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Key words: Visitor books, visitor experience, visitor satisfaction, Mnemba Island, Zanzibar.
Destination performance evaluation has become an increasingly important task for effective destination management and sustainable destination development. However, it is a complex task due to the inclusion of diverse subsectors, business com...
Author: Toney K. Thomas
Year: 2013
Dominant tourist satisfaction measures, typically tied to service quality, have recently received much criticism by senior tourism academics (Ryan, 1995; Kozak, 2001; Pearce, 2005). These prominent tourism scholars commonly refer to very sim...
Author: Sebastian Filep
Year: 2008
One of major purposes of tourism development in a destination is to improve the quality of life (QOL) of host community. In the tourism literature, resident QOL has been discussed in the research of resident attitudes toward tourism. However...
Author: Chia-Pin Simo Yu, Shu Tian Cole & H. Charles Chancellor
Author: Kevin Mearns
Year: 2018