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RESOURCES: PAPERS & PRESENTATIONS

Author : Margaret Deery, Leo Jago & Michael Stewart
School/Work Place : Curtin University, Australia (Margaret Deery), University of Nottingham, UK (Leo Jago), Victoria University, Australia (Michael Stewart)
Contact : Margaret.Deery@curtin.edu.au
Year : 2012

The issue of employee mobility is brought into sharp focus in times of economic and social uncertainty. Previous studies into the causes of employee mobility have investigated, among other determinants, the link between the promotional opportunities of employees, their work attitudes, and their intentions to leave the organisation. The tourism industry, especially within the hotel sector, is known for its high employee turnover rates (Davidson, 2010) and yet little research has been conducted on whether these high turnover rates continue during times of economic downturn. This paper examines the relationship between perceived promotional opportunities, employee work attitudes such as job satisfaction, and mobility (an employee's intention to leave or stay in an organisation) in the hotel industry. While many of the turnover studies have been conducted in a range of service organisations, little research has investigated the promotion-turnover relationship in the hotel industry, an industry characterised by low promotional opportunities and high turnover rates.

Quantitative and qualitative approaches were used to investigate the relationship between promotional opportunity and employee turnover. A survey instrument containing attitudinal and demographic items was designed and administered. Data were then collected from a random sample of 117 hotel employees of a metropolitan hotel in the centre of Melbourne, Australia, and the responses analysed using a range of statistical techniques. The research findings are discussed and compared to previous findings at the same hotel in 2010. In particular, the discussion focuses on the implications for management strategies in the Global Financial Crisis (GFC), on promoting career opportunities within the hotel industry and the impact of these strategies on employee mobility.


List of Articles
No. Subject Viewssort Date
414 Think Tank VI Ecotourism and Environmental Education: Opportunities ... file 105053 Oct 13, 2013

Ecotourism, which typically involves nature-based tourism, plays an increasing role in today's environmental management. As environmental conservation has, in many cases, suffered from a limited budget, funding ecotourism is perceived as a w...

Author: Aphirom Promchanya 

Year: 2006 

413 Think Tank VIII Enhancing the Quality of Life through Cultural Events:... file 102199 Oct 13, 2013

The Wadden Sea Festival in Denmark is based on the idea of integrating the coastal environment in the presentation of contemporary art. Specifically, unique tidal differences are utilized to stage a range of performances. The Wadden Sea Fest...

Author: Janne J. Liburd & Anja Hergesell 

Year: 2008 

412 Think Tank V Discussion on Extended Validity of an Alternative Fram... file 99489 Oct 13, 2013

The risk management of tourism as an industry involves quantification of unprecedented, unlikely but possible negative exogenous event to the region. The objective of this paper is to discuss further on an alternative quantitative method to ...

Author: Tadayuki Hara 

Year: 2005 

411 Think Tank XIV Tropical Communities as Resources for Tourism or Touri... file 47795 Jun 26, 2014

The purpose of this paper is to review the barriers to sustainable tourism development faced by rural and developing regions and to explore the notion of tourism and its potential contribution to community well-being, with a focus on Flora’s...

Author: Laurie Murphy, Gianna Moscardo & Anna Blackman 

Year: 2014 

410 Think Tank VI Ethical Issues in Collaboration in the Aviation Industry file 38432 Oct 13, 2013

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the ...

Author: Ravi Ravinder 

Year: 2006 

409 Think Tank XII Integrated Planning of Sustainable Tourism and Mobilit... file 34369 Nov 06, 2013

Emerging tourist market trends are pushing destinations to consider mobility an essential strategic component of sustainable tourism planning. Destination Management needs to use tourism mobility analysis systematically if it wants to seize ...

Author: Anna Scuttari, Maria Della Lucia & Umberto Martini 

Year: 2012 

OPA: 2012 Runner Up 

408 Think Tank XIV Implementation and Governance of Hotel Chain's CSR pol... file 33260 Jun 26, 2014

Corporate Social Responsibility (CSR) has gained increasing importance in the tourism industry over the past two decades, making it a central aspect of many business strategies. Many international hotel corporations have integrated CSR polic...

Author: Dagmar Lund-Durlacher & Carolin Brewi 

Year: 2014 

407 Think Tank XII Barriers and Benefits to Professional Development: Per... file 31096 Nov 06, 2013

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a touri...

