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RESOURCES: PAPERS & PRESENTATIONS

Author : Margaret Deery, Leo Jago & Michael Stewart
School/Work Place : Curtin University, Australia (Margaret Deery), University of Nottingham, UK (Leo Jago), Victoria University, Australia (Michael Stewart)
Contact : Margaret.Deery@curtin.edu.au
Year : 2012

The issue of employee mobility is brought into sharp focus in times of economic and social uncertainty. Previous studies into the causes of employee mobility have investigated, among other determinants, the link between the promotional opportunities of employees, their work attitudes, and their intentions to leave the organisation. The tourism industry, especially within the hotel sector, is known for its high employee turnover rates (Davidson, 2010) and yet little research has been conducted on whether these high turnover rates continue during times of economic downturn. This paper examines the relationship between perceived promotional opportunities, employee work attitudes such as job satisfaction, and mobility (an employee's intention to leave or stay in an organisation) in the hotel industry. While many of the turnover studies have been conducted in a range of service organisations, little research has investigated the promotion-turnover relationship in the hotel industry, an industry characterised by low promotional opportunities and high turnover rates.

Quantitative and qualitative approaches were used to investigate the relationship between promotional opportunity and employee turnover. A survey instrument containing attitudinal and demographic items was designed and administered. Data were then collected from a random sample of 117 hotel employees of a metropolitan hotel in the centre of Melbourne, Australia, and the responses analysed using a range of statistical techniques. The research findings are discussed and compared to previous findings at the same hotel in 2010. In particular, the discussion focuses on the implications for management strategies in the Global Financial Crisis (GFC), on promoting career opportunities within the hotel industry and the impact of these strategies on employee mobility.


List of Articles
No. Subject Views Datesort
12 Think Tank XII Blurred Boundaries: The Implications of New Tourism Mo... file 10786 Nov 06, 2013

Tourism is traditionally treated as an escape from everyday life and tourism theory is concerned with extraordinary places. Tourism and everyday life are conceptualized as belonging to different ontological worlds.” (Larsen, 2008, p. 27). A...

Author: Laurie Murphy, Gianna Moscardo, Nancy McGehee & Elena Konovalov 

Year: 2012 

11 Think Tank XII Enhancing Social Capital through Networking for Sustai... file 4180 Nov 06, 2013

Social capital has been recognised as a factor affecting sustainable development in every discipline. A network or a partnership is identified as a “structural” form of social capital and a tool to empower participants in the networks. There...

Author: Attama Nilnoppkun 

Year: 2012 

10 Think Tank XII Unsustainable Travel Development: The Case of Aviation... file 3654 Nov 06, 2013

Considering the apparent importance of low-cost aviation, and its dramatic development, there is remarkably little research done about its consequences on European mobility. A few studies have mapped the development of networks (cf. Dobruszk...

Author: Jan Henrik Nilsson 

Year: 2012 

9 Think Tank XII A Global Tourism Geography - The Role of Transport file 6652 Nov 06, 2013

After decades of tourism research definitions and statistics of global tourism, flows are still not uniformly defined. A problem is that scholars, sector stakeholders and policy makers tend to have a biased image of the global tourism system...

Author: Paul Peeters & Martin Landré 

Year: 2012 

8 Think Tank XII Slow Travellers - Who Are They, and What Motivates Them? file 3870 Nov 06, 2013

Tourism’s contribution to global greenhouse gas (GHG) emissions is estimated to be around 5% and is forecast to grow rapidly, to around 16% of global emissions by 2020. Future strategies for mitigation must address the levels of demand for t...

Author: Derek Robbins & Jaedong Cho 

Year: 2012 

OPA: 2012 Outstanding Paper Award Winner 

7 OPA award Slow Travellers - Who Are They, and What Motivates Them? file 7926 Nov 06, 2013

Tourism’s contribution to global greenhouse gas (GHG) emissions is estimated to be around 5% and is forecast to grow rapidly, to around 16% of global emissions by 2020. Future strategies for mitigation must address the levels of demand for t...

Author: Derek Robbins & Jaedong Cho 

Year: 2012 

OPA: 2012 Outstanding Paper Award Winner 

6 Think Tank XII Intersecting Mobilities: Tourists with Vision Impairme... file 5457 Nov 06, 2013

While there has been a developing interest in mobilities amongst tourism scholars, the notion of immobilities has often been ignored. Yet, there are many people who do not participate in tourism or, if they do, only experience partial mobili...

Author: Jennifer Small 

Year: 2012 

5 Think Tank XII The Climate Footprint of Nature-based Tourism - The ca... file 20231 Nov 06, 2013

Nature-based tourism is a form of travel that is often believed to lend itself more to sustainable development than other tourism segments. In fact, the concept of ecotourism – defined as nature tourism that is sustainable – was developed in...

Author: Wolfgang Strasdas 

Year: 2012 

4 Think Tank XII Opportunities and Obstacles for Sustainable Tourism Mo... file 5922 Nov 06, 2013

Cross border destination management is characterized by some extra challenges: national, district or county interests, different administrative structures, a high impact of politics and policies, inequality of tourism infrastructures, power ...

Author: Tatjana Thimm 

Year: 2012 

3 Think Tank XII Furthering the Understanding of the Slow Travel Phenom... file 8299 Nov 06, 2013

Slow travel is a relatively new concept. Originally this was a grass root movement, which now is becoming an interest area for scholars. The first organised networks and forums started to emerge approximately a decade ago. A slow travel webs...

Author: Tina Roenhovde Tiller 

Year: 2012 

2 Think Tank XII Controlling and Influencing Visitor Flow as a Basis fo... file 4907 Nov 06, 2013

Sustainable tourism at a destination is dependent on the maintenance and good management of its attractive assets. In non-urban areas, the assets will primarily be geological, natural and/or cultural, frequently of a sensitive nature, liable...

Author: David Ward-Perkins & Frédéric Dimanche 

Year: 2012 

1 Think Tank XIV Sustainable Tourism Mobility: Recommended Strategies f... file 4187 Jun 26, 2014

Transport is a vital and integral component of the tourism system yet it contributes the most emissions in tourism (Dubois, Peeters, Ceron, & Gössling, 2011; Peeters & Dubois, 2010). In line with the global concerns for sustainabilit...

Author: Diem-Trinh Le-Klähn 

Year: 2014 

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