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RESOURCES: PAPERS & PRESENTATIONS

Author : Ravi Ravinder
School/Work Place : University of Technology Sydney, Australia
Contact : ravi.ravinder@uts.edu.au
Year : 2006

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the local community and a representative of the host country in other countries that it flies to.

It is important to investigate whether the airline industry is, by and large, acting in an ethical and socially responsible manner. Or is it that, given the current wave of liberalization, airlines are only acting in their own self-interest, and answerable only to their shareholder base. Solomon (1993) points out that most people are aware of ethical issues and the micro- or macro-level, but ethical issues at what he terms the ‘molar’ level (whose unit is the modern corporate organisation) are unclear, especially when they interact with micro- and macro–issues. In other words, whilst what constitutes ethical behaviour by business units is open to debate, the issue of the corporation’s social obligations to the community are even more rarely discussed. One particular set of possibly unethical behaviours is the nature of anti-competitive and collusive business practices. This paper uses some ethics-based approaches to examine three particular aviation industry issues that fall within this domain.
Whilst there are a multitude of issues relating to actual or alleged unethical and/or socially irresponsible behaviours amongst airlines, this paper will focus on a few aspects only. Specifically, only the passenger product-market of airlines will be considered, and the discussion will also focus on the collaborative efforts between individual airlines, on the one hand, and between airlines and airports on the other. It will, however, cover both domestic and international airlines, both full-service and low-cost.


List of Articles
No. Subject Views Date
13 Think Tank XVIII Sustainable Experience: Innovative sustainable communi... file 305 Jan 07, 2019

Key words: Customer Experience, Sustainable Marketing, CSR, Communication, Hospitality Management

Author: Annkathrin Weiss & Matthias Straub 

Year: 2018 

12 Think Tank XIV Implementation and Governance of Hotel Chain's CSR pol... file 30798 Jun 26, 2014

Corporate Social Responsibility (CSR) has gained increasing importance in the tourism industry over the past two decades, making it a central aspect of many business strategies. Many international hotel corporations have integrated CSR polic...

Author: Dagmar Lund-Durlacher & Carolin Brewi 

Year: 2014 

11 Think Tank IV Environmental Training and Measures at Scandic Hotels,... file 3372 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

10 OPA award Environmental Training and Measures at Scandic Hotels,... file 4860 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

9 Think Tank XI CRS 2.0: Management Perspectives of Sustainable Hospit... file 5020 Oct 14, 2013

In recent years, hotel companies have recognized the importance of engaging in responsible business practices as they relate to stakeholders including employees, guests, and the communities in which their properties are located. Accordingly...

Author: Stuart E. Levy & Sun-Young Park 

Year: 2011 

8 Think Tank VIII Responding to Climate Change in Australian Resort Hote... file 4391 Oct 13, 2013

Extensive infrastructure and client expectations of luxury will mean that their carbon footprint and water usage is likely to exceed significantly that of average urban households. Often located in coastal or riverine settings, they are vuln...

Author: Charles Arcodia & Chantal Dickson 

Year: 2008 

7 Think Tank VI Hilton Environmental Reporting as a Tool of Corporate ... file 3498 Oct 13, 2013

This paper reports on the history, criteria and procedures within Hilton Environmental Reporting, a computerized reporting tool created by Addsystems for Hilton International. The development and implementation process of the upgraded versi...

Author: Paulina Bohdanowicz 

Year: 2006 

6 Think Tank VI Sustainable tourist accommodation management: The role... file 3365 Oct 13, 2013

The integration of sustainability within the domain of tourism has recently made considerable progress. For instance, in the UK and the Netherlands, the most important federations of tour operators, the FTO and the ANVR, have introduced obli...

Author: Menno Houtstra 

Year: 2006 

5 Think Tank VI Corporate Social Responsibility and Marine Tourism Org... file 3688 Oct 13, 2013

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...

Author: Ya-Ting Huang, David Botterill & Eleri Jones 

Year: 2006 

4 Think Tank VI Corporate Social Responsibility in the Catalan hospita... file 3177 Oct 13, 2013

The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...

Author: Ramon Palau 

Year: 2006 

» Think Tank VI Ethical Issues in Collaboration in the Aviation Industry file 23528 Oct 13, 2013

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the ...

Author: Ravi Ravinder 

Year: 2006 

2 Think Tank VI Corporate Social Responsibility and Travel & Tourism B... file 3277 Oct 13, 2013

This paper discusses some economic, social, and environmental “hard issues” for the travel and tourism (T&T) industry with the aim of shedding some light on little discussed aspects of industry corporate social responsibility (CSR) with ...

Author: David Stipanuk 

Year: 2006 

1 Think Tank VI Corporate Social Responsibility or Government Interven... file 5628 Oct 13, 2013

Implicit in notions of sustainable development is an holistic triple bottom line approach that seeks to preserve essential ecological processes, protect human heritage and biodiversity and foster inter and intra-generational equity whilst r...

Author: David Wood & Jack Carlsen 

Year: 2006 

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