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RESOURCES: PAPERS & PRESENTATIONS

Author : Maya Damayanti
School/Work Place : Diponegoro University, Indonesia
Contact : maya.damayanti@gmail.com
Year : 2010

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab drivers in Yogyakarta, it was found that as informal sector in tourism activity, the drivers have created product innovation. This street level of innovation is mainly done by seeing the tourists as the potential demand/profitable customers. They have created innovation on physical performance of the pedicab, the capacity of pedicab to serve the tourists, and the union as the organization of the pedicab drivers. Furthermore the pedicab has transformed not only as a transportation mode but also as one of cultural tourism attraction in Yogyakarta.

The study also shows that pedicab drivers unions have significant roles in creating and sharing innovation among them. Basically the unions were formed to organize the pedicab drivers that grown up significantly after economic crisis in 1998. In these unions the pedicab drivers can improve their capacity, such as by conducting a language course; sharing information about tourism issues and urban transport’s rules; discussing strategies to improve their appearance, etc. The union has strategic position both externally with other tourism actors in Yogyakarta and internally within the members. Externally, through the union, the pedicab drivers can have bargaining position to the policy makers and formal tourism actors, such as shop, attraction, hotel and restaurant. Through the union the pedicab drivers can communicate their aspiration and problems during their daily activities. Conversely, through the union, the policy makers and the formal tourism actors can communicate their programs and information related to tourism development to the pedicab drivers as one of noteworthy tourism actors. The union can get the figures of demand and trend of tourism through these external links. Furthermore the figures are needed to create the product innovation. In this case, the role of local champion (the leader of the union) is very important to facilitate the network between union and the formal actors. On the other hand, internally, the union is a means of social network among the pedicab drivers. The members
who have similar characters could share the opinion, problems, knowledge, and information easily. This social network makes the process innovation done with fewer problems.


List of Articles
No. Subject Views Datesort
» Think Tank X Innovation of and in Informal Actor Network file 6256 Oct 13, 2013

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab ...

Author: Maya Damayanti 

Year: 2010 

5 Think Tank X Climate Change Mitigation among Accommodation Provider... file 5525 Oct 13, 2013

This paper explores the relationship between network membership and innovation towards more sustainable tourism development. In particular it examines the extent to which tourism businesses have introduced measures to mitigate the effects of...

Author: Tim Coles, Anne-Kathrin Zschiegner & Claire Dinan 

Year: 2010 

4 Think Tank X The Importance of Networks for Innovation in Sustainab... file 5567 Oct 13, 2013

This paper highlights the importance of new and established networks that underpin the innovation processes in sustainable tourism. It will draw on published literature as well as case studies to describe the various types of networks that ...

Author: Jack Carlsen, Janne J. Liburd & Deborah Edwards 

Year: 2010 

3 Think Tank X Rather Together? Network Effects among Students file 11627 Oct 13, 2013

Being faced with global trends that challenge the way tourism is conducted at present (Dwyer, Edwards, Mistilis, Roman and Scott, 2009; Dwyer, Edwards, Mistilis, Scott, Roman and C., 2008), educators worldwide have recognized the need to ad...

Author: Florian Aubke, Ivo Ponocny & Anja Hergesell 

Year: 2010 

2 Think Tank X Implementing Networks of the New Zealand Tourism Strat... file 6674 Oct 13, 2013

The areas of tourism planning and strategy are frequently at the focus of academic enquiry; however, the implementation of the planning results is not. The small number of existing studies suggests that many difficulties associated with pla...

Author: Julia N. Albrecht 

Year: 2010 

1 Think Tank X The Role of Knowledge-based Networks in Sustainable To... file 4260 Oct 13, 2013

In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destinat...

Author: Ehsan Ahmed & Larry Dwyer 

Year: 2010 

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