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RESOURCES: PAPERS & PRESENTATIONS

Author : Dianne Dredge, Emma-Jane Ford & Michelle Whitford
School/Work Place : Southern Cross University, Australia
Contact : dianne.dredge@scu.edu.au
Year : 2010
OPA : 2010 Outstanding Paper Award Winner

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across local government divides. The MLTMC is specifically designed to explore and build awareness of local government’s role in tourism management in the Australian context and to address a number of challenges being faced by Australian local governments including the need for a ‘joined-up’, networked model of management and service delivery for tourism. These challenges are not unique to Australia, and are common in many other parts of the world. The MLTMC demonstrates an innovative approach to information sharing and solution building in a complex organisational setting. The findings suggest there is potential to develop issue-based networks to address a range of sustainable tourism challenges faced by local government. However, collaboration is an essential forerunner to this issue-based network approach.

The MLTMC was designed as an information dissemination, extension and strategy building program to assist senior local government officers and elected representatives to better understand the role of local government in tourism management. To date, discussions of sustainable tourism education and training have tended to focus on higher education while the professional development of those working in, and more importantly around the outside of tourism in allied policy areas, has received only limited attention. The MLTMC addresses this gap. Participants of the MLTMC included general managers, councilors, strategic planners, transport engineers, parks and recreation planners, community and indigenous liaison officers. The tourism officers, who facilitated the development and implementation of the MLTMC, opted to be silent observers in the process. The significance of this paper then is to highlight the potential role of the MLTMC to address the challenges of developing a more comprehensive and collaborative response to local tourism management challenges. In doing so, the contribution of the paper is twofold: (1) the paper draws together disparate and fragmented information to identify the imperatives associated with local and regional tourism management and the need for a ‘joined up’ approach, and (2) it outlines a potential solution to bridge internal ‘silo-ification’ of councils and fragmentation that characterizes the multi-sectoral tourism policy space of local government. Further, the paper provides an avenue for provocative debate about the future of Australia’s local and regional approaches to tourism arguing for an alternative ‘joined-up’, issue-based network approach to local tourism planning and management.


List of Articles
No. Subject Viewssort Date
122 Think Tank VI Corporate Social Responsibility and Marine Tourism Org... file 8963 Oct 13, 2013

Corporate Social Responsibility (CSR) has become an important issue for some governments but the tourism industry appears to be slow in adopting CSR strategies. By focusing on CSR, we argue that the implementation of CSR audits could help t...

Author: Ya-Ting Huang, David Botterill & Eleri Jones 

Year: 2006 

121 Think Tank IX Labour Justice and Sustainable Tourism: The Centrality... file 8950 Oct 13, 2013

What we value is intricately linked to our morality and our ethics, whether personal or corporate. Sustainability is essentially a statement of morality, embedding as it does the notion of inter- and intra-generational equity. This includes,...

Author: Stephanie Chok & Jim Macbeth 

Year: 2009 

120 Think Tank VIII Destination Competitiveness and Policy Making for Pove... file 8938 Oct 13, 2013

This paper has five aims. First, to discuss the Travel and Tourism Competitiveness Index (TTCI) and the method of its construction. If the TTCI is to have policy significance it is essential that its components be identified and analysed as ...

Author: Larry Dwyer 

Year: 2008 

119 Think Tank XIV Exploring the potential of Community Based Ecotourism ... file 8858 Jun 27, 2014

Development in developing countries often results in mass land-use change and subsequent increase in greenhouse gas emission by deforestation or forest degradation. For instance, approximately a-fifth of global greenhouse gas emissions was a...

Author: Stephen Wearing, Paul Chatterton, Amy Reggers & Hanna Sakata 

Year: 2014 

118 Think Tank XI Visualising Sustainability: Reflections on Applied Stu... file 8787 Oct 14, 2013

As Sontag (1979) stated, we live in an image-based world within which we are continuously bombarded with visuals in countless formats and guises. However, despite such image saturation, academic engagement whether through teaching or resear...

Author: Caroline Scarles 

Year: 2011 

117 Think Tank VII Innovations in Volunteer Tourism: A Case Study of Fund... file 8732 Oct 13, 2013

The popularity of volunteer tourism as a form of alternative tourism has grown significantly over the past decade (McGehee, and Norman, 2002). Volunteer tourists can now be found throughout the world participating in a wide array of social, ...

Author: Kevin Lyons 

Year: 2007 

116 Think Tank IX Valuing Open Innovation Environments in Tourism Educat... file 8659 Oct 13, 2013

The world has changed tremendously since the publication of Our Common Future by the World Commission for Environment and Development (1987), which elevated the concept of sustainable development from grassroots initiatives to the forefront...

Author: Janne Liburd & Anne-Mette Hjalager 

Year: 2009 

» OPA award The Managing Local Tourism Master Class: Communicating... file 8513 Oct 13, 2013

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across loc...

Author: Dianne Dredge, Emma-Jane Ford & Michelle Whitford 

Year: 2010 

OPA: 2010 Outstanding Paper Award Winner 

114 Think Tank XIII Understanding Sense of Place in Tourism Development: T... file 8506 Nov 06, 2013

This paper introduces the rationale for a study which explores the relationship between sense of place and sustainability at Tunku Abdul Rahman National Park (TARP), Sabah. Sense of place encompasses an understanding of the meaning bestowed ...

Author: Paulin Wong Poh Lin & Balvinder Kaur Kler 

Year: 2013 

113 Think Tank XII Opportunities and Obstacles for Sustainable Tourism Mo... file 8449 Nov 06, 2013

Cross border destination management is characterized by some extra challenges: national, district or county interests, different administrative structures, a high impact of politics and policies, inequality of tourism infrastructures, power ...

Author: Tatjana Thimm 

Year: 2012 

112 Think Tank XIV Development of a Certification System for Sustainable ... file 8292 Jun 27, 2014

Tourism destinations are complex entities that can be defined as geographical areas of different sizes that are being visited by tourists. Most definitions then differentiate between the perspectives of those living in and managing a destina...

Author: Wolfgang Strasdas 

Year: 2014 

111 Think Tank XII Social and Economic Mobility: Expatriate Practises in ... file 8260 Nov 06, 2013

Bali has long been a tourist destination for Australian tourists and the Australian tourist market is an important one for Bali tourism. In the last two decades, increasingly Australian tourists have and are shifting their mobility practices...

Author: Gayle Jennings 

Year: 2012 

110 Think Tank XIV The Development of a National Tourism Research Agenda ... file 8232 Jun 26, 2014

A national research agenda identifies the research priorities that need to be addressed to “inform future policy and service delivery” by government and “for use by academics and practitioners to stimulate research, partnerships and collabor...

Author: Leo Jago & Margaret Deery 

Year: 2014 

109 Think Tank XIII Exploring the Relationship between Cultural Capital in... file 8213 Nov 06, 2013

There is substantial literature on the impacts of tourism on culture, both positive and negative, however, there are relatively few articles that explore the relationship between cultural capital and sustainable tourism. This paper will repo...

Author: Laurie Murphy & Andrea Schurmann 

Year: 2013 

108 Think Tank VIII Resident Support for Sustainable Tourism Policies in T... file 8186 Oct 13, 2013

During the last two decades, there has been increased focus on topics related to various aspects of sustainable tourism. Believing that sustainable tourism can be a serious alternative that can remedy some of the negative impacts associated ...

Author: Ercan Sirakaya-Turk, Muzzo S. Uysal & Turgut Var 

Year: 2008 

107 Think Tank V Tourism in Small Communities: Risks and Benefits file 8166 Oct 13, 2013

This paper presents the findings from a Sustainable Tourism Co-operative Research Centre study into the risks associated with the social impacts of tourism on a small community in the Australian state of Tasmania. This state is known for its...

Author: Leo Jago, Margaret Deery & Liz Fredline 

Year: 2005 

106 Think Tank VI Service Learning in Tourism Educational Programs – A S... file 8120 Oct 13, 2013

A problem in developing new tourism markets remains how to resource them from an existing employment base. Key questions arising are: Do current tourism enterprises have the existing skills to move into these new markets for sustainable tour...

Author: Susan Anita Briggs 

Year: 2006 

105 Think Tank XIII Striving for Environmental Sustainability through Soci... file 8067 Nov 06, 2013

The question how native societies cope with the increasing pressure of global values, such as sustainability, westernization and democratic institutions has been asked in the last decades (Smith, 1989; Honey, 1999; Nash, 2001; Honey, 2008). ...

Author: Peter Varga 

Year: 2013 

104 Think Tank VII Rural Adventure Tourism and Social Entrepreneurship file 8053 Oct 13, 2013

The intent of this research is to provide a comparative analysis of several innovative social entrepreneurial businesses operating within the realm of rural adventure tourism. This qualitative, case-based research explores six companies, wh...

Author: Christina Heyniger & Kristin Lamoureaux 

Year: 2007 

103 Think Tank X Implementation of the DIT-ACHIEV Model for Sustainable... file 8046 Oct 13, 2013

The DIT-ACHIEV Model is a model of sustainable tourism indicators developed in a previous research project undertaken by the School of Hospitality Management and Tourism, Dublin Institute of Technology. The indicators represent six fields o...

Author: Maeve Morrissey, Kevin Griffin & Sheila Flanagan 

Year: 2010 

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