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RESOURCES: PAPERS & PRESENTATIONS

Author : Leo Jago & Margaret Deery
School/Work Place : Victoria University, Australia
Contact : Leo.Jago@vu.edu.au
Year : 2007

Innovation is fundamental to any industry in its quest to realising its potential. The tourism industry is no different in this pursuit of excellence and innovation but, unlike many other industries, it is largely comprised of small businesses that struggle to stay abreast of new innovations and adopt them. Many innovations, that are sought by the industry and developed accordingly, are not used for a range of reasons. The failure to adopt the new ideas then leads to reluctance to produce further innovations. Thus, it is argued, the main problem confronting the tourism industry is not so much the lack of innovation but rather the failure to adopt innovation. This paper examines the literature behind innovation adoption within the tourism industry, provides examples of innovation within the Australian tourism industry context and the difficulties faced by industry in the uptake of the innovative products. The paper concludes with recommendations to overcome these barriers for innovation uptake.


List of Articles
No. Subject Viewssort Date
74 Think Tank VI Hilton Environmental Reporting as a Tool of Corporate ... file 19920 Oct 13, 2013

This paper reports on the history, criteria and procedures within Hilton Environmental Reporting, a computerized reporting tool created by Addsystems for Hilton International. The development and implementation process of the upgraded versi...

Author: Paulina Bohdanowicz 

Year: 2006 

73 Think Tank X How Fragile is Tourism Development in West Africa? The... file 20153 Oct 14, 2013

This case study complements recent research on FDI in tourism in African countries conducted by the United National Conference on Trade and Development (UNCTAD). These projects aim to better understand the pro-development effects of tourism...

Author: Lee Davidson & Mondher Sahli 

Year: 2010 

72 Think Tank VII The Community of Communicators and the Communication o... file 20227 Oct 13, 2013

In spite of the trend towards business as a key element in society and tourism, governments still play an important role in the sustainable development debate. Like any social institution, governments and related organizations do not always ...

Author: Keith Henning 

Year: 2007 

71 Think Tank V Reflecting or Directing Perceptions? Fox Media’s Respo... file 20322 Oct 13, 2013

Disasters at tourism destinations often receive extensive reporting in the news media, particularly when one or more of their own nationals are affected. From terrorism to natural disasters, the stories of tourists and, more recently, their ...

Author: Sue Beeton 

Year: 2005 

70 Think Tank VII Barriers to Innovation in Hospitality Provision: Towar... file 20393 Oct 13, 2013

Recent challenges within the hospitality industry highlight a critical need for research and innovation to inform management practice. Surprisingly, however, a comprehensive review of literature has found that innovation research within the...

Author: Conrad Lashley & Barry O'Mahony 

Year: 2007 

69 Think Tank XI CRS 2.0: Management Perspectives of Sustainable Hospit... file 20434 Oct 14, 2013

In recent years, hotel companies have recognized the importance of engaging in responsible business practices as they relate to stakeholders including employees, guests, and the communities in which their properties are located. Accordingly...

Author: Stuart E. Levy & Sun-Young Park 

Year: 2011 

68 Think Tank XII Blurred Boundaries: The Implications of New Tourism Mo... file 20495 Nov 06, 2013

“Tourism is traditionally treated as an escape from everyday life and tourism theory is concerned with extraordinary places. Tourism and everyday life are conceptualized as belonging to different ontological worlds.” (Larsen, 2008, p. 27). A...

Author: Laurie Murphy, Gianna Moscardo, Nancy McGehee & Elena Konovalov 

Year: 2012 

67 Think Tank VI Testing Clarkson’s Typical Corporate and Stakeholder I... file 20576 Oct 13, 2013

In today’s world of growing concern over the social and environmental effect of tourism, the responsibility for the future of our society is moving from simply relying on our political leaders and interest groups towards the concept that cor...

Author: Catrina Papaleo & Sue Beeton 

Year: 2006 

66 Think Tank X Innovation of and in Informal Actor Network file 20579 Oct 14, 2013

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab ...

