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RESOURCES: PAPERS & PRESENTATIONS

Author : Leo Jago & Margaret Deery
School/Work Place : Victoria University, Australia
Contact : Leo.Jago@vu.edu.au
Year : 2007

Innovation is fundamental to any industry in its quest to realising its potential. The tourism industry is no different in this pursuit of excellence and innovation but, unlike many other industries, it is largely comprised of small businesses that struggle to stay abreast of new innovations and adopt them. Many innovations, that are sought by the industry and developed accordingly, are not used for a range of reasons. The failure to adopt the new ideas then leads to reluctance to produce further innovations. Thus, it is argued, the main problem confronting the tourism industry is not so much the lack of innovation but rather the failure to adopt innovation. This paper examines the literature behind innovation adoption within the tourism industry, provides examples of innovation within the Australian tourism industry context and the difficulties faced by industry in the uptake of the innovative products. The paper concludes with recommendations to overcome these barriers for innovation uptake.


List of Articles
No. Subject Viewssort Date
314 Think Tank XII Evaluation of the accessibility of Monterrey's Tourism... file 2577 Nov 06, 2013

Despite several declarations, policies and regulations that seek to protect their rights, people with disabilities still encounter several constrains that impede their full participation in society, and, in particular, their access to and en...

Author: Blanca A. Camargo, Isabel Sánchez, Fátima Guajardo & Alejandro García 

Year: 2012 

313 Think Tank VII Social Responsibility and Innovation on Trafficking an... file 2623 Oct 13, 2013

Ethical questions related to globalization, human rights, unfair labor practices and trans-boundary exchanges of capital and work force create ever more complex challenges for the tourism sustainability agenda. In recent years, the tourism i...

Author: Camelia Tepelus 

Year: 2007 

312 Think Tank IX Ethical Confusion and Confusion of Ethics: Unpacking t... file 2646 Oct 13, 2013

For many decades authors (see Sontag, 1976, Baederholt, 2006, Chalfern, 1979, Crang, 1997) have recognised the fundamental role of photography within tourism. Many such as Urry (1999, 2002), Crouch (2000, 2002) and Crouch & Lubbren (200...

Author: Caroline Scarles 

Year: 2009 

311 Think Tank VII Outfitting and Guiding as Sustainable Tourism file 2649 Oct 13, 2013

The antecedents of the modern outfitter are numerous and varied, reaching far back into mythology, allegoric literature, history, and geographic exploration. Throughout history, guides have played two distinct roles, the pathfinder and the m...

Author: Norma Nickerson 

Year: 2007 

310 Think Tank IV A Theoretical Perspective of Triple Bottom Line Report... file 2681 Oct 13, 2013

Triple Bottom Line is defined and explained within the context of a broad philosophical approach to business and a more narrow perspective of reporting performance. The impact of the broader notion of sustainable development, with its macro ...

Author: Jeffrey Faux 

Year: 2004 

309 Think Tank XVII Transit Tours for Airport Passengers – Issues and Chal... file 2708 Aug 17, 2017

Since the advent of liberalisation of the aviation industry in the late 1970s, many countries have adopted the liberal policy in air transport and entered bilateral air service agreements, often referred to as “open skies agreements” (OSAs),...

Author: Priscilla Chau Min Poon 

Year: 2017 

308 Think Tank IX Recreation Specialisation and Destination Image: A cas... file 2712 Oct 13, 2013

Papua New Guinea (PNG) should be to Australia what Costa Rica and Belize are to the USA – a proximate and successful tourist destination that attracts sustainable numbers of tourists drawn to the extraordinary diversity of endemic wildlife,...

Author: Kevin Lyons, Kevin Markwell & Patricia Johnson 

Year: 2009 

307 Think Tank IX Values: Dollars, trees or feelings? file 2789 Oct 13, 2013

The importance of values to tourism is but one aspect of the importance of values in human interactions with the natural environment and even more broadly to the human condition. However, attempts to understand the impact of values on behav...

Author: Denise Dillon 

Year: 2009 

306 Think Tank XIV Welcoming Chinese Visitors and the Easternization of t... file 2818 Jun 26, 2014

Tourism academics, practitioners, governments and agencies around the world are in general agreement about the future of tourism in what commentators have tagged The Asian Century. Assuming demographic and economic conditions persist, the in...

