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RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Susan Anita Briggs
School/Work Place : Service Skills Australia, Australia
Contact : sbriggs@serviceskills.com.au
Year : 2006

A problem in developing new tourism markets remains how to resource them from an existing employment base. Key questions arising are: Do current tourism enterprises have the existing skills to move into these new markets for sustainable tourism? How will tourism keep itself and its goals competitive and sustainable from a skills perspective? What skills are needed now and in the future?

This paper will look at the tourism industry’s skills requirements and will discuss how the Australian national vocational education and training (VET) system provides a model that can lead to meeting these skills demands through industry involvement in training and educational programs. It will examine the roles and responsibilities of the various stakeholders and in particular those of industry. Whilst the main focus of this paper will be on Australia, there are clearly issues described that apply to all countries seeking to sustain or grow their tourism markets and perhaps some lessons to be learned from the Australian situation.

Information for this paper was sourced from a range of research papers and reports, mostly commissioned by the Australian Government, and from the writer’s own professional knowledge and experience of the current training system.


List of Articles
No. Subject Viewssort Date
42 Think Tank XII Slow Travellers - Who Are They, and What Motivates Them? file 2962 Nov 06, 2013

Tourism’s contribution to global greenhouse gas (GHG) emissions is estimated to be around 5% and is forecast to grow rapidly, to around 16% of global emissions by 2020. Future strategies for mitigation must address the levels of demand for t...

Author: Derek Robbins & Jaedong Cho 

Year: 2012 

OPA: 2012 Outstanding Paper Award Winner 

41 Think Tank XII Agent-Based Modelling and Simulation of Tourism Flows:... file 2960 Nov 06, 2013

The aim of this working paper is to demonstrate an interactive, real-time, transparent and dynamic approach to modelling tourism mobilities using agent-based simulation models [ABM]. ABM has previously been employed in studying organizationa...

Author: Jack Carlsen & Scott Heckbert 

Year: 2012 

40 Think Tank IV Tourism focused NGO's - An Online Content Analysis file 2946 Oct 13, 2013

The number of Non-Governmental Organizations (NGOs) increased from 31,246 to 37,281 (19.3%) between 1990 and 2000, (Human Development Report, 2002). The importance of NGOs is documented in United Nations Local Agenda 21 Chapter 27, 'Strength...

Author: Meng-Mei Chen & James Holleran 

Year: 2004 

39 Think Tank VII Thematic Analysis of Sustainable Tourism and the Tripl... file 2866 Oct 13, 2013

The relationship between the themes in sustainable tourism publications and the Triple Bottom Line (TBL) was explored in this article. A categorised list of 3719 sustainable tourism articles was thematically analysed to determine the conten...

Author: Michael Hughes & Jack Carlsen 

Year: 2007 

38 Think Tank VIII Assessing Whose Quality of Life: A Critical Examinatio... file 2856 Oct 13, 2013

Almost all the academic literature on tourism impacts has focussed on the consequences of tourism for the destination and its residents. Very little attention has been paid to the impacts of tourism on tourists. Virtually all cost-benefit an...

Author: Gianna Moscardo 

Year: 2008 

37 Think Tank XIV The Bukit Jalil Legacy: Local Residents' Perceptions o... file 2795 Jun 26, 2014

This paper explores local population’s perceptions of the development of the Bukit Jalil area after the 1998 Kuala Lumpur Commonwealth Games. The work on which this study is based is important because it provides a fundamental insight for th...

Author: Rui Qi Chong & Paolo Mura 

Year: 2014 

36 Think Tank XII It's how you get there: Developing a Transportation Mo... file 2763 Nov 06, 2013

This paper examines the impacts of alternative modes of transportation utilized for an international study course in Ecuador during two consecutive summers. The analysis includes the perceived value of the student participants in relation to...

Author: Kenneth Cohen & John Bowen 

Year: 2012 

35 Think Tank XIV The Prospects for Sustainable Tourism in Vanuatu in th... file 2729 Jun 26, 2014

This paper explores the feasibility for Vanuatu of implementing several key international recommendations for policy-makers for the sustainable development (SD) of national tourism sectors (UNEP-WTO, 2005). It shows that the remarkable fragm...

Author: Valentina Dinica 

Year: 2014 

34 Think Tank XIV Sustainability and the Politics of Place in Resort Des... file 2651 Jun 26, 2014

The nature of a resort will reflect the varying coalitions, partnerships and discourses that emerge from the relative power of actors within the dominant political regime (Gill 2007). In this paper we examine the evolving discourse around th...

