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RESOURCES: PAPERS & PRESENTATIONS

Author : Margaret Deery, Leo Jago & Michael Stewart
School/Work Place : Curtin University, Australia (Margaret Deery), University of Nottingham, UK (Leo Jago), Victoria University, Australia (Michael Stewart)
Contact : Margaret.Deery@curtin.edu.au
Year : 2012

The issue of employee mobility is brought into sharp focus in times of economic and social uncertainty. Previous studies into the causes of employee mobility have investigated, among other determinants, the link between the promotional opportunities of employees, their work attitudes, and their intentions to leave the organisation. The tourism industry, especially within the hotel sector, is known for its high employee turnover rates (Davidson, 2010) and yet little research has been conducted on whether these high turnover rates continue during times of economic downturn. This paper examines the relationship between perceived promotional opportunities, employee work attitudes such as job satisfaction, and mobility (an employee's intention to leave or stay in an organisation) in the hotel industry. While many of the turnover studies have been conducted in a range of service organisations, little research has investigated the promotion-turnover relationship in the hotel industry, an industry characterised by low promotional opportunities and high turnover rates.

Quantitative and qualitative approaches were used to investigate the relationship between promotional opportunity and employee turnover. A survey instrument containing attitudinal and demographic items was designed and administered. Data were then collected from a random sample of 117 hotel employees of a metropolitan hotel in the centre of Melbourne, Australia, and the responses analysed using a range of statistical techniques. The research findings are discussed and compared to previous findings at the same hotel in 2010. In particular, the discussion focuses on the implications for management strategies in the Global Financial Crisis (GFC), on promoting career opportunities within the hotel industry and the impact of these strategies on employee mobility.


List of Articles
No. Subject Viewssort Date
194 Think Tank XVI The impact of CSR activities of family businesses on c... file 6165 Jul 02, 2016

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Author: Zehrer Anita 

Year: 2016 

193 Think Tank V Managing of Public Risks in Tourism: Towards Sustainab... file 6110 Oct 13, 2013

How to manage risks that endanger development of tourism but that are caused by tourism itself? An industry-based model is presented as an analytic tool and adapted to the situation in tourism. It is argued that development of tourism lacks ...

Author: Yoram Krozer & Else Redzepovic 

Year: 2005 

192 Think Tank IV A Framework for the Development of Social and Socio-Ec... file 6072 Oct 13, 2013

This paper presents the background thinking to a CRC for Sustainable Tourism project that develops social and socio-economic indicators for tourism communities. The project emanates from the Green Globe 21 Standard that incorporates indicato...

Author: Margaret Deery, Leo Jago & Liz Fredline 

Year: 2004 

191 Think Tank XIV Residents' Support for Tourism from the Standpoint of ... file 6065 Jun 26, 2014

Therefore, being of a different nature than sustainability pillars, political sustainability (Mihalic et al., 2012) is a requirement for sustainable tourism development (Edgell, DelMastro Allen, Smith & Swanson, 2008; UNWTO, 2004). This ...

Author: Tanja Mihalič, Tina Šegota, Ljubica Knežević Cvelbar, Kir Kuščer 

Year: 2014 

190 Think Tank XIV Hospitality of Sustainable Tourism Encounters: Experie... file 6065 Jun 26, 2014

Global tourism is, at least to some extent, based upon to the vast inequalities between wealthy and impoverished (Cole & Morgan 2010, xv). Neglecting, or actively forgetting, the legacy of colonialism and the modern forms of economic and...

Author: Emily Höckert 

Year: 2014 

189 Think Tank V Ecolabels and Green Globe 21: Awareness and Consumer A... file 6025 Oct 13, 2013

A case in point is New Zealand, where tourism has long been recognised as an important economic force; this is aptly illustrated by the sector’s contribution of 9.6% to the country’s GDP in 2003 (TRCNZ, 2005). The resource at the heart of mu...

Author: Christian Schott 

Year: 2005 

188 Think Tank XI Learning for Sustainable Tourism: Small and Medium Ent... file 6021 Oct 14, 2013

This abstract intends to present QUSS – an integrated Management System for Quality, Sustainability and Safety in theory and practice. QUSS was invented by the NGO Ecocamping and is thus basically applied on camp sites in Europe with focus ...

Author: Tatjana Thimm 

Year: 2011 

187 Think Tank XV A modified value chainanalysisoftourism development in... file 5992 Jul 27, 2015

Tourism development in a relatively unknown country is faced with various challenges. The difficulty is not only choosing an appropriate tourism development strategy but also managing it in a complex sociocultural, economic and political env...

