RESOURCES
RESOURCES: PAPERS & PRESENTATIONS
| Author : | Daisy Suk-fong FUNG |
|---|---|
| School/Work Place : | School of Hotel & Tourism Management, Hong Kong Polytechnic University |
| Contact : | ccdaisy@hkcc-polyu.edu.hk |
| Year : | 2017 |
The emergence of information technology has a profound impact on tourism industry. Today, visitors are more inclined to have searched the Internet to gain more pre-tour knowledge for the destinations than before. The advances of the various mobile technologies are providing high quality on-site assistance to visitors at destinations. Can technology in somehow substitute for the roles and functions that tour guides have previously provided? The aim of this paper is to examine how the tour guide could fit in the changing environment of the emerging technologies with their roles in the sustainable tourism.
Fung, The Role of Tour guide for Sustainable Tourism with the Impact of Emerging Information Technologies.pdf
