Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Dianne Dredge, Emma-Jane Ford & Michelle Whitford
School/Work Place : Southern Cross University, Australia
Contact : dianne.dredge@scu.edu.au
Year : 2010
OPA : 2010 Outstanding Paper Award Winner

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across local government divides. The MLTMC is specifically designed to explore and build awareness of local government’s role in tourism management in the Australian context and to address a number of challenges being faced by Australian local governments including the need for a ‘joined-up’, networked model of management and service delivery for tourism. These challenges are not unique to Australia, and are common in many other parts of the world. The MLTMC demonstrates an innovative approach to information sharing and solution building in a complex organisational setting. The findings suggest there is potential to develop issue-based networks to address a range of sustainable tourism challenges faced by local government. However, collaboration is an essential forerunner to this issue-based network approach.

The MLTMC was designed as an information dissemination, extension and strategy building program to assist senior local government officers and elected representatives to better understand the role of local government in tourism management. To date, discussions of sustainable tourism education and training have tended to focus on higher education while the professional development of those working in, and more importantly around the outside of tourism in allied policy areas, has received only limited attention. The MLTMC addresses this gap. Participants of the MLTMC included general managers, councilors, strategic planners, transport engineers, parks and recreation planners, community and indigenous liaison officers. The tourism officers, who facilitated the development and implementation of the MLTMC, opted to be silent observers in the process. The significance of this paper then is to highlight the potential role of the MLTMC to address the challenges of developing a more comprehensive and collaborative response to local tourism management challenges. In doing so, the contribution of the paper is twofold: (1) the paper draws together disparate and fragmented information to identify the imperatives associated with local and regional tourism management and the need for a ‘joined up’ approach, and (2) it outlines a potential solution to bridge internal ‘silo-ification’ of councils and fragmentation that characterizes the multi-sectoral tourism policy space of local government. Further, the paper provides an avenue for provocative debate about the future of Australia’s local and regional approaches to tourism arguing for an alternative ‘joined-up’, issue-based network approach to local tourism planning and management.


List of Articles
No. Subject Viewssort Date
82 Think Tank XII Causality Between Inbound Tourism and Economic Growth:... file 7281 Nov 06, 2013

This paper examines the existing studies of the relationship between inbound tourism and economic growth. After a brief discussion of general economic growth theory and the reasons why a positive causal relationship may exist between export ...

Author: Mondher Sahli & Simon Carey 

Year: 2012 

81 Think Tank XIV The Bukit Jalil Legacy: Local Residents' Perceptions o... file 7187 Jun 26, 2014

This paper explores local population’s perceptions of the development of the Bukit Jalil area after the 1998 Kuala Lumpur Commonwealth Games. The work on which this study is based is important because it provides a fundamental insight for th...

Author: Rui Qi Chong & Paolo Mura 

Year: 2014 

80 Think Tank VIII Emerging Green Tourists: Their Behaviours and Attitudes file 7119 Oct 13, 2013

The concerns are varied and are not necessarily important to all tourists and the influence they have on sustaining the industry is unknown. For years the tourism industry has used a number of mechanisms in an attempt to green operators. The...

Author: Sue Bergin-Seers & Judith Mair 

Year: 2008 

79 Think Tank XIII Building community capacity by developing regional bus... file 7046 Nov 06, 2013

Tourism is often proposed as a strategy for community development, especially in rural or remote regions where traditional industries, such as agriculture, are experiencing an economic downturn and there are limited alternative opportunities...

Author: Anna Blackman 

Year: 2013 

78 Think Tank XV The role of interpretation in mindfulness/mindlessness... file 7038 Jul 27, 2015

Cultural tourism is recently receiving increasing attention from southern African countries (The South African National Heritage and Cultural Tourism Strategy, 2012; Van Veuren, 2001). Cultural tourism is promoted as a local development stra...

Author: Haretsebe Manwa, Dudu Boemah & Emile Coetzee 

Year: 2015 

77 Think Tank IV Sustainability in a Mature Mass-Tourism Destination: T... file 6931 Oct 13, 2013

Most destinations are struggling to achieve sustainability for their economies, their environments, their cultures and their tourism industries. This laudatory, idealistic and complex process involves many sectors of the industry, the commun...

Author: Pauline Sheldon, John Knox & Kem Lowry 

Year: 2004 

76 Think Tank V Crisis Communications and Tourism Recovery Strategies ... file 6909 Oct 13, 2013

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

75 Think Tank XIV Psychological Empowerment as Good Policy for Governanc... file 6834 Jun 26, 2014

The purpose of this paper is to discuss the potential impact psychological empowerment can have on sustainable tourism policy objectives, including improving resident attitudes toward tourism, enhancing destination competitiveness, and maint...

