Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Dianne Dredge, Emma-Jane Ford & Michelle Whitford
School/Work Place : Southern Cross University, Australia
Contact : dianne.dredge@scu.edu.au
Year : 2010
OPA : 2010 Outstanding Paper Award Winner

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across local government divides. The MLTMC is specifically designed to explore and build awareness of local government’s role in tourism management in the Australian context and to address a number of challenges being faced by Australian local governments including the need for a ‘joined-up’, networked model of management and service delivery for tourism. These challenges are not unique to Australia, and are common in many other parts of the world. The MLTMC demonstrates an innovative approach to information sharing and solution building in a complex organisational setting. The findings suggest there is potential to develop issue-based networks to address a range of sustainable tourism challenges faced by local government. However, collaboration is an essential forerunner to this issue-based network approach.

The MLTMC was designed as an information dissemination, extension and strategy building program to assist senior local government officers and elected representatives to better understand the role of local government in tourism management. To date, discussions of sustainable tourism education and training have tended to focus on higher education while the professional development of those working in, and more importantly around the outside of tourism in allied policy areas, has received only limited attention. The MLTMC addresses this gap. Participants of the MLTMC included general managers, councilors, strategic planners, transport engineers, parks and recreation planners, community and indigenous liaison officers. The tourism officers, who facilitated the development and implementation of the MLTMC, opted to be silent observers in the process. The significance of this paper then is to highlight the potential role of the MLTMC to address the challenges of developing a more comprehensive and collaborative response to local tourism management challenges. In doing so, the contribution of the paper is twofold: (1) the paper draws together disparate and fragmented information to identify the imperatives associated with local and regional tourism management and the need for a ‘joined up’ approach, and (2) it outlines a potential solution to bridge internal ‘silo-ification’ of councils and fragmentation that characterizes the multi-sectoral tourism policy space of local government. Further, the paper provides an avenue for provocative debate about the future of Australia’s local and regional approaches to tourism arguing for an alternative ‘joined-up’, issue-based network approach to local tourism planning and management.


List of Articles
No. Subject Viewssort Date
314 Think Tank IX Malay Small Family Business Values file 10316 Dec 19, 2013

In Malaysia approximately 90% of the businesses are categorized as small and medium enterprises (SMEs). The majority of these small businesses are family owned and make a significant contribution to Malaysian Gross Domestic Product. The prev...

Author: Askiah Jamaluddin & Jack Carlsen 

Year: 2009 

313 Think Tank IX How to create superior value in sustainable tourism: ... file 10232 Oct 13, 2013

Extensive research and practical implementation concerning the value of natural resources has thus far been conducted when one considers for example wildlife-, eco- and cultural tourism, however many of these values originate from industry ...

Author: Philipp E. Boksberger & Jack Carlsen 

Year: 2009 

312 Think Tank X The Importance of Networks for Innovation in Sustainab... file 10226 Oct 13, 2013

This paper highlights the importance of new and established networks that underpin the innovation processes in sustainable tourism. It will draw on published literature as well as case studies to describe the various types of networks that ...

Author: Jack Carlsen, Janne J. Liburd & Deborah Edwards 

Year: 2010 

311 Think Tank IX Revitalizing Community Values through Railway Regenera... file 10215 Oct 13, 2013

This paper presents a tourism research and education approach for the optimization of social capital invested in community action in support of railway tourism in the Asia Pacific region. The main hypothesis of the research is that railway r...

Author: Ian Chaplin 

Year: 2009 

310 Think Tank VII Web 2.0, Tourist Activated Networks and Sustainability... file 10128 Oct 13, 2013

With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and T...

Author: Daniel Fesenmaier 

Year: 2007 

309 Think Tank IX Community based sustainable tourism: Quality of life a... file 10068 Oct 13, 2013

This paper explores the concept of quality of life (QOL) as perceived by residents in tourism destinations and examines differences in perceptions of QOL among culturally different destinations. The perceived QOL of local community is an imp...

Author: Yvette Reisinger & Kwang-Soo Park 

Year: 2009 

308 Think Tank XII Furthering the Understanding of the Slow Travel Phenom... file 10026 Nov 06, 2013

Slow travel is a relatively new concept. Originally this was a grass root movement, which now is becoming an interest area for scholars. The first organised networks and forums started to emerge approximately a decade ago. A slow travel webs...

