Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Ravi Ravinder
School/Work Place : University of Technology Sydney, Australia
Contact : ravi.ravinder@uts.edu.au
Year : 2006

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the local community and a representative of the host country in other countries that it flies to.

It is important to investigate whether the airline industry is, by and large, acting in an ethical and socially responsible manner. Or is it that, given the current wave of liberalization, airlines are only acting in their own self-interest, and answerable only to their shareholder base. Solomon (1993) points out that most people are aware of ethical issues and the micro- or macro-level, but ethical issues at what he terms the ‘molar’ level (whose unit is the modern corporate organisation) are unclear, especially when they interact with micro- and macro–issues. In other words, whilst what constitutes ethical behaviour by business units is open to debate, the issue of the corporation’s social obligations to the community are even more rarely discussed. One particular set of possibly unethical behaviours is the nature of anti-competitive and collusive business practices. This paper uses some ethics-based approaches to examine three particular aviation industry issues that fall within this domain.
Whilst there are a multitude of issues relating to actual or alleged unethical and/or socially irresponsible behaviours amongst airlines, this paper will focus on a few aspects only. Specifically, only the passenger product-market of airlines will be considered, and the discussion will also focus on the collaborative efforts between individual airlines, on the one hand, and between airlines and airports on the other. It will, however, cover both domestic and international airlines, both full-service and low-cost.


List of Articles
No. Subject Viewssort Date
414 Think Tank XVI Volunteering and donations for biodiversity conservati... file 1080 Jul 01, 2016

In 2010, the newly elected government of New Zealand, of neo-liberal orientation, has adopted its Business Growth Agenda. This has been implemented through a series of legal, policy and organizational changes, affecting the governance of th...

Author: Valentina Dinica 

Year: 2016 

413 Think Tank XVI eTraining for Sustainable Tourism: Investing in Skills... file 1183 Jul 02, 2016

This proposed presentation examines the current state of “eTraining” opportunities (e.g. distance learning programs, online courses, live seminars) supporting professional skills development for tourism professionals, with a particular focu...

Author: Ayako Ezaki 

Year: 2016 

412 Think Tank XVI The moderating role of values in planned behaviour: th... file 1207 Jul 02, 2016

In the past five years, we (a group of researchers from the Leeds Becket University and the Open University of Catalonia) have been working on different studies about the CSR motivations, barriers and practices in tourism small and medium e...

Author: Lluís Garay, Xavier Font & August Francesc Corrons 

Year: 2016 

411 Think Tank XVII Finding and Fostering Our Future Tourism Leaders: Unde... file 1237 Aug 17, 2017

The hospitality and tourism industry is facing a serious skilled manpower shortage globally, and the best way to meet the manpower needs of the industry is through training and education. The shortage of skilled talent is a global issue in t...

Author: Grace K.S. Ho & Rob Law 

Year: 2017 

410 Think Tank XVII Lack of transparency - a barrier for the diffusion of ... file 1256 Aug 17, 2017

Throughout the last two decades, the tourism industry has changed due to the revolutionary development in the realm of information and communication technologies (ICT) (Amaro & Duate, 2013; Law et al., 2004; Minghetti & Buhalis, 2010...

Author: Sven-Olaf Gerdt, Elisa Wagner & Gerhard Schewe 

Year: 2017 

409 Think Tank XVI Certification for Sustainable Tourism in Germany – Ove... file 1262 Jul 02, 2016

Certification schemes for sustainable tourism can be seen as a key voluntary instrument to measure, verify and communicate the CSR management and performance of tourism businesses. Today a large number of such schemes can be found around th...

Author: Wolfgang Strasdas 

Year: 2016 

408 Think Tank XVI Can Tourism Businesses Foster Better Inclusion for Peo... file 1271 Jul 02, 2016

It is difficult to deny that despite its increased popularity, the concept of social entrepreneurship has not received a clearer understanding in a theoretical context. Zahra, Gedajlovic, Neubaum, and Shulman (2009) list 20 definitions of s...