Author: B. Bynum Boley & Nancy Gard McGehee 

Year: 2014 

74 Think Tank XII Intersecting Mobilities: Tourists with Vision Impairme... file 6826 Nov 06, 2013

While there has been a developing interest in mobilities amongst tourism scholars, the notion of immobilities has often been ignored. Yet, there are many people who do not participate in tourism or, if they do, only experience partial mobili...

Author: Jennifer Small 

Year: 2012 

73 Think Tank VIII Lifestyle Oriented Small Tourism [LOST] Firms in the F... file 6767 Oct 13, 2013

Lifestyle has been oft cited in the literature as the main motivation for those establishing or acquiring tourism related businesses in attractive destinations. However, the term has many different dimensions and connotations, both positive...

Author: Jack Carlsen & Alison Morrison 

Year: 2008 

72 Think Tank X Establishing a Network of European Rural Villages for ... file 6674 Oct 13, 2013

The paper deals with the research activity carried out by the Authors in the context of the European Project “Listen to the Voice of Villages”. The focus is on the governance asset and tools able to enhance sustainable tourism development i...

Author: Mariangela Franch, Umberto Martini, Federica Buffa & Fabio Sacco 

Year: 2010 

71 OPA award A Framework for Work-Life Balance Practices in the Tou... file 6667 Oct 13, 2013

This paper addresses the key issues surrounding the debate over work-life balance. It provides an overview of current thinking in the general work environment, with specific focus on the issue within the tourism industry. This paper present...

Author: Margaret Deery & Leo Jago 

Year: 2008 

OPA: 2008 Outstanding Paper Award Winner 

70 Think Tank XII Sustainable Mobilities Beyond the Report: Covert Susta... file 6624 Nov 06, 2013

The concept of sustainable development has become a mainstream idea in the governance and management of travel and tourism. Over the past two decades it has attracted considerable attention and debate. While the principles of sustainable dev...

Author: Tim Coles, Emily Fenclova & Claire Dinan 

Year: 2012 

69 Think Tank IV Sustainability and Mass Destinations: Challenges and P... file 6600 Oct 13, 2013

In year 2001, the Government of the Balearic Islands decided to establish a tourism tax, named "ecotax", as an important measure to achieve a more sustainable tourism model for the islands. This paper analyses the background of the ecotax, t...

Author: Antoni Serra Cantallops 

Year: 2004 

68 Think Tank XI Identifying Critical Issues in Designing Educational T... file 6596 Oct 14, 2013

Education is seen as an important way to contribute to development. The World Bank finances educational projects with large amounts of money every year because it is convinced that improving education can help alleviate poverty by raising i...

Author: Kerstin Freudenthaler & Anja Hergesell 

Year: 2011 

67 Think Tank VII Envisioning Sustainable Tourism Futures: An Evaluation... file 6573 Oct 13, 2013

Methods for researching the future have grown both in variety and rigour, offering new opportunities for understanding sustainable tourism. This paper discusses the value of futures research as a tool for envisioning and planning sustainable...

Author: Pierre Benckendorff 

Year: 2007 

OPA: 2007 Outstanding Paper Award Winner 

66 Think Tank XII Sustainable Tourism: Is it better to travel or not to ... file 6559 Nov 06, 2013

Tourism’s growing contribution to climate change has come to the forefront of the sustainable tourism literature as evidenced by the Journal of Sustainable Tourism’s (JOST) 2010 publication of a special issue titled “Tourism: Adapting to Cli...

Author: B. Bynum Boley 

Year: 2012 

65 Think Tank XIII Tourism development led by the Third Sector - Impacts ... file 6555 Nov 06, 2013

Most tourism development is initiated and led by either the private or the public sector. These projects’ potential impacts on host communities have been explored since the 1980s, and they are now relatively well known. This is not the case ...

Author: Julia N. Albrecht & My N. D. Tran 

Year: 2013 

64 Think Tank IV Cultural Tourism as a Means for Sustainability in a Ma... file 6405 Oct 13, 2013

Tourism has become for many islands a means of social, economic and cultural development through the creation of jobs, raising standards of living and through the development of local resources for culture and heritage. Thus, many of these d...

Author: Chryso Panayidou 

Year: 2004 

63 Think Tank XII Controlling and Influencing Visitor Flow as a Basis fo... file 6229 Nov 06, 2013

Sustainable tourism at a destination is dependent on the maintenance and good management of its attractive assets. In non-urban areas, the assets will primarily be geological, natural and/or cultural, frequently of a sensitive nature, liable...

Author: David Ward-Perkins & Frédéric Dimanche 

Year: 2012 

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