Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Karen Hughes & Gianna Moscardo
School/Work Place : University of Queensland & James Cook University, Australia
Contact : k.hughes2@uq.edu.au
Year : 2016
OPA : 2016 Outstanding Paper Award Winner
Many tourism corporate responsibility programs require the support and/or compliance of guests or customers, yet little attention has been paid to the design of strategies to encourage this compliance.  Research in the areas of tourist interpretation, social marketing and sustainability marketing has all addressed aspects of this issue across a range of situations.  A review of this literature is used to generate principles for the design and implementation of effective strategies to support customer compliance with CR programs in tourism businesses.  Implementation of these principles is demonstrated through two contrasting holiday scenarios.  Suggestions for extending CR strategies beyond the immediate confines and concerns of individual tourism businesses are also presented. 

List of Articles
No. Subject Viewssort Date
34 Think Tank X Rather Together? Network Effects among Students file 10440 Oct 13, 2013

Being faced with global trends that challenge the way tourism is conducted at present (Dwyer, Edwards, Mistilis, Roman and Scott, 2009; Dwyer, Edwards, Mistilis, Scott, Roman and C., 2008), educators worldwide have recognized the need to ad...

Author: Florian Aubke, Ivo Ponocny & Anja Hergesell 

Year: 2010 

33 Think Tank XV The operational challenges of community-based tourism ... file 10826 Jul 27, 2015

Community-based tourism is increasingly being developed and promoted as a means of reducing poverty in developing countries assisting local communities to meet their needs through the offering of a tourism product. The Swaziland Tourism Auth...

Author: S. E. Lukhele & K. F. Mearns 

Year: 2015 

32 Think Tank VII There's No Such Thing as Sustainable Tourism: Innovati... file 11020 Oct 13, 2013

Innovation can come in many forms but all of these share three common elements - creativity, a problem solving approach and a new way of thinking. This paper proposes that current approaches to tourism and sustainable regional development h...

Author: Gianna Moscardo 

Year: 2007 

31 Think Tank VIII Moving from Destination Marketing to Destination Manag... file 11204 Oct 13, 2013

This paper provides a case study of how a tourism organisation has interpreted the change from a ‘marketing’ to a ‘management’ approach in destination development. It begins by looking at what the literature has said about destination manag...

Author: David Foster 

Year: 2008 

30 Think Tank XI What Do Tourism Students Know About Sustainability and... file 11561 Oct 14, 2013

The topic of sustainable tourism education has only recently started to emerge in the tourism literature. A few tourism scholars have raised concerns about the need to prepare future tourism professionals for real life planning and manageme...

Author: Blanca A. Camargo & Ulrike Gretzel 

Year: 2011 

29 Think Tank VII Tourism Resource Teams: Innovation with and for touris... file 11757 Oct 13, 2013

Communities have a variety of interest levels in tourism overall, including sustainable tourism (WTO, 2002). While we have witnessed increased awareness and discussions about sustainability and sustainable tourism, there is often a lack of s...

Author: Cynthia Messer, Ingrid Schneider & Okechukwu Ukaga 

Year: 2007 

28 Think Tank V Knowledge Management for Tourism Crises and Disasters file 12189 Oct 13, 2013

Tourism is especially vulnerable to disasters and, being fragmented, often its response is difficult to initiate and coordinate. It is also information intensive and when in chaos its information needs are exacerbated. The paper aims to deve...

Author: Nina Mistilis & Pauline Sheldon 

Year: 2005 

27 Think Tank XIII Using Tourism to Build Social Capital in Communities: ... file 12967 Nov 06, 2013

Despite considerable discussion about how tourism could or should contribute to sustainable destination development, there is little evidence that the practice of tourism planning or development has altered in any significant way in the last...

Author: Gianna Moscardo, Andrea Schurmann, Elena Konovalov & Nancy G. McGehee 

Year: 2013 

26 Think Tank XVII New Forms of ‘Responsible Tourism’ in Refugee Camps an... file 13583 Aug 17, 2017

Responsible Tourism is about “making better places for people to live in and better places for people to visit”. Traveling responsibly is thus about managing travel and destinations in an environmentally and culturally responsible way and de...

