Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Dianne Dredge, Emma-Jane Ford & Michelle Whitford
School/Work Place : Southern Cross University, Australia
Contact : dianne.dredge@scu.edu.au
Year : 2010
OPA : 2010 Outstanding Paper Award Winner

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across local government divides. The MLTMC is specifically designed to explore and build awareness of local government’s role in tourism management in the Australian context and to address a number of challenges being faced by Australian local governments including the need for a ‘joined-up’, networked model of management and service delivery for tourism. These challenges are not unique to Australia, and are common in many other parts of the world. The MLTMC demonstrates an innovative approach to information sharing and solution building in a complex organisational setting. The findings suggest there is potential to develop issue-based networks to address a range of sustainable tourism challenges faced by local government. However, collaboration is an essential forerunner to this issue-based network approach.

The MLTMC was designed as an information dissemination, extension and strategy building program to assist senior local government officers and elected representatives to better understand the role of local government in tourism management. To date, discussions of sustainable tourism education and training have tended to focus on higher education while the professional development of those working in, and more importantly around the outside of tourism in allied policy areas, has received only limited attention. The MLTMC addresses this gap. Participants of the MLTMC included general managers, councilors, strategic planners, transport engineers, parks and recreation planners, community and indigenous liaison officers. The tourism officers, who facilitated the development and implementation of the MLTMC, opted to be silent observers in the process. The significance of this paper then is to highlight the potential role of the MLTMC to address the challenges of developing a more comprehensive and collaborative response to local tourism management challenges. In doing so, the contribution of the paper is twofold: (1) the paper draws together disparate and fragmented information to identify the imperatives associated with local and regional tourism management and the need for a ‘joined up’ approach, and (2) it outlines a potential solution to bridge internal ‘silo-ification’ of councils and fragmentation that characterizes the multi-sectoral tourism policy space of local government. Further, the paper provides an avenue for provocative debate about the future of Australia’s local and regional approaches to tourism arguing for an alternative ‘joined-up’, issue-based network approach to local tourism planning and management.


List of Articles
No. Subject Viewssort Date
314 Think Tank XIV Can "Slow Travel" Contribute to Sustainable Tourism? file 5126 Jun 27, 2014

Slow travel as a research field has increased in popularity in the last decade. The concept started to gain attention through online communities, and tourism researchers have become interested in the possible benefits that slow travel may ha...

Author: Tina Roenhovde Tiller 

Year: 2014 

313 Think Tank X New Media for Climate Change Communication and Collabo... file 5106 Oct 13, 2013

The Climate Change Collaboratory1 aims to strengthen the relations between Austrian scientists, policy makers, educators, environmental NGOs, news media and corporations - stakeholders who recognize the need for adaptation and mitigation, b...

Author: Arno Scharl 

Year: 2010 

312 Think Tank X Innovation of and in Informal Actor Network file 5031 Oct 14, 2013

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab ...

Author: Maya Damayanti 

Year: 2010 

311 Think Tank XII Encouraging Environmentally Friendly Transport Mode Ch... file 5012 Nov 06, 2013

The travel between home and destination is a key element of any holiday and has received increasing attention by tourism scholars as its environmental and particularly its climatic impacts have become widely recognized (Gössling 2002; Metz, ...

Author: Astrid Dickinger & Anja Hergesell 

Year: 2012 

310 Think Tank XVII From Sustainability to Resilience: Understanding Diffe... file 4987 Aug 17, 2017

The tourism literature on the relationship between resilience and sustainability is still in its infancy. Some argue that resilience planning has emerged as an alternative to sustainable development to provide new perspectives on socio-ecolo...

Author: Girish Prayag & Caroline Orchiston & Mesbahuddin Chowdhury 

Year: 2017 

309 Think Tank IX Valuing Open Innovation Environments in Tourism Educat... file 4956 Oct 13, 2013

The world has changed tremendously since the publication of Our Common Future by the World Commission for Environment and Development (1987), which elevated the concept of sustainable development from grassroots initiatives to the forefront...

Author: Janne Liburd & Anne-Mette Hjalager 

Year: 2009 

» OPA award The Managing Local Tourism Master Class: Communicating... file 4933 Oct 14, 2013

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across loc...

Author: Dianne Dredge, Emma-Jane Ford & Michelle Whitford 

Year: 2010 

OPA: 2010 Outstanding Paper Award Winner 

307 Think Tank VI Corporate Social Responsibility in the Catalan hospita... file 4922 Oct 13, 2013

The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...

