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Key words: Customer Experience, Sustainable Marketing, CSR, Communication, Hospitality Management
Tourism’s growing contribution to climate change has come to the forefront of the sustainable tourism literature as evidenced by the Journal of Sustainable Tourism’s (JOST) 2010 publication of a special issue titled “Tourism: Adapting to Cli...
Author: B. Bynum Boley
Year: 2012
A number of ongoing and new initiatives aim at the tourism sector with the intention of improving sustainability within the sector and through tourism in other economic and social activities. Dirk's presentation reflects on UNWTO’s position ...
Author: Dirk Glaesser
Year: 2014
Tourism is often proposed as a strategy for community development, especially in rural or remote regions where traditional industries, such as agriculture, are experiencing an economic downturn and there are limited alternative opportunities...
Author: Anna Blackman
Year: 2013
Development in developing countries often results in mass land-use change and subsequent increase in greenhouse gas emission by deforestation or forest degradation. For instance, approximately a-fifth of global greenhouse gas emissions was a...
Author: Stephen Wearing, Paul Chatterton, Amy Reggers & Hanna Sakata
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Author: Zehrer Anita
Year: 2016
It is well recognized that the local borders of a tourism destination are not easy to delineate as they are constantly changing through complex practices and discourses due to historical, political, and economic factors. In fact, recent stud...
Author: Dani Blasco, Jaume Guia & Lluís Prats
The purpose of this paper is to discuss the potential impact psychological empowerment can have on sustainable tourism policy objectives, including improving resident attitudes toward tourism, enhancing destination competitiveness, and maint...
Author: B. Bynum Boley & Nancy Gard McGehee
This paper looks at the development of an ecotrekking industry on the Kokoda Track and demonstrates how the use of participatory methods in community based tourism can align two different “regimes of truth” (that of the community and of the ...
Author: Stephen Wearing, Paul Chatterton & Amy Reggers
Resort communities are complex systems where destination governance has become increasingly challenged by new mobilities of capital, finance, labor, communication, transportation, leisure and tourism. Popular destinations like the coastal co...
Author: Dianne Dredge & Tazim Jamal
The popularity of volunteer tourism as a form of alternative tourism has grown significantly over the past decade (McGehee, and Norman, 2002). Volunteer tourists can now be found throughout the world participating in a wide array of social, ...
Author: Kevin Lyons
Year: 2007
Destination performance evaluation has become an increasingly important task for effective destination management and sustainable destination development. However, it is a complex task due to the inclusion of diverse subsectors, business com...
Author: Toney K. Thomas
There is a need for a research agenda, which achieves a holistic understanding of the nature and influences of environmental learning on tourists’ environmental values and travel experiences in relation to climate change. Why, because touri...
Author: Ulrike Kachel & Gayle Jennings
Year: 2009
This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...
Author: Jack Carlsen
Year: 2005
OPA: 2005 Outstanding Paper Award Winner
This paper contributes to the debate by reporting on inital findings from a wider study of volunteers in museums and art museums that was designed to empirically explore volunteer motivation, expectations, values and commitment. The aim of t...
Author: Deborah Edwards
Year: 2004
Sustainability has long been a theme in the tourism research and planning literature and is a growing concern in the wider area of business and corporate management. Consequent to these trends in practice and research there has been a growt...
Author: Pierre Benckendorff, Gianna Moscardo & Laurie Murphy
Year: 2011
Tourism destinations are complex entities that can be defined as geographical areas of different sizes that are being visited by tourists. Most definitions then differentiate between the perspectives of those living in and managing a destina...
Author: Wolfgang Strasdas
During the last two decades, there has been increased focus on topics related to various aspects of sustainable tourism. Believing that sustainable tourism can be a serious alternative that can remedy some of the negative impacts associated ...
Author: Ercan Sirakaya-Turk, Muzzo S. Uysal & Turgut Var
Year: 2008
While there has been a developing interest in mobilities amongst tourism scholars, the notion of immobilities has often been ignored. Yet, there are many people who do not participate in tourism or, if they do, only experience partial mobili...
Author: Jennifer Small
As climate change gains global attention from events like the summit in Copenhagen held during December of 2009, the need for sustainable tourism is more important than ever; with comprehensive education in sustainability concepts and practi...
Author: Cynthia S. Deale & Nelson Barber
Year: 2010
This paper discusses some economic, social, and environmental “hard issues” for the travel and tourism (T&T) industry with the aim of shedding some light on little discussed aspects of industry corporate social responsibility (CSR) with ...
Author: David Stipanuk
Year: 2006