Author: Tina Roenhovde Tiller 

Year: 2012 

307 Think Tank XIV A Multi-Stakeholder Perspective on Sustainable Tourism... file 9902 Jun 26, 2014

In this study, I take up the task to work towards a theoretical and methodological framework that allows using sustainability as a threshold concept for critically evaluating the assumptions embedded in both tourism management theory and pra...

Author: José-Carlos García-Rosell 

Year: 2014 

306 Think Tank XII Destination Governance and Tourist Mobilities: New Par... file 9881 Nov 06, 2013

Resort communities are complex systems where destination governance has become increasingly challenged by new mobilities of capital, finance, labor, communication, transportation, leisure and tourism. Popular destinations like the coastal co...

Author: Dianne Dredge & Tazim Jamal 

Year: 2012 

305 Think Tank V Tourism Education for Cambodia: A Case Study of its Fi... file 9853 Oct 13, 2013

This paper details the development, delivery and outcomes of a Masters course in Tourism Development that was delivered by the Royal University of Phnom Penh, with the assistance and support of the University of Technology Sydney (UTS) and t...

Author: Ravi Ravinder 

Year: 2005 

304 Think Tank XI Environmental Attitudes of Generation Y Students: Foun... file 9846 Oct 14, 2013

Sustainability has long been a theme in the tourism research and planning literature and is a growing concern in the wider area of business and corporate management. Consequent to these trends in practice and research there has been a growt...

Author: Pierre Benckendorff, Gianna Moscardo & Laurie Murphy 

Year: 2011 

303 Think Tank IX What do sustainable tourism researchers value? An anal... file 9800 Oct 13, 2013

Sustainable Tourism has emerged as a major field of specialisation within tourism and has been so pervasive that some have suggested that the field represents a fifth platform of tourism research, while others have argued that the field has...

Author: Pierre Benckendorff 

Year: 2009 

302 Think Tank VI Sustainable tourist accommodation management: The role... file 9699 Oct 13, 2013

The integration of sustainability within the domain of tourism has recently made considerable progress. For instance, in the UK and the Netherlands, the most important federations of tour operators, the FTO and the ANVR, have introduced obli...

Author: Menno Houtstra 

Year: 2006 

301 Think Tank VII The Practical Application of Sustainable Tourism Devel... file 9694 Oct 13, 2013

The internationally acclaimed Blackstone Valley Tourism Council continues to create a sustainable visitor destination using whole place-making techniques. Under its auspices, the Sustainable Tourism Planning and Development Laboratory share...

Author: Robert Billington, Natalie Carter & Lilly Kayamba 

Year: 2007 

300 OPA award Slow Travellers - Who Are They, and What Motivates Them? file 9558 Nov 06, 2013

Tourism’s contribution to global greenhouse gas (GHG) emissions is estimated to be around 5% and is forecast to grow rapidly, to around 16% of global emissions by 2020. Future strategies for mitigation must address the levels of demand for t...

Author: Derek Robbins & Jaedong Cho 

Year: 2012 

OPA: 2012 Outstanding Paper Award Winner 

299 Think Tank VIII Community Actions to Engage Local Residents in Tourism... file 9557 Dec 19, 2013

This paper explores the residents’ knowledge of community actions to engage local members in tourism planning and development in the King Cobra Village of Thailand. The degree of participatory ability which is associated with the public atti...

Author: Kitsada Tungchawal 

Year: 2008 

298 Think Tank VIII Shared Playgrounds: Contrasting Visitor Perspectives o... file 9498 Oct 13, 2013

Tourism is forming an increasingly significant component of the social and economic fabric of many major cities around the world. The quality of life for the residents of a city can be both degraded and enhanced by tourism and its associated...

Author: Tony Griffin, Deborah Edwards, Katie Schlenker & Bruce Hayllar 

Year: 2008 

297 OPA award Crisis Communications and Tourism Recovery Strategies ... file 9448 Oct 13, 2013

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

296 Think Tank VIII Sustaining through Gastronomy: The Case of Slow Food M... file 9417 Oct 13, 2013

This paper is conducted within the interpretive paradigm, using subjectivist, non-positivist, qualitative approach to research started out of writer’s personal motivation after being exposed to a couple of Slow Food conviviums in the recent ...

Author: Miha Bratec 

Year: 2008 

295 Think Tank IV Environmental Training and Measures at Scandic Hotels,... file 9358 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

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