Author: Kevin Lyons, Joanne Hanley & Tamara Young 

Year: 2012 

406 Think Tank XIII Sri Lanka, Tourism for a Brighter Future? A Review of ... file 26977 Nov 06, 2013

Tourism is considered to have the potential to generate foreign exchange revenue, create jobs for all levels, support handicraft and export industries, promote art and subsidise the development of transportation infrastructure; as it’s a vec...

Author: Zilmiyah Kamble & Frederic Bouchon 

Year: 2013 

405 Think Tank XIV Tourism Development as Greek Tragedy: Implications for... file 23339 Jun 26, 2014

Although tourism has been used as a development strategy in many parts of the world for several decades, there is little evidence that it is an effective tool for improving the wellbeing of destination communities. It is not uncommon to find...

Author: Gianna Moscardo, Anna Blackman & Laurie Murphy 

Year: 2014 

404 Think Tank VII Tourist Perceptions of Environmentally Friendly Innova... file 23249 Oct 13, 2013

As the environmental movement got underway and environmental awareness came into focus in the late 20th century, the tourism industry began incorporating 'environmentally friendly' efforts into their business practices. Requests for towel r...

Author: Kathleen L. Andereck 

Year: 2007 

403 Think Tank VI Corporate Social Responsibility in the Catalan hospita... file 21504 Oct 13, 2013

The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...

Author: Ramon Palau 

Year: 2006 

402 Think Tank XII The Climate Footprint of Nature-based Tourism - The ca... file 19720 Nov 06, 2013

Nature-based tourism is a form of travel that is often believed to lend itself more to sustainable development than other tourism segments. In fact, the concept of ecotourism – defined as nature tourism that is sustainable – was developed in...

Author: Wolfgang Strasdas 

Year: 2012 

401 Think Tank XIII Visitors' and Residents' Perception of Tourism Impact ... file 19503 Nov 06, 2013

Tourism is one of the leading contributors to service industry in Malaysia and is gradually growing. The growth of this industry brings impact towards the environment, specifically the water quality of islands. This study views into the visi...

Author: Murugadas Ramdas & Badaruddin Mohamed 

Year: 2013 

400 Think Tank XVII Overtourism. An analysis of contextual factors contrib... file 17767 Aug 17, 2017

Tourism is a rapidly growing industry and has far-reaching economic, social and environmental impact. The rapid growth of tourism is a challenge for many destinations. But growth in tourist numbers is not the only reason for the many problem...

Author: Fabian Weber 

Year: 2017 

399 Think Tank XVII Product innovation in route-based tourism: Interactive... file 17236 Aug 17, 2017

Route-based tourism on walking, hiking and cycling routes is experiencing resurgence throughout the world (Collins-Kreiner, 2010) and can be a driver of sustainable development, particularly for remote areas (Briedenhann & Wickens, 2004;...

Author: Anna Scuttari & Isidoro De Bortoli & Harald Pechlaner & Hannes Riegler 

Year: 2017 

398 Think Tank VII Branding Sustainability: Taking 'The Natural Step' in ... file 17228 Oct 13, 2013

Translation of the concept of sustainability into practice is fraught with problems. While policy advances in all sectors of the economy have made steps in the right direction the lack of clarity in defining what is meant by 'sustainability...

Author: Alison Gill & Peter Williams 

Year: 2007 

397 Think Tank XIII Conceptualising a Framework to Analyse the Factors Inf... file 15980 Nov 06, 2013

As the tourism industry continues to grow globally, sustainable tourism development has drawn interests among researchers, practitioners, governments and stakeholders. There are several studies on the local residents’ support for tourism, lo...

Author: Samuel Folorunso Adeyinka-Ojo, Catheryn Khoo-Lattimore & Vikneswaran Nair 

Year: 2013 

396 Think Tank XII Enhancing Stakeholders' Participation in Community-Bas... file 15824 Nov 06, 2013

Although the iconic floating markets in Thailand have been promoted both domestically and internationally, without a well-planned tourism initiative, virtually all of them have lost their authenticity. To preserve the culture of the Don-Mano...

Author: Nopparat Suthitakon, Sombat Karnjanakit & Suchart Taweepornpathomgul 

Year: 2012 

395 Think Tank XI Broad Street Regeneration Initiative: Practical Sustai... file 15792 Dec 19, 2013

Professors of tourism management teach principles of sustainable tourism to students in the classroom. Practitioners teach by implementing sustainable tourism principles in community. The Blackstone Valley Tourism Council (Tourism Council) i...

Author: Robert Billington, Natalie Carter, Caitlin Amos & Myles Ellison 

Year: 2011 

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