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RESOURCES: PAPERS & PRESENTATIONS

Author : Ya-Ting Huang, David Botterill & Eleri Jones
School/Work Place : University of Wales Institute, UK
Year : 2006

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help to integrate environmental and social considerations into the concept of marine tourism. We consider that a socially responsible tourism organisation will fully consider what impacts on communities and the environment will result from strategic and operational decisions, as well as better balancing the needs of all stakeholders.

In the UK, the concepts of CSR and sustainable development (SD) are beginning to be understood as related concepts. Implementation of CSR lags behind the progress being made on sustainable development in tourism. In contrast both concepts are relatively new to the developing country of Taiwan and decision-makers and developers are lacking expert knowledge in these fields.

The aim of this paper is to report on a research project at doctoral level that will develop a formal description of CSR for businesses at marine tourism destinations, and to examine its likely applications in a cross-cultural setting. CSR concepts and techniques developed in other sectors will provide a benchmark for marine tourism organisations. The challenge of adopting CSR benchmarking management techniques in marine tourism organisations in the UK and Taiwan opens up a door to help examine the extent of the influence of organisational culture in a cross-cultural setting, enabling the generated models of CSR to better handle and understand cultural dynamics.


List of Articles
No. Subject Views Date
13 Think Tank XVIII Sustainable Experience: Innovative sustainable communi... file 540 Jan 07, 2019

Key words: Customer Experience, Sustainable Marketing, CSR, Communication, Hospitality Management

Author: Annkathrin Weiss & Matthias Straub 

Year: 2018 

12 Think Tank XIV Implementation and Governance of Hotel Chain's CSR pol... file 30856 Jun 26, 2014

Corporate Social Responsibility (CSR) has gained increasing importance in the tourism industry over the past two decades, making it a central aspect of many business strategies. Many international hotel corporations have integrated CSR polic...

Author: Dagmar Lund-Durlacher & Carolin Brewi 

Year: 2014 

11 Think Tank IV Environmental Training and Measures at Scandic Hotels,... file 3436 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

10 OPA award Environmental Training and Measures at Scandic Hotels,... file 4928 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

9 Think Tank XI CRS 2.0: Management Perspectives of Sustainable Hospit... file 5134 Oct 14, 2013

In recent years, hotel companies have recognized the importance of engaging in responsible business practices as they relate to stakeholders including employees, guests, and the communities in which their properties are located. Accordingly...

Author: Stuart E. Levy & Sun-Young Park 

Year: 2011 

8 Think Tank VIII Responding to Climate Change in Australian Resort Hote... file 4423 Oct 13, 2013

Extensive infrastructure and client expectations of luxury will mean that their carbon footprint and water usage is likely to exceed significantly that of average urban households. Often located in coastal or riverine settings, they are vuln...

Author: Charles Arcodia & Chantal Dickson 

Year: 2008 

7 Think Tank VI Hilton Environmental Reporting as a Tool of Corporate ... file 3719 Oct 13, 2013

This paper reports on the history, criteria and procedures within Hilton Environmental Reporting, a computerized reporting tool created by Addsystems for Hilton International. The development and implementation process of the upgraded versi...

Author: Paulina Bohdanowicz 

Year: 2006 

6 Think Tank VI Sustainable tourist accommodation management: The role... file 3511 Oct 13, 2013

The integration of sustainability within the domain of tourism has recently made considerable progress. For instance, in the UK and the Netherlands, the most important federations of tour operators, the FTO and the ANVR, have introduced obli...

Author: Menno Houtstra 

Year: 2006 

» Think Tank VI Corporate Social Responsibility and Marine Tourism Org... file 3755 Oct 13, 2013

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...

Author: Ya-Ting Huang, David Botterill & Eleri Jones 

Year: 2006 

4 Think Tank VI Corporate Social Responsibility in the Catalan hospita... file 3313 Oct 13, 2013

The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...

Author: Ramon Palau 

Year: 2006 

3 Think Tank VI Ethical Issues in Collaboration in the Aviation Industry file 24278 Oct 13, 2013

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the ...

Author: Ravi Ravinder 

Year: 2006 

2 Think Tank VI Corporate Social Responsibility and Travel & Tourism B... file 3335 Oct 13, 2013

This paper discusses some economic, social, and environmental “hard issues” for the travel and tourism (T&T) industry with the aim of shedding some light on little discussed aspects of industry corporate social responsibility (CSR) with ...

Author: David Stipanuk 

Year: 2006 

1 Think Tank VI Corporate Social Responsibility or Government Interven... file 5816 Oct 13, 2013

Implicit in notions of sustainable development is an holistic triple bottom line approach that seeks to preserve essential ecological processes, protect human heritage and biodiversity and foster inter and intra-generational equity whilst r...

Author: David Wood & Jack Carlsen 

Year: 2006 

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