Author: Ramon Palau 

Year: 2006 

306 Think Tank VI Corporate Social Responsibility and Marine Tourism Org... file 4863 Oct 13, 2013

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...

Author: Ya-Ting Huang, David Botterill & Eleri Jones 

Year: 2006 

305 Think Tank VII The Practical Application of Sustainable Tourism Devel... file 4860 Oct 13, 2013

The internationally acclaimed Blackstone Valley Tourism Council continues to create a sustainable visitor destination using whole place-making techniques. Under its auspices, the Sustainable Tourism Planning and Development Laboratory share...

Author: Robert Billington, Natalie Carter & Lilly Kayamba 

Year: 2007 

304 Think Tank XI Environmental Attitudes of Generation Y Students: Foun... file 4850 Oct 14, 2013

Sustainability has long been a theme in the tourism research and planning literature and is a growing concern in the wider area of business and corporate management. Consequent to these trends in practice and research there has been a growt...

Author: Pierre Benckendorff, Gianna Moscardo & Laurie Murphy 

Year: 2011 

303 Think Tank XI Learning Network Sustainable Tourism (LNST) for Touris... file 4831 Oct 14, 2013

Since 2002 the Flemish Tourism Board, the executive agency of the Flemish Ministry of Tourism, has implemented different actions to introduce the principles of sustainable tourism into tourism education in Flanders. The general objective is...

Author: Griet Geudens & Manuel Minne 

Year: 2011 

302 Think Tank XIV A Multidisciplinary Approach to the Study of Sustainab... file 4822 Jun 26, 2014

Emerging tourist destinations can challenge ecological, economic, social, and quality of life barriers. These issues draw attention towards the consequences of increasing complexity that are often found as a tourist marketing system grows an...

Author: Sarah Duffy & Larry Dwyer 

Year: 2014 

OPA: 2014 Outstanding Paper Award Winner 

301 Think Tank VII Practical Interpretations of a Dynamic Model of Sustai... file 4817 Oct 13, 2013

"Operational definitions of tourism sustainability require details regarding what is to be sustained, for whom it is to be sustained, and the level at which it is to be sustained." This is the introductory sentence to "A Dynamic Model of Sus...

Author: Timothy Tyrrell & Robert Johnston 

Year: 2007 

300 Think Tank XIV Development of a Certification System for Sustainable ... file 4733 Jun 27, 2014

Tourism destinations are complex entities that can be defined as geographical areas of different sizes that are being visited by tourists. Most definitions then differentiate between the perspectives of those living in and managing a destina...

Author: Wolfgang Strasdas 

Year: 2014 

299 Think Tank V Crisis Communications and Tourism Recovery Strategies ... file 4684 Oct 13, 2013

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

298 Think Tank XIX Exploring guest book inscriptions towards understandin... file 4678 Oct 23, 2019

Key words: visitor experience, guest books, Mnemba Island Lodge, Zanzibar Page: 125-139 Exploring guest book inscriptions towards understanding tourist experience at Mnemba Island Lodge.pdf Normal 0 false false false EN-US X-NONE X-NONE /* S...

Author: Kevin Mearns 

Year: 2019 

297 Think Tank XI Visualising Sustainability: Reflections on Applied Stu... file 4670 Oct 14, 2013

As Sontag (1979) stated, we live in an image-based world within which we are continuously bombarded with visuals in countless formats and guises. However, despite such image saturation, academic engagement whether through teaching or resear...

Author: Caroline Scarles 

Year: 2011 

296 Think Tank VIII Lifestyle Oriented Small Tourism [LOST] Firms in the F... file 4658 Oct 13, 2013

Lifestyle has been oft cited in the literature as the main motivation for those establishing or acquiring tourism related businesses in attractive destinations. However, the term has many different dimensions and connotations, both positive...

Author: Jack Carlsen & Alison Morrison 

Year: 2008 

295 Think Tank XIII Exploring the Relationship between Cultural Capital in... file 4620 Nov 06, 2013

There is substantial literature on the impacts of tourism on culture, both positive and negative, however, there are relatively few articles that explore the relationship between cultural capital and sustainable tourism. This paper will repo...

Author: Laurie Murphy & Andrea Schurmann 

Year: 2013 

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