Author: Jaume Guia, Sil van de Velde & Lauren Chan 

Year: 2017 

25 Think Tank XI Sustainable Tourism Course Structure and Associated St... file 13861 Oct 14, 2013

The author has developed and delivered Sustainable Tourism (S.T.) related courses at Institutions of Higher Education in Paris, London, Helsinki, and Parnu, Estonia over the last 10 years. The focus of the presentation would be the S.T. con...

Author: James Holleran 

Year: 2011 

24 Think Tank XIII Tourism investment and sustainable development: A comp... file 14926 Nov 06, 2013

Despite the growing importance of foreign direct investment (FDI) for tourism in developing countries and its perceived importance for stimulating sustainable development, few empirical studies have examined its impact. This paper explored t...

Author: Lee Davidson & Mondher Sahli 

Year: 2013 

23 Think Tank XVIII Deconstructing mass tourism with “upscale, all-year-ro... file 15469 Jan 07, 2019

Key words: local residents, seasonality, mass tourism, sustainability, tourism development

Author: Tina Šegota 

Year: 2018 

22 Think Tank IV Impediments to Sustainable Service Quality in Luxury H... file 15482 Oct 13, 2013

In order for tourism to be sustainable in the long term, there must be continued viability of tourism related entities (Tesone 2004), that is business operations must be sustainable. Hotels are major tourism entities and play an important ro...

Author: Rayka Presbury 

Year: 2004 

21 Think Tank X Sustainable Tourism Pedagogy and Student Community Col... file 15723 Oct 13, 2013

There have been increasing calls to move away from the traditional disciplinary structures and research, teaching and learning approaches that have tended to ‘tunnel’ student learning and reinforce particular worldviews towards new forms of ...

Author: Tazim Jamal, Justin Taillon & Dianne Dredge 

Year: 2010 

20 Think Tank XI Broad Street Regeneration Initiative: Practical Sustai... file 15793 Dec 19, 2013

Professors of tourism management teach principles of sustainable tourism to students in the classroom. Practitioners teach by implementing sustainable tourism principles in community. The Blackstone Valley Tourism Council (Tourism Council) i...

Author: Robert Billington, Natalie Carter, Caitlin Amos & Myles Ellison 

Year: 2011 

19 Think Tank XII Enhancing Stakeholders' Participation in Community-Bas... file 15826 Nov 06, 2013

Although the iconic floating markets in Thailand have been promoted both domestically and internationally, without a well-planned tourism initiative, virtually all of them have lost their authenticity. To preserve the culture of the Don-Mano...

Author: Nopparat Suthitakon, Sombat Karnjanakit & Suchart Taweepornpathomgul 

Year: 2012 

18 Think Tank XIII Conceptualising a Framework to Analyse the Factors Inf... file 15993 Nov 06, 2013

As the tourism industry continues to grow globally, sustainable tourism development has drawn interests among researchers, practitioners, governments and stakeholders. There are several studies on the local residents’ support for tourism, lo...

Author: Samuel Folorunso Adeyinka-Ojo, Catheryn Khoo-Lattimore & Vikneswaran Nair 

Year: 2013 

17 Think Tank VII Branding Sustainability: Taking 'The Natural Step' in ... file 17698 Oct 13, 2013

Translation of the concept of sustainability into practice is fraught with problems. While policy advances in all sectors of the economy have made steps in the right direction the lack of clarity in defining what is meant by 'sustainability...

Author: Alison Gill & Peter Williams 

Year: 2007 

16 Think Tank XVII Overtourism. An analysis of contextual factors contrib... file 17768 Aug 17, 2017

Tourism is a rapidly growing industry and has far-reaching economic, social and environmental impact. The rapid growth of tourism is a challenge for many destinations. But growth in tourist numbers is not the only reason for the many problem...

Author: Fabian Weber 

Year: 2017 

15 Think Tank XVII Product innovation in route-based tourism: Interactive... file 17839 Aug 17, 2017

Route-based tourism on walking, hiking and cycling routes is experiencing resurgence throughout the world (Collins-Kreiner, 2010) and can be a driver of sustainable development, particularly for remote areas (Briedenhann & Wickens, 2004;...

Author: Anna Scuttari & Isidoro De Bortoli & Harald Pechlaner & Hannes Riegler 

Year: 2017 

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