Researchers have noted that impression management is key to tourism crisis management planning and recovery (Ritchie et al., 2003:201); indeed, some have suggested that “crisis management is as much about dealing with human perceptions about...

Author: Bonalyn Nelson 

Year: 2005 

Tourism is especially vulnerable to disasters and, being fragmented, often its response is difficult to initiate and coordinate. It is also information intensive and when in chaos its information needs are exacerbated. The paper aims to deve...

Author: Nina Mistilis & Pauline Sheldon 

Year: 2005 

In an era of considerable disaster and uncertainty, many destinations have been made alarmingly aware of the fickle nature of tourism. While peak industry bodies, academics and professionals advocate the introduction of risk/crisis managemen...

Author: Yetta Gurtner 

Year: 2005 

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

Tourism is often a significant component of a region or country’s economic, social, cultural and environmental well-being and a natural disaster such as a hurricane, tsunami, landslide, flood or bushfire may cause a range of impacts on the d...

Author: E. Kate Armstrong 

Year: 2005 

Disasters at tourism destinations often receive extensive reporting in the news media, particularly when one or more of their own nationals are affected. From terrorism to natural disasters, the stories of tourists and, more recently, their ...

Author: Sue Beeton 

Year: 2005 

In a context of uncertainty over traveller security, tourism experienced two major crises in 2003- the Iraq War and SARS. While the relative impacts of a complex array of impacts on travel decisionmaking are almost impossible to dissect, thi...

Author: Larry Dwyer, Peter Forsyth & Ray Spurr 

Year: 2005 

International tourism is increasingly viewed as one of the best opportunities for a sustainable economic and social development of developing countries. There is also an increasing concern from public policy makers as to whether mass tourism...

Author: Mondher Sahli & Jean-Jacques Nowak 

Year: 2005 

The risk management of tourism as an industry involves quantification of unprecedented, unlikely but possible negative exogenous event to the region. The objective of this paper is to discuss further on an alternative quantitative method to ...

Author: Tadayuki Hara 

Year: 2005 

Recognizing that tools developed solely to measure perceptions of positive/negative impacts of tourism within the traditional conceptual works are insufficient, recently Choi and Sirakaya (2005) developed and tested both an innovative framew...

Author: Ercan Sirakayae, Linda J. Ingram & Hwan Suk Chris Choi 

Year: 2005 

A case in point is New Zealand, where tourism has long been recognised as an important economic force; this is aptly illustrated by the sector’s contribution of 9.6% to the country’s GDP in 2003 (TRCNZ, 2005). The resource at the heart of mu...

Author: Christian Schott 

Year: 2005 

This paper presents the findings from a Sustainable Tourism Co-operative Research Centre study into the risks associated with the social impacts of tourism on a small community in the Australian state of Tasmania. This state is known for its...

Author: Leo Jago, Margaret Deery & Liz Fredline 

Year: 2005 

This paper details the development, delivery and outcomes of a Masters course in Tourism Development that was delivered by the Royal University of Phnom Penh, with the assistance and support of the University of Technology Sydney (UTS) and t...

Author: Ravi Ravinder 

Year: 2005 

Surf beach drowning is an example of a tourist injury problem in Australia. In this paper, a process is outlined to identify and tease out the roles and relationships among causal risk factors, markers of risk, and components of risk exposur...

Author: Damian Morgan 

Year: 2005 

This study addresses the threat of climate change impacts on the sustainability of the economic benefits for, and environmental assets of, tourism destinations. It discusses the challenges for both the demand and supply side of tourism to fo...

Author: Nancy Scanlon 

Year: 2005 

Sustainability is an inevitable concept in tourism which heavily depends on natural resources and environment with its products and services. Here prevention and controlling water, air and noise pollution, habitat degradation is more importa...

Author: Meryem Atik, Türker Altan & A. Akin Aksu 

Year: 2004 

The first step in creating a more environmentally sound hotel industry should be a performance analysis of the hotel sector from an environmental perspective. An assessment measuring the level of environmental awareness among hoteliers and t...

Author: Paulina Bohdanowicz, Vlasta Zanki-Alujevic & Ivo Martinac 

Year: 2004 

The aim of this paper is to highlight the impact of mass-ski tourism on the environment in the Dolomites (Italian Alps), where in winter the principal activities are snow sports. In implementing this development model the Dolomite region has...

Author: Mariangela Franch, Umberto Martini, Pier Luigi Novi Inverardi, Federica Buffa, Pietro Marzani & Maria Della Lucia 

Year: 2004 

OPA: 2004 Runner Up 

This presentation will critically review the three main sources of error in tourism event evaluation, related to the limited temporal, geographic and economic scope of current event evaluation approaches. In doing so, it will draw the attent...

Author: Jack Carlsen 

Year: 2004 

Following a vigorous environmental protection movement trigging in Germany over thirty years ago, the German hotel industry is gradually moving in line with other sections of its society. This study attempts to present a snapshot of the asse...

Author: Joseph S. Chen, Willy Legrand, Philip Sloan & Josephine Zho 

Year: 2004