Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Susan Anita Briggs
School/Work Place : Service Skills Australia, Australia
Contact : sbriggs@serviceskills.com.au
Year : 2006

A problem in developing new tourism markets remains how to resource them from an existing employment base. Key questions arising are: Do current tourism enterprises have the existing skills to move into these new markets for sustainable tourism? How will tourism keep itself and its goals competitive and sustainable from a skills perspective? What skills are needed now and in the future?

This paper will look at the tourism industry’s skills requirements and will discuss how the Australian national vocational education and training (VET) system provides a model that can lead to meeting these skills demands through industry involvement in training and educational programs. It will examine the roles and responsibilities of the various stakeholders and in particular those of industry. Whilst the main focus of this paper will be on Australia, there are clearly issues described that apply to all countries seeking to sustain or grow their tourism markets and perhaps some lessons to be learned from the Australian situation.

Information for this paper was sourced from a range of research papers and reports, mostly commissioned by the Australian Government, and from the writer’s own professional knowledge and experience of the current training system.


List of Articles
No. Subject Viewssort Date
82 Think Tank XIII Resident Perceptions of the Impacts of Tourism in Majo... file 4715 Nov 06, 2013

Despite the importance of cities and tourism flows to cities, the literature which explores the effect of tourism on host communities tends to focus on non-urban locations. As different types of tourists place different demands upon the reso...

Author: Tony Griffin & Deborah Edwards 

Year: 2013 

81 Think Tank XII Civic Tourism, Environmental Art and Tourism Mobility:... file 4713 Nov 06, 2013

For several decades the artists Christo and Jeanne-Claude have created and installed art all over the world. Their art projects are large scale, temporary, and outdoor-environment inspired, and usually involve woven fabric that is suspended ...

Author: Diane Gaede & James Gould 

Year: 2012 

80 Think Tank IV Sustainability in a Mature Mass-Tourism Destination: T... file 4687 Oct 13, 2013

Most destinations are struggling to achieve sustainability for their economies, their environments, their cultures and their tourism industries. This laudatory, idealistic and complex process involves many sectors of the industry, the commun...

Author: Pauline Sheldon, John Knox & Kem Lowry 

Year: 2004 

79 OPA award A Framework for Work-Life Balance Practices in the Tou... file 4656 Oct 13, 2013

This paper addresses the key issues surrounding the debate over work-life balance. It provides an overview of current thinking in the general work environment, with specific focus on the issue within the tourism industry. This paper present...

Author: Margaret Deery & Leo Jago 

Year: 2008 

OPA: 2008 Outstanding Paper Award Winner 

78 Think Tank VII Getting Fit to Innovate: TUI's InnOlympics file 4622 Oct 13, 2013

Tether (2003) describes innovation within service industries as having a Cinderella status - marginal and neglected. The traditional approach to thinking about innovation has been to concentrate on manufacturing and within that, the role of...

Author: Graham Miller & Caroline Scarles 

Year: 2007 

77 Think Tank IV Possibilities for Sustainable Tourism Management in Ac... file 4593 Oct 13, 2013

Sustainability is an inevitable concept in tourism which heavily depends on natural resources and environment with its products and services. Here prevention and controlling water, air and noise pollution, habitat degradation is more importa...

Author: Meryem Atik, Türker Altan & A. Akin Aksu 

Year: 2004 

76 Think Tank VII Envisioning Sustainable Tourism Futures: An Evaluation... file 4546 Oct 13, 2013

Methods for researching the future have grown both in variety and rigour, offering new opportunities for understanding sustainable tourism. This paper discusses the value of futures research as a tool for envisioning and planning sustainable...

Author: Pierre Benckendorff 

Year: 2007 

OPA: 2007 Outstanding Paper Award Winner 

75 Think Tank XIII Local Residents' Involvement in Rural Tourism: The Cas... file 4545 Nov 06, 2013

Community involvement is regarded as a significant factor for the development of rural tourism. In Malaysia, cooperatives are used as a catalyst to achieve community development through community involvement. This paper focuses on the involv...

