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RESOURCES: PAPERS & PRESENTATIONS

Author : Daniel Fesenmaier
School/Work Place : Temple University, USA
Contact : drfez@temple.edu
Year : 2007

With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and Travelocity to YouTube, FlickR and Google Map - to support what Gnoth describes as the tourist activated network. Then, we will discuss the implications of these applications from the tourist industry perspective, arguing that such innovation is the foundation for sustainability, at least from the visitor experience and visitor management perspectives. It is concluded that we need to move more toward an experience design framework where IT is embedded in the environment and actively supports the experiential needs of the visitor.


List of Articles
No. Subject Viewssort Date
3 Think Tank VII The New World of Travel 2.0: Application of Social Sof... file 7749 Oct 13, 2013

"Web 2.0" is a term used to refer to the emerging new wave of innovation on the Internet. Some see it as a second high-tech wave, marking the recovery from the technology and Internet "bust" at the end of the 1990s (O'Reilly 2005). Character...

Author: Alan A. Lew 

Year: 2007 

2 Think Tank IX Valuing Open Innovation Environments in Tourism Educat... file 5822 Oct 13, 2013

The world has changed tremendously since the publication of Our Common Future by the World Commission for Environment and Development (1987), which elevated the concept of sustainable development from grassroots initiatives to the forefront...

Author: Janne Liburd & Anne-Mette Hjalager 

Year: 2009 

» Think Tank VII Web 2.0, Tourist Activated Networks and Sustainability... file 4816 Oct 13, 2013

With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and T...

Author: Daniel Fesenmaier 

Year: 2007 

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