Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

List of Articles
No. Subject Views Datesort
2 Think Tank VIII Linking Tourist Satisfaction to Happiness and Quality ... file 3764 Oct 13, 2013

Dominant tourist satisfaction measures, typically tied to service quality, have recently received much criticism by senior tourism academics (Ryan, 1995; Kozak, 2001; Pearce, 2005). These prominent tourism scholars commonly refer to very sim...

Author: Sebastian Filep 

Year: 2008 

1 Think Tank IV Impediments to Sustainable Service Quality in Luxury H... file 15258 Oct 13, 2013

In order for tourism to be sustainable in the long term, there must be continued viability of tourism related entities (Tesone 2004), that is business operations must be sustainable. Hotels are major tourism entities and play an important ro...

Author: Rayka Presbury 

Year: 2004 

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