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Key words: Customer Experience, Sustainable Marketing, CSR, Communication, Hospitality Management
The internationally acclaimed Blackstone Valley Tourism Council continues to create a sustainable visitor destination using whole place-making techniques. Under its auspices, the Sustainable Tourism Planning and Development Laboratory share...
Author: Robert Billington, Natalie Carter & Lilly Kayamba
Year: 2007
This study examines the existing pattern of stakeholder relationships representing major partners of sustainable tourism development. By utilizing a network analysis lens the study also helps us understand the impact of inter relationships ...
Author: Seldjan Timur
Year: 2010
After decades of tourism research definitions and statistics of global tourism, flows are still not uniformly defined. A problem is that scholars, sector stakeholders and policy makers tend to have a biased image of the global tourism system...
Author: Paul Peeters & Martin Landré
Year: 2012
The Climate Change Collaboratory1 aims to strengthen the relations between Austrian scientists, policy makers, educators, environmental NGOs, news media and corporations - stakeholders who recognize the need for adaptation and mitigation, b...
Author: Arno Scharl
As climate change gains global attention from events like the summit in Copenhagen held during December of 2009, the need for sustainable tourism is more important than ever; with comprehensive education in sustainability concepts and practi...
Author: Cynthia S. Deale & Nelson Barber
Since 2002 the Flemish Tourism Board, the executive agency of the Flemish Ministry of Tourism, has implemented different actions to introduce the principles of sustainable tourism into tourism education in Flanders. The general objective is...
Author: Griet Geudens & Manuel Minne
Year: 2011
Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...
Author: Ya-Ting Huang, David Botterill & Eleri Jones
Year: 2006
The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...
Author: Ramon Palau
The concerns are varied and are not necessarily important to all tourists and the influence they have on sustaining the industry is unknown. For years the tourism industry has used a number of mechanisms in an attempt to green operators. The...
Author: Sue Bergin-Seers & Judith Mair
Year: 2008
The recent explosion of second home development in tourism areas around the world is a reflection not only of the increased mobility of capital and people associated with the effects of globalization but also the development models employed ...
Author: Alison M. Gill, Peter W. Williams & Shelagh Thompson
Year: 2009
The purpose of this paper is to discuss the potential impact psychological empowerment can have on sustainable tourism policy objectives, including improving resident attitudes toward tourism, enhancing destination competitiveness, and maint...
Author: B. Bynum Boley & Nancy Gard McGehee
Year: 2014
Tourism’s growing contribution to climate change has come to the forefront of the sustainable tourism literature as evidenced by the Journal of Sustainable Tourism’s (JOST) 2010 publication of a special issue titled “Tourism: Adapting to Cli...
Author: B. Bynum Boley
This paper looks at the development of an ecotrekking industry on the Kokoda Track and demonstrates how the use of participatory methods in community based tourism can align two different “regimes of truth” (that of the community and of the ...
Author: Stephen Wearing, Paul Chatterton & Amy Reggers
The tourism literature on the relationship between resilience and sustainability is still in its infancy. Some argue that resilience planning has emerged as an alternative to sustainable development to provide new perspectives on socio-ecolo...
Author: Girish Prayag & Caroline Orchiston & Mesbahuddin Chowdhury
Year: 2017
The risk management of tourism as an industry involves quantification of unprecedented, unlikely but possible negative exogenous event to the region. The objective of this paper is to discuss further on an alternative quantitative method to ...
Author: Tadayuki Hara
Year: 2005
A traditional and widely held view is that a sustainable approach to destination planning and management ideally requires that marketing and product development are undertaken in an integrated manner. However, if we take just two activities...
Author: Tazim Jamal & Dianne Dredge
This case study complements recent research on FDI in tourism in African countries conducted by the United National Conference on Trade and Development (UNCTAD). These projects aim to better understand the pro-development effects of tourism...
Author: Lee Davidson & Mondher Sahli
There is substantial literature on the impacts of tourism on culture, both positive and negative, however, there are relatively few articles that explore the relationship between cultural capital and sustainable tourism. This paper will repo...
Author: Laurie Murphy & Andrea Schurmann
Year: 2013
Resort communities are complex systems where destination governance has become increasingly challenged by new mobilities of capital, finance, labor, communication, transportation, leisure and tourism. Popular destinations like the coastal co...
Author: Dianne Dredge & Tazim Jamal
The paper deals with the research activity carried out by the Authors in the context of the European Project “Listen to the Voice of Villages”. The focus is on the governance asset and tools able to enhance sustainable tourism development i...
Author: Mariangela Franch, Umberto Martini, Federica Buffa & Fabio Sacco