Author: Maya Damayanti 

Year: 2010 

65 Think Tank VII Web 2.0, Tourist Activated Networks and Sustainability... file 20590 Oct 13, 2013

With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and T...

Author: Daniel Fesenmaier 

Year: 2007 

64 Think Tank VIII Responding to Climate Change in Australian Resort Hote... file 20597 Oct 13, 2013

Extensive infrastructure and client expectations of luxury will mean that their carbon footprint and water usage is likely to exceed significantly that of average urban households. Often located in coastal or riverine settings, they are vuln...

Author: Charles Arcodia & Chantal Dickson 

Year: 2008 

63 Think Tank VIII A Conceptual Ex Ante Framework for the Strategic Study... file 20690 Oct 13, 2013

The area of sport event tourism has been growing over the last years, which led to an increasing amount of research that has analysed both the economic and social impacts of sport events. Whereas a substantial amount of ex post assessment fr...

Author: Nico Schulenkorf 

Year: 2008 

OPA: 2008 Runner Up 

62 Think Tank X Sustainability: What Matters to Students, Educators, a... file 20706 Oct 14, 2013

As climate change gains global attention from events like the summit in Copenhagen held during December of 2009, the need for sustainable tourism is more important than ever; with comprehensive education in sustainability concepts and practi...

Author: Cynthia S. Deale & Nelson Barber 

Year: 2010 

61 Think Tank XVII Overtourism. An analysis of contextual factors contrib... file 20717 Aug 17, 2017

Tourism is a rapidly growing industry and has far-reaching economic, social and environmental impact. The rapid growth of tourism is a challenge for many destinations. But growth in tourist numbers is not the only reason for the many problem...

Author: Fabian Weber 

Year: 2017 

60 OPA award Using Tourism to Build Social Capital in Communities: ... file 20741 Nov 06, 2013

Despite considerable discussion about how tourism could or should contribute to sustainable destination development, there is little evidence that the practice of tourism planning or development has altered in any significant way in the last...

Author: Gianna Moscardo, Andrea Schurmann, Elena Konovalov & Nancy G. McGehee 

Year: 2013 

59 Think Tank XIV Values in Tourism Higher Education: the Case of Europe... file 20954 Jun 26, 2014

The primary rationale for embedding values-based learning in tourism higher education is to engage students’ learning-to-learn and learning-to-be, rather than simply learning about a topic, such as tourism management or sustainability (Libur...

Author: Tanja Mihalič, Janne J. Liburd & Jaume Guia 

Year: 2014 

58 Think Tank VII There's No Such Thing as Sustainable Tourism: Innovati... file 21098 Oct 13, 2013

Innovation can come in many forms but all of these share three common elements - creativity, a problem solving approach and a new way of thinking. This paper proposes that current approaches to tourism and sustainable regional development h...

Author: Gianna Moscardo 

Year: 2007 

57 OPA award Stakeholder involvement, culture and accountability in... file 21321 Oct 13, 2013

Following its historical rise and fall, America’s first industrialized polluted landscape garnered federal and local support to remedy its near destruction. Today, the Blackstone Valley is a pragmatic example of translating theory into pract...

Author: Robert Billington, Veronica Cadoppi & Natalie Carter 

Year: 2006 

OPA: 2006 Outstanding Paper Award Winner 

56 Think Tank V Understanding Tourism Crisis: Case Study of Bali and P... file 21387 Oct 13, 2013

In an era of considerable disaster and uncertainty, many destinations have been made alarmingly aware of the fickle nature of tourism. While peak industry bodies, academics and professionals advocate the introduction of risk/crisis managemen...

Author: Yetta Gurtner 

Year: 2005 

55 Think Tank XII Origins, Evolution and Potential Future of the Coastal... file 21659 Nov 06, 2013

Coastal caravan parks in Australia are in decline due to the conversion of beachfront land to higher yielding forms of commercial enterprise (Prideaux and McClymont, 2006; Tourism Research Australia, 2007). The resulting reduction in accommo...

Author: Rod Caldicott & Pascal Scherrer 

Year: 2012 

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