Author: Alison M. Gill & Peter W. Williams 

Year: 2014 

33 Think Tank XII Ex Post Investigations of Tourist Consumptions and Env... file 2591 Nov 06, 2013

Progress towards a more sustainable future of tourism is conditioned by simultaneous improvements of the production and consumption of leisure. Consequently, efforts are done by companies (hotels, airlines, tour operators, etc), governmental...

Author: Adriana Budeanu 

Year: 2012 

32 Think Tank V An Economic Explanation of the Net Benefits of Tourism... file 2513 Oct 13, 2013

International tourism is increasingly viewed as one of the best opportunities for a sustainable economic and social development of developing countries. There is also an increasing concern from public policy makers as to whether mass tourism...

Author: Mondher Sahli & Jean-Jacques Nowak 

Year: 2005 

31 Think Tank XVIII Community participation and stakeholder engagement in ... file 2482 Jan 07, 2019

Keywords: natural resource management, community participation, stakeholder engagement, co-creation, sustainable tourism, Networks of Reserves.

Author: Umberto Martini, Federica Buffa, Sandra Notaro, Nicola Zeni & Pier Luigi Novi Inverardi 

Year: 2018 

30 Think Tank XV Lifelong learning for guiding and interpretation file 2466 Jul 27, 2015

Scholarship on guiding and interpretation positions formal training as a central factor in guide instruction. Guide training operates in the area that mediates between personal characteristics, attitudes and knowledge of the guides and what ...

Author: Julia N. Albrecht & Trisha Dwyer 

Year: 2015 

29 Think Tank XIV Exploring Youth Perspectives on Quality of Life and To... file 2352 Jun 26, 2014

The concept of Quality of Life (QoL) is implicit in conceptualisations of tourism, especially those used to develop and guide tourism policy and planning. At the individual level it is assumed that travel offers a number of different ways to...

Author: Anna Blackman, Gianna Moscardo, Andrea Schurmann & Laurie Murphy 

Year: 2014 

28 Think Tank XV Can we eat it? Exploring the cultural challenges in ma... file 2348 Jul 27, 2015

Can we eat it? How did you stop the waves? Is there water in there? Where is the switch to turn it off? Will it eat me? These are just some of the many questions asked by visitors to uShaka Sea World in Durban, South Africa. While South Afri...

Author: Judy Mann & Roy Ballantyne & Jan Packer 

Year: 2015 

27 Think Tank VII Innovative Technologies in Travel and Tourism - Toward... file 2332 Oct 13, 2013

While it seems to be gradually dawning on humankind that the quality of our lives and (in extremis)survival of our and subsequent generations will depend to a significant extent on our ability and willingness to make urgent and significant ...

Author: Ivo Martinac 

Year: 2007 

26 Think Tank XII Tourist Cards - Experiences with Soft Mobility in Germ... file 2320 Nov 06, 2013

An increasing number of destinations face the negative sides of tourism transport. Especially, the motorized (individual) traffic can cause ecological problems due to a risen traffic volume, noise and air pollution or its negative effects on...

Author: Dorothea Dürkop & Sven Gross 

Year: 2012 

25 Think Tank XII The Impact of Volcanic Ash Clouds in 2010 and 2011 on ... file 2294 Nov 06, 2013

Few recent events which disrupted global tourism and especially tourism mobility, match the impact of the volcanic ash clouds generated from the eruption of the Icelandic volcano Eyjafjallajokull in 2010 and the Chilean volcano Puyehue in 20...

Author: David Beirman 

Year: 2012 

24 Think Tank XV Social Representations of Tourist Selfies: New Challen... file 2255 Jul 27, 2015

A number of recent incidents have focussed media attention on the phenomenon of tourist selfies, described their negative consequences for tourist destinations and identified a number of challenges for tourist site managers. This paper repor...

Author: John Pearce & Gianna Moscardo 

Year: 2015 

23 Think Tank VI How Sophisticated is the level of E-Commerce Adoption ... file 2239 Oct 13, 2013

The research aims to develop a conceptual model of e-commerce adoption in tourism enterprises. The paper begins with a literature review identifying the opportunities and competitive advantage for tourism enterprises associated with E-commer...

Author: Nina Mistilis & John D’Ambra 

Year: 2006 

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