Author: Uma Thevi Munikrishnan, Sushila Devi Rajaratnam, Paolo Mura & Vikneswaran Nair 

Year: 2013 

74 Think Tank XII Social and Economic Mobility: Expatriate Practises in ... file 4507 Nov 06, 2013

Bali has long been a tourist destination for Australian tourists and the Australian tourist market is an important one for Bali tourism. In the last two decades, increasingly Australian tourists have and are shifting their mobility practices...

Author: Gayle Jennings 

Year: 2012 

73 Think Tank IV Sustainability and Mass Destinations: Challenges and P... file 4451 Oct 13, 2013

In year 2001, the Government of the Balearic Islands decided to establish a tourism tax, named "ecotax", as an important measure to achieve a more sustainable tourism model for the islands. This paper analyses the background of the ecotax, t...

Author: Antoni Serra Cantallops 

Year: 2004 

72 Think Tank IX Sustainable Tourism Principles Reflected in Award-Winn... file 4292 Oct 13, 2013

There has been increased attention given to sustainable tourism monitoring and evaluation efforts, including corporate policies, guidelines and codes of conduct as well as certification programs (e.g., Dodds and Joppe 2005; Font and Harris ...

Author: Stuart Levy & Donald Hawkins 

Year: 2009 

71 Think Tank X The Role of Knowledge-based Networks in Sustainable To... file 4260 Oct 13, 2013

In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destinat...

Author: Ehsan Ahmed & Larry Dwyer 

Year: 2010 

70 Think Tank XIV Local Networks as Sustainable Policy Instruments: A Ca... file 4236 Jun 27, 2014

In this case study, a communication network among local hotel managers was examined, first to assess the extent of communication among hotel managers, and second to identify influential members within the network. Communication with respect ...

Author: Karen Irene Thal & Tracy Burkett 

Year: 2014 

» Think Tank VI Service Learning in Tourism Educational Programs – A S... file 4228 Oct 13, 2013

A problem in developing new tourism markets remains how to resource them from an existing employment base. Key questions arising are: Do current tourism enterprises have the existing skills to move into these new markets for sustainable tour...

Author: Susan Anita Briggs 

Year: 2006 

68 Think Tank XIII Tourism development led by the Third Sector - Impacts ... file 4215 Nov 06, 2013

Most tourism development is initiated and led by either the private or the public sector. These projects’ potential impacts on host communities have been explored since the 1980s, and they are now relatively well known. This is not the case ...

Author: Julia N. Albrecht & My N. D. Tran 

Year: 2013 

67 Think Tank XIV Sustainable Tourism Mobility: Recommended Strategies f... file 4187 Jun 26, 2014

Transport is a vital and integral component of the tourism system yet it contributes the most emissions in tourism (Dubois, Peeters, Ceron, & Gössling, 2011; Peeters & Dubois, 2010). In line with the global concerns for sustainabilit...

Author: Diem-Trinh Le-Klähn 

Year: 2014 

66 Think Tank XII Enhancing Social Capital through Networking for Sustai... file 4179 Nov 06, 2013

Social capital has been recognised as a factor affecting sustainable development in every discipline. A network or a partnership is identified as a “structural” form of social capital and a tool to empower participants in the networks. There...

Author: Attama Nilnoppkun 

Year: 2012 

65 Think Tank XII Understanding Tourism Flows and Patterns: A Case Study... file 4169 Nov 06, 2013

This paper reports on the outcomes of two collaborative research projects, conducted in conjunction with destination management authorities. The projects used GPS tracking devices to find out how various kinds of visitors moved around two Au...

Author: Deborah Edwards & Tony Griffin 

Year: 2012 

64 Think Tank IV Cultural Tourism as a Means for Sustainability in a Ma... file 4169 Oct 13, 2013

Tourism has become for many islands a means of social, economic and cultural development through the creation of jobs, raising standards of living and through the development of local resources for culture and heritage. Thus, many of these d...

Author: Chryso Panayidou 

Year: 2004 

63 Think Tank IX The Role of Values in Sustainable Tourism Education file 4135 Oct 13, 2013

This presentation discusses the role of values in the context of sustainable tourism education. However, it does not seek to engage in the debate about the definition of Sustainable Tourism nor the differences between this concept and Sustai...

Author: Christian Schott 

Year: 2009 

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