Think Tank VIII
Linking Tourist Satisfaction to Happiness and Quality ...
||3764 ||Oct 13, 2013 |
Dominant tourist satisfaction measures, typically tied to service quality, have recently received much criticism by senior tourism academics (Ryan, 1995; Kozak, 2001; Pearce, 2005). These prominent tourism scholars commonly refer to very sim...
Author: Sebastian Filep
Think Tank IV
Impediments to Sustainable Service Quality in Luxury H...
||15258 ||Oct 13, 2013 |
In order for tourism to be sustainable in the long term, there must be continued viability of tourism related entities (Tesone 2004), that is business operations must be sustainable. Hotels are major tourism entities and play an important ro...
Author: Rayka Presbury