Author: Kristof Tomej 

Year: 2016 

407 Think Tank XVI Examining Corporate Social Responsibility in Tourism: ... file 1341 Jul 01, 2016

One of the biggest challenges facing the tourism industry and policy makers is the emerging and fast growing ‘sharing economy’. Keeping abreast of this, disruptive but potentially transformative phenomenon has been challenging for industry,...

Author: Stephen Wearing & Kevin Lyons 

Year: 2016 

406 Think Tank XVI United we stand, divided we fall: Strategies for engag... file 1370 Jul 01, 2016

Many tourism corporate responsibility programs require the support and/or compliance of guests or customers, yet little attention has been paid to the design of strategies to encourage this compliance. Research in the areas of tourist inter...

Author: Karen Hughes & Gianna Moscardo 

Year: 2016 

OPA: 2016 Outstanding Paper Award Winner 

405 Think Tank XVI Influencing sustainability through engagement in polic... file 1527 Jul 01, 2016

The ability of businesses to influence the sustainability of tourism development is generally examined from two standpoints: the regulatory frameworks requiring particular actions with respect to how business is carried out, or to clients; ...

Author: Valentina Dinica 

Year: 2016 

404 Think Tank XVI Reaching the hard to reach: CSR and employee engagemen... file 1528 Jul 02, 2016

As the duties and behaviour of organizations within the tourism industry evolve to accommodate expectations of pro-sustainable business change, so too does the role and responsibility of employees within these organisations. As key actors i...

Author: Kelsy Hejjas, Caroline Scarles & Graham Miller 

Year: 2016 

403 Think Tank XVI Rural communities’ participation in the planning and m... file 1566 Jul 02, 2016

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Author: Limpho Lekaota 

Year: 2016 

402 Think Tank XVI Empowering communities and enabling conservation: Revi... file 1577 Jul 01, 2016

The Africa Foundation a non-profit organization was founded in 1992 when Conservation Corporation Africa (since renamed and rebranded to &Beyond) was founded in South Africa. A central principle of the Conservation Corporation, safari l...

Author: Kevin Mearns 

Year: 2016 

401 Think Tank XVI Spirituality and corporate social responsibility in to... file 1648 Jul 01, 2016

This ongoing study investigates the role of spirituality for corporate social responsibility (CSR) by tourism businesses in lesser developed countries and the implications this has at the destination level. While much of the world’s tourism...

Author: Alexandra Law, Putu Indah Rahmawati & Terry De Lacy 

Year: 2016 

400 Think Tank XVII Making hotel guests voluntarily waive daily room cleaning file 1693 Aug 17, 2017

Tourism is the fourth largest economic contributor globally and outperforms the growth of the world economy (United Nations World Tourism Organisation (UNWTO), 2013). But tourism growth comes at a cost. Not surprisingly, therefore, tourism i...

Author: Sara Dolnicar & Ljubica Knezevic Cvelbar & Bettina Grun 

Year: 2017 

399 Think Tank XVI New approach on creating shared value in corporate soc... file 1700 Jul 01, 2016

Corporate social responsibility (CSR) to manage environmental, social and economic impacts has been widely researched in tourism. However, there is criticism of the lack of non-western, local perspectives in tourism planning and management,...

Author: Gabrielle McGinnis & Tamara Young & Mark Harvey 

Year: 2016 

398 Think Tank XVI The Influences of Hotel Contexts on Tourist Behaviour.... file 1706 Jul 01, 2016

Sustainability deals with the relation between people and their environment. The configuration of this connection and the communication between the two are decisive when talking about a socially acceptable, ecologically compatible and econo...

Author: Stefan Raich 

Year: 2016 

397 Think Tank XVI Polar bears, Climate Change, CSR and Sustainable Tourism 1728 Jul 02, 2016

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Author: Jeremy Pearce 

Year: 2016 

396 Think Tank XVI Responsible High Performance Sport Travel – Opportunit... file 1739 Jul 02, 2016

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Author: Kerstin Heuwinkel 

Year: 2016 

395 Think Tank XVI A study of innovation in the making CARMACAL and the D... file 1747 Jul 02, 2016

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Author: Harald Buijtendijk, Jorine Vermeer & Juultje Blom 

Year: 2016 

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