Author: Sonja Frommenwiler & Péter Varga 

Year: 2015 

OPA: Runner Up Outstanding Paper Award 

186 Think Tank IX Sustainable Tourism Principles Reflected in Award-Winn... file 5985 Oct 13, 2013

There has been increased attention given to sustainable tourism monitoring and evaluation efforts, including corporate policies, guidelines and codes of conduct as well as certification programs (e.g., Dodds and Joppe 2005; Font and Harris ...

Author: Stuart Levy & Donald Hawkins 

Year: 2009 

185 Think Tank VIII An Assessment of Efforts to Enhance the Quality of Lif... file 5969 Oct 13, 2013

Quality of life studies are usually either objective or subjective in nature. Objective quality of life studies concentrate on social indicators whereas subjective quality of life studies attempt to assess the perceived satisfaction that in...

Author: Turgut Var, Erhan Ada, Gökce Ozdemir & Deniz Hasirci 

Year: 2008 

184 Think Tank XVIII Community participation and stakeholder engagement in ... file 5954 Jan 07, 2019

Keywords: natural resource management, community participation, stakeholder engagement, co-creation, sustainable tourism, Networks of Reserves.

Author: Umberto Martini, Federica Buffa, Sandra Notaro, Nicola Zeni & Pier Luigi Novi Inverardi 

Year: 2018 

183 Think Tank XIV Sustainable Tourism Mobility: Recommended Strategies f... file 5943 Jun 26, 2014

Transport is a vital and integral component of the tourism system yet it contributes the most emissions in tourism (Dubois, Peeters, Ceron, & Gössling, 2011; Peeters & Dubois, 2010). In line with the global concerns for sustainabilit...

Author: Diem-Trinh Le-Klähn 

Year: 2014 

182 Think Tank XII Enhancing Social Capital through Networking for Sustai... file 5932 Nov 06, 2013

Social capital has been recognised as a factor affecting sustainable development in every discipline. A network or a partnership is identified as a “structural” form of social capital and a tool to empower participants in the networks. There...

Author: Attama Nilnoppkun 

Year: 2012 

181 Think Tank V Effects of SARS Crisis on the Economic Contribution of... file 5930 Oct 13, 2013

In a context of uncertainty over traveller security, tourism experienced two major crises in 2003- the Iraq War and SARS. While the relative impacts of a complex array of impacts on travel decisionmaking are almost impossible to dissect, thi...

Author: Larry Dwyer, Peter Forsyth & Ray Spurr 

Year: 2005 

180 Think Tank XIII Regional Collaboration as the Conduit for Sustainable ... file 5918 Nov 06, 2013

Sustaining rural America is one of today's pressing issues. With the decline of family operated farms and the move away from traditional extraction industries, word about the benefits of developing tourism in rural communities and regions is...

Author: Paige P. Schneider, Cynthia S. Deale & Svitlana Iarmolenko 

Year: 2013 

179 Think Tank IV The Benefits of Visitor and Non-Visitor Research in th... file 5910 Oct 13, 2013

Our premise in this paper is that if sustainable tourism development and management is to meet the needs of both the present and the future then it is equally important to prioritise research on those who visit tourism destinations (and incl...

Author: Pat Sterry & Debra Leighton 

Year: 2004 

178 Think Tank XIV Heritage Trails through Dolenjska and Bela krajina in ... file 5899 Jun 26, 2014

One of the beneficial methodologies for growing and developing a level of tourism which is sustainable and enhances the totality of local and regional environments is a multi-stakeholder approach to tourism development. In this paper, we pre...

Author: Marko Koscak 

Year: 2014 

177 Think Tank VII A Community of Heroes file 5898 Oct 13, 2013

Sense of place is the human response to natural and built surroundings, geography, history and population. Over time, that response evolves into a shared consciousness, woven by memory, story and experience. Distinct from written history, th...

Author: Regina Binder 

Year: 2007 

176 Think Tank IX Using Social and Political Values to Assess Host Commu... file 5887 Oct 13, 2013

Tourism, like any other endeavour, operates within the social and political domains of a community, and it is therefore likely that residents with different social and political values would hold different representations of tourism. In the ...

Author: Margaret Deery, Leo Jago & Liz Fredline 

Year: 2009 

175 Think Tank VIII Assessing Whose Quality of Life: A Critical Examinatio... file 5840 Oct 13, 2013

Almost all the academic literature on tourism impacts has focussed on the consequences of tourism for the destination and its residents. Very little attention has been paid to the impacts of tourism on tourists. Virtually all cost-benefit an...

Author: Gianna Moscardo 

Year: 2008 

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