a broader organically determined sustainable development agenda in a north eastern coastal village in Bali. The paper’s narrative is co...

Author: Gayle Jennings 

Year: 2010 

335 Think Tank XIX Nature-based tourism among ‘bad-nature’: Creating sust... file 3036 Oct 23, 2019

Key words: nature based tourism, sustainable tourism, invasive species, pollution, environmental degradation, New Zealand Page: 115-118 Nature-based tourism Among Bad Tourism.pdf Normal 0 false false false EN-US X-NONE X-NONE /* Style Defini...

Author: Brent Lovelock, Anna Carr and Stuart Hayes 

Year: 2019 

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