Author: Patricia C. Johnson 

Year: 2014 

305 Think Tank XI Use of Cases in an Ethical Teaching Resource for Touri... file 2852 Oct 14, 2013

Ethical problems are an integral part of all professions and academic disciplines (Clarkeburn, 2002). However, it is recognised that the increasing application of technology by students in research is not always matched by consideration of ...

Author: Carl Cater 

Year: 2011 

304 Think Tank XIV Exploring Youth Perspectives on Quality of Life and To... file 2876 Jun 26, 2014

The concept of Quality of Life (QoL) is implicit in conceptualisations of tourism, especially those used to develop and guide tourism policy and planning. At the individual level it is assumed that travel offers a number of different ways to...

Author: Anna Blackman, Gianna Moscardo, Andrea Schurmann & Laurie Murphy 

Year: 2014 

303 Think Tank V An Economic Explanation of the Net Benefits of Tourism... file 2889 Oct 13, 2013

International tourism is increasingly viewed as one of the best opportunities for a sustainable economic and social development of developing countries. There is also an increasing concern from public policy makers as to whether mass tourism...

Author: Mondher Sahli & Jean-Jacques Nowak 

Year: 2005 

302 Think Tank XV The role of souvenir vendors in the cultural sustainab... file 2912 Jul 27, 2015

The research investigated the role of souvenir vendors in sustaining the social-cultural authenticity of Chichen Itza’s host community, a Mexican UNESCO World Heritage Site (WHS) (UNESCO, 2015a). The case study evaluated the Maya-descent ven...

Author: Ady Milman 

Year: 2015 

301 Think Tank VIII A Tool for Improving the Sustainability of Tourism Ind... file 2917 Oct 13, 2013

The tourism industry’s interest in sustainable management has increased in exponential proportions over the past year. Substantial amounts of space in industry journals are devoted to issues such as sustainability, energy management, green b...

Author: Claudia Jurowski 

Year: 2008 

300 Think Tank XII Tourist Cards - Experiences with Soft Mobility in Germ... file 2975 Nov 06, 2013

An increasing number of destinations face the negative sides of tourism transport. Especially, the motorized (individual) traffic can cause ecological problems due to a risen traffic volume, noise and air pollution or its negative effects on...

Author: Dorothea Dürkop & Sven Gross 

Year: 2012 

» Think Tank VII The Uptake of Innovation in Tourism Organisations: Bar... file 3006 Oct 13, 2013

Innovation is fundamental to any industry in its quest to realising its potential. The tourism industry is no different in this pursuit of excellence and innovation but, unlike many other industries, it is largely comprised of small busines...

Author: Leo Jago & Margaret Deery 

Year: 2007 

298 Think Tank XV Social Representations of Tourist Selfies: New Challen... file 3028 Jul 27, 2015

A number of recent incidents have focussed media attention on the phenomenon of tourist selfies, described their negative consequences for tourist destinations and identified a number of challenges for tourist site managers. This paper repor...

Author: John Pearce & Gianna Moscardo 

Year: 2015 

297 Think Tank VIII Managing Work/Life Balance Issues: An Examination of H... file 3036 Oct 13, 2013

The purpose of this study was to identify international human resource management best practice with regard to work/life balance policies and practices within an international hotel in Auckland, New Zealand. The methodology included an anal...

Author: Elizabeth Roberts, David Williamson & Carmen Cox 

Year: 2008 

296 Think Tank XV Can we eat it? Exploring the cultural challenges in ma... file 3046 Jul 27, 2015

Can we eat it? How did you stop the waves? Is there water in there? Where is the switch to turn it off? Will it eat me? These are just some of the many questions asked by visitors to uShaka Sea World in Durban, South Africa. While South Afri...

Author: Judy Mann & Roy Ballantyne & Jan Packer 

Year: 2015 

295 Think Tank VIII Will the Advent of a More Responsible Type of Tourism ... file 3067 Oct 13, 2013

‘Responsible’ tourism is all the rage nowadays. Parallel to the offer commercialized by specialized tour operators on the sustainable niche, traditional tour-operators have also begun to claim the sustainability of their offer. One can henc...

Author: Maud Tixier 

Year: 2008 

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