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RESOURCES: PAPERS & PRESENTATIONS

Author : Grace K.S. Ho & Rob Law
School/Work Place : Hong Kong Polytechnic University, Hong Kong
Contact : grace.ho@connect.polyu.hk
Year : 2017

The hospitality and tourism industry is facing a serious skilled manpower shortage globally, and the best way to meet the manpower needs of the industry is through training and education. The shortage of skilled talent is a global issue in the hotel and tourism industry. WTTC (2015) shows that 37 out of 46 countries are facing a talent ‘deficit’ or ‘shortage’; a shortfall of 14 million jobs in the travel and tourism sector is forecast, which stands to reduce its contribution to global GDP by US$610 billion over the next ten years. Examples of countries reporting such worries are Canada (TWIG, 2017), Australia (AusTrade, 2017), India (Barot, 2012), and Singapore (Singapore Tourism Board, 2014). Apparently, industry, tertiary institutions, and governments, are all trying hard to attract more talent to meet the industry’s needs. However, as consumers, students these days have abundant choice for higher education program and tertiary institution. The decision whether to choose the hospitality and tourism discipline or another discipline in pursuit of higher educational attainment is still up to the individual young adult concerned.

Ho & Law, Finding and Fostering Our Future Tourism Leaders_Undergraduate Choice in Pursuit of Hospitality and Tourism Higher Education PP.pdf

Ho & Law, Finding and Fostering Our Future Tourism Leaders_Undergraduate Choice in Pursuit of Hospitality and Tourism Higher Education.pdf


List of Articles
No. Subject Viewssort Date
14 Think Tank XVI Polar bears, Climate Change, CSR and Sustainable Tourism 815 Jul 02, 2016

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Author: Jeremy Pearce 

Year: 2016 

13 Think Tank XVI Spirituality and corporate social responsibility in to... file 794 Jul 02, 2016

This ongoing study investigates the role of spirituality for corporate social responsibility (CSR) by tourism businesses in lesser developed countries and the implications this has at the destination level. While much of the world’s tourism...

Author: Alexandra Law, Putu Indah Rahmawati & Terry De Lacy 

Year: 2016 

12 Think Tank XVI Empowering communities and enabling conservation: Revi... file 792 Jul 02, 2016

The Africa Foundation a non-profit organization was founded in 1992 when Conservation Corporation Africa (since renamed and rebranded to &Beyond) was founded in South Africa. A central principle of the Conservation Corporation, safari l...

Author: Kevin Mearns 

Year: 2016 

11 Think Tank XVI United we stand, divided we fall: Strategies for engag... file 769 Jul 02, 2016

Many tourism corporate responsibility programs require the support and/or compliance of guests or customers, yet little attention has been paid to the design of strategies to encourage this compliance. Research in the areas of tourist inter...

Author: Karen Hughes & Gianna Moscardo 

Year: 2016 

OPA: 2016 Outstanding Paper Award Winner 

10 Think Tank XVI The Influences of Hotel Contexts on Tourist Behaviour.... file 748 Jul 02, 2016

Sustainability deals with the relation between people and their environment. The configuration of this connection and the communication between the two are decisive when talking about a socially acceptable, ecologically compatible and econo...

Author: Stefan Raich 

Year: 2016 

9 Think Tank XVI Reaching the hard to reach: CSR and employee engagemen... file 732 Jul 02, 2016

As the duties and behaviour of organizations within the tourism industry evolve to accommodate expectations of pro-sustainable business change, so too does the role and responsibility of employees within these organisations. As key actors i...

Author: Kelsy Hejjas, Caroline Scarles & Graham Miller 

Year: 2016 

8 Think Tank XVI Examining Corporate Social Responsibility in Tourism: ... file 669 Jul 02, 2016

One of the biggest challenges facing the tourism industry and policy makers is the emerging and fast growing ‘sharing economy’. Keeping abreast of this, disruptive but potentially transformative phenomenon has been challenging for industry,...

Author: Stephen Wearing & Kevin Lyons 

Year: 2016 

7 Think Tank XVII Lack of transparency - a barrier for the diffusion of ... file 655 Aug 17, 2017

Throughout the last two decades, the tourism industry has changed due to the revolutionary development in the realm of information and communication technologies (ICT) (Amaro & Duate, 2013; Law et al., 2004; Minghetti & Buhalis, 2010...

Author: Sven-Olaf Gerdt, Elisa Wagner & Gerhard Schewe 

Year: 2017 

» Think Tank XVII Finding and Fostering Our Future Tourism Leaders: Unde... file 591 Aug 17, 2017

The hospitality and tourism industry is facing a serious skilled manpower shortage globally, and the best way to meet the manpower needs of the industry is through training and education. The shortage of skilled talent is a global issue in t...

Author: Grace K.S. Ho & Rob Law 

Year: 2017 

5 Think Tank XVI The moderating role of values in planned behaviour: th... file 589 Jul 02, 2016

In the past five years, we (a group of researchers from the Leeds Becket University and the Open University of Catalonia) have been working on different studies about the CSR motivations, barriers and practices in tourism small and medium e...

Author: Lluís Garay, Xavier Font & August Francesc Corrons 

Year: 2016 

4 Think Tank XVI eTraining for Sustainable Tourism: Investing in Skills... file 578 Jul 02, 2016

This proposed presentation examines the current state of “eTraining” opportunities (e.g. distance learning programs, online courses, live seminars) supporting professional skills development for tourism professionals, with a particular focu...

Author: Ayako Ezaki 

Year: 2016 

3 Think Tank XVI Certification for Sustainable Tourism in Germany – Ove... file 567 Jul 02, 2016

Certification schemes for sustainable tourism can be seen as a key voluntary instrument to measure, verify and communicate the CSR management and performance of tourism businesses. Today a large number of such schemes can be found around th...

Author: Wolfgang Strasdas 

Year: 2016 

2 Think Tank XVI Volunteering and donations for biodiversity conservati... file 523 Jul 02, 2016

In 2010, the newly elected government of New Zealand, of neo-liberal orientation, has adopted its Business Growth Agenda. This has been implemented through a series of legal, policy and organizational changes, affecting the governance of th...

Author: Valentina Dinica 

Year: 2016 

1 Think Tank XVI Can Tourism Businesses Foster Better Inclusion for Peo... file 476 Jul 02, 2016

It is difficult to deny that despite its increased popularity, the concept of social entrepreneurship has not received a clearer understanding in a theoretical context. Zahra, Gedajlovic, Neubaum, and Shulman (2009) list 20 definitions of s...

Author: Kristof Tomej 

Year: 2016 

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