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RESOURCES: PAPERS & PRESENTATIONS

Author : Catrina Papaleo & Sue Beeton
School/Work Place : La Trobe University, Australia
Contact : s.beeton@latrobe.edu.au
Year : 2006

In today’s world of growing concern over the social and environmental effect of tourism, the responsibility for the future of our society is moving from simply relying on our political leaders and interest groups towards the concept that corporations also need to be socially responsible for their actions.  With the global reach of tourism comes a responsibility to those places and people that constitute our ‘product’ – the stakeholders.  This paper explores the notion of stakeholder theory within the realm of Corporate Social Responsibility by studying the case of travel publisher Lonely Planet, looking at its internal and external stakeholders and their concepts of the social responsibility of the organisation.


List of Articles
No. Subject Viewssort Date
16 Think Tank XIV Implementation and Governance of Hotel Chain's CSR pol... file 32735 Jun 26, 2014

Corporate Social Responsibility (CSR) has gained increasing importance in the tourism industry over the past two decades, making it a central aspect of many business strategies. Many international hotel corporations have integrated CSR polic...

Author: Dagmar Lund-Durlacher & Carolin Brewi 

Year: 2014 

15 Think Tank VI Ethical Issues in Collaboration in the Aviation Industry file 32500 Oct 13, 2013

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the ...

Author: Ravi Ravinder 

Year: 2006 

14 Think Tank VI Corporate Social Responsibility or Government Interven... file 6853 Oct 13, 2013

Implicit in notions of sustainable development is an holistic triple bottom line approach that seeks to preserve essential ecological processes, protect human heritage and biodiversity and foster inter and intra-generational equity whilst r...

Author: David Wood & Jack Carlsen 

Year: 2006 

13 Think Tank VI The Good, the Bad and the Ugly: CSR, Film and Tourism.... file 6330 Oct 13, 2013

This paper reports on an element of an ongoing research project undertaken since 1999 in relation to the effects of film-induced tourism on a small community based in North Yorkshire, England, namely Goathland.  Goathland is better known to ...

Author: Sue Beeton 

Year: 2006 

OPA: 2006 Runner Up 

12 Think Tank XI CRS 2.0: Management Perspectives of Sustainable Hospit... file 5779 Oct 14, 2013

In recent years, hotel companies have recognized the importance of engaging in responsible business practices as they relate to stakeholders including employees, guests, and the communities in which their properties are located. Accordingly...

Author: Stuart E. Levy & Sun-Young Park 

Year: 2011 

» Think Tank VI Testing Clarkson’s Typical Corporate and Stakeholder I... file 5734 Oct 13, 2013

In today’s world of growing concern over the social and environmental effect of tourism, the responsibility for the future of our society is moving from simply relying on our political leaders and interest groups towards the concept that cor...

Author: Catrina Papaleo & Sue Beeton 

Year: 2006 

10 OPA award Environmental Training and Measures at Scandic Hotels,... file 5223 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

9 Think Tank VI Hilton Environmental Reporting as a Tool of Corporate ... file 4839 Oct 13, 2013

This paper reports on the history, criteria and procedures within Hilton Environmental Reporting, a computerized reporting tool created by Addsystems for Hilton International. The development and implementation process of the upgraded versi...

Author: Paulina Bohdanowicz 

Year: 2006 

8 Think Tank VIII Responding to Climate Change in Australian Resort Hote... file 4807 Oct 13, 2013

Extensive infrastructure and client expectations of luxury will mean that their carbon footprint and water usage is likely to exceed significantly that of average urban households. Often located in coastal or riverine settings, they are vuln...

Author: Charles Arcodia & Chantal Dickson 

Year: 2008 

7 Think Tank VI Sustainable tourist accommodation management: The role... file 4387 Oct 13, 2013

The integration of sustainability within the domain of tourism has recently made considerable progress. For instance, in the UK and the Netherlands, the most important federations of tour operators, the FTO and the ANVR, have introduced obli...

Author: Menno Houtstra 

Year: 2006 

6 Think Tank VI Corporate Social Responsibility and Marine Tourism Org... file 4338 Oct 13, 2013

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...

Author: Ya-Ting Huang, David Botterill & Eleri Jones 

Year: 2006 

5 Think Tank VI Corporate Social Responsibility in the Catalan hospita... file 4114 Oct 13, 2013

The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...

Author: Ramon Palau 

Year: 2006 

4 Think Tank IV Environmental Training and Measures at Scandic Hotels,... file 3766 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

3 Think Tank VI Corporate Social Responsibility and Travel & Tourism B... file 3754 Oct 13, 2013

This paper discusses some economic, social, and environmental “hard issues” for the travel and tourism (T&T) industry with the aim of shedding some light on little discussed aspects of industry corporate social responsibility (CSR) with ...

Author: David Stipanuk 

Year: 2006 

2 Think Tank VI Corporate Social Responsibility in the Museum Sector a... file 3336 Oct 13, 2013

Out of a growing concern about the erosion of social infrastructure has come an increase in pressure on business to take up more of the responsibility in meeting community needs (Centre for Corporate Public Affairs, 2000; Loza & Ogilvie...

Author: Deborah Edwards 

Year: 2006 

1 Think Tank VI Corporate Social Responsibility and Employees in Susta... file 2759 Oct 13, 2013

The concept of Corporate Social Responsibility (CSR) has developed significantly over the last decade and has taken on a myriad of meanings. For many companies, it is a philosophy that helps guide their actions in the external environment. E...

Author: Margaret Deery & Leo Jago 

Year: 2006 

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