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RESOURCES: PAPERS & PRESENTATIONS

Author : Nina Mistilis & Pauline Sheldon
School/Work Place : University of New South Wales, Austalia (Nina Mistilis), University of Hawaii, USA (Pauline Sheldon)
Contact : n.mistilis@unsw.edu.au, psheldon@hawaii.edu
Year : 2005

Tourism is especially vulnerable to disasters and, being fragmented, often its response is difficult to initiate and coordinate. It is also information intensive and when in chaos its information needs are exacerbated. The paper aims to develop a knowledge management system for disasters in a tourist destination in terms of a knowledge framework for tourism disaster management at the public sector level. Knowledge is a powerful resource to help governments, organisations and communities prevent, mitigate, plan for and recover from disasters and crises. Destinations need knowledge in the three stages of disaster management – pre disaster prevention and planning, disaster situation management and post disaster phases of resolution and return to normality. The paper creates a tourism destination’s public sector model of a knowledge management system for the first two stages of preventative planning and management of disasters – knowledge framework for disaster management in a learning destination. It includes recommendations about the various types of knowledge and information needed and the specifics of the information system architecture.


List of Articles
No. Subject Viewssort Date
3 Think Tank XIV Stakeholder Collaboration and Contestation in Tourism ... file 3379 Jun 26, 2014

Since Timor-Leste gained its independence in 2002, tourism has been promoted by both government and NGOs as a means to create jobs, build businesses, create income for national and local economics and improve regional economic imbalances (Ti...

Author: Sara Currie & Lindsay Turner 

Year: 2014 

2 Think Tank XIV Exploring Youth Perspectives on Quality of Life and To... file 2733 Jun 26, 2014

The concept of Quality of Life (QoL) is implicit in conceptualisations of tourism, especially those used to develop and guide tourism policy and planning. At the individual level it is assumed that travel offers a number of different ways to...

Author: Anna Blackman, Gianna Moscardo, Andrea Schurmann & Laurie Murphy 

Year: 2014 

1 Think Tank XVIII Indigenous destination development: Nudging key player... file 2101 Jan 07, 2019

Key words: Key players, sustainable tourism impact, tourism planning

Author: Astrid Frischknecht, Celiane Camargo-Borges & Celeste Wilderom 

